FSDreamTeam forum

General Category => General Discussion => Topic started by: zoran on May 05, 2014, 06:36:16 pm

Title: Couatl not running **FIXED**
Post by: zoran on May 05, 2014, 06:36:16 pm
Hi

Couatl will not run when I select an FSDT airport and the airports wont load, there is also no couatl in the add on mgr and the pan and zoom functions are buggy

However when I select a default airport then Couatl will run and also appear in the add on menu and zoom and pan work fine

Stand alone mgr and couatl are updated with AV TURNED OFF

very confused here.


Title: Re: Couatl not running
Post by: virtuali on May 05, 2014, 06:54:41 pm
 Try to enable logging in the "Troubleshooting" section of the "GSX - Settings" menu, and see if there's a Couatl.err file in the %APPDATA%\Virtuali folder after you go to an FSDT airport. Post that file, and the Couatl.LOG too.
Title: Re: Couatl not running
Post by: zoran on May 05, 2014, 10:38:22 pm
How can I upload? it wont recognize the file in attachments and there are more than 2000 words to paste here so it wont let me
Title: Re: Couatl not running
Post by: virtuali on May 06, 2014, 12:31:47 am
it wont recognize the file in attachments

Just paste the last 5-6 lines.
Title: Re: Couatl not running
Post by: zoran on May 06, 2014, 12:55:40 am
okay I loaded klax but of course Couatl vanished from the addon menu within a few seconds so I then had restart the sim and go to a default airport to get Couatl to show.

I then ran trouble shooter

there is no error file in the folder



Airport cache loaded
Addon GSX loaded
Loading addon HAWAII1
Addon HAWAII1 not installed or missing one or more files, skipping
Loading addon HAWAII2
Addon HAWAII2 not installed or missing one or more files, skipping
Loading addon PHNL
Addon PHNL loaded
Loading addon JFK
Addon JFK not installed or missing one or more files, skipping
Loading addon JFK2
Addon JFK2 loaded
Loading addon KFLL
Addon KFLL loaded
Loading addon KLAS
Addon KLAS loaded
Loading addon KLAX
Addon KLAX loaded
Loading addon ParkMe
Addon ParkMe not installed or missing one or more files, skipping
Loading addon CYVR
Addon CYVR not installed or missing one or more files, skipping
Loading addon XPOI
Addon XPOI not installed or missing one or more files, skipping
Loading addon ZurichX
Addon ZurichX loaded
Loading addon ENBR
Addon ENBR not installed or missing one or more files, skipping
Loading addon KSFO
Addon KSFO loaded
Loading addon KPHX
Addon KPHX not installed or missing one or more files, skipping
Loading addon KIAD
Addon KIAD not installed or missing one or more files, skipping
Loading addon KDEN
Addon KDEN not installed or missing one or more files, skipping
Starting system monitors
Current locale is English_United States.1252
SharedMemInterface connected
Loading aircraft data from Airplanes\Aircreation_582SL
Patching for AssumeVerticalNormal file KJFK_sf01.mdl 0
Patching for AssumeVerticalNormal file KJFK_sf02.mdl 0
Patching for AssumeVerticalNormal file KJFK_sf03.mdl 0
Patching for AssumeVerticalNormal file KJFK_sf04.mdl 0
Using aircraft data from aircraft.cfg file
Title: Re: Couatl not running
Post by: virtuali on May 06, 2014, 01:49:51 am
okay I loaded klax but of course Couatl vanished from the addon menu within a few seconds so I then had restart the sim and go to a default airport to get Couatl to show.

Try to trash your preferences, by removing the following file:

%APPDATA%\Virtuali\Couatladdons.ini

Then reinstall GSX
Title: Re: Couatl not running
Post by: zoran on May 06, 2014, 02:14:50 am
I did that but the problem is the same , no couatl

couatl shows up for a few seconds in the add on menu before vanishing.
Title: Re: Couatl not running
Post by: zoran on May 07, 2014, 10:35:51 am
It took many lost hours trouble shooting to fix the problem although I cant say what caused it. 100% was not my AV as that was off the whole time. I ended up closing all of the background programs running in the task bar and re launched and got Couatl back again.

I read a LOT of simmers are having this problem of couatl being hijacked by something other than the AV. Its a shame we have to lose days of simming because couatl is so vulnerable.
Title: Re: Couatl not running
Post by: virtuali on May 07, 2014, 01:16:38 pm
I ended up closing all of the background programs running in the task bar and re launched and got Couatl back again.

So, it was caused by one of them. There are some that we know of ( some Lenovo software, the Trillian messenger, the API monitoring option of the ATI Tray tools, some audio drivers from Razer ), but I cannot exclude there might be others we don't know of.

You could find which one was, if you closed your running programs one by one, until you find the offending one. Most of the time, you might not have to disable the whole program, but just some options, usually related to system monitoring.

Quote
I read a LOT of simmers are having this problem of couatl being hijacked by something other than the AV. Its a shame we have to lose days of simming because couatl is so vulnerable.

It's not couatl that is vulnerable, it's the other products you have that are too aggressive, and are a potential threat to your system security. And a lot of simmers, know very well that sim runs way better if you turn off all the process that are not needed.

There are even utilities, like this one:

http://sourceforge.net/projects/alacritypc/

That stops all the resident programs before running a game, for the precise reason that most complex games (and FSX surely is) WILL require to do this, and you shouldn't expect you can stuff your system with unnecessary stuff and still get the same performances and compatibility.

The very existence of such utilities, is proof enough the problem is real, and it's not restricted to our software.
Title: Re: Couatl not running **SOLVED**
Post by: zoran on May 09, 2014, 06:13:39 pm
Back again unfortunatley

5 flights went okay but still not perfect for example those flights would load the jetways and then the buildings would appear a few seconds later, thats not normal for sure.

 I have not made any changes to my sim. Again I disabled all background task bar programs but coutal will only load for 2 seconds before vanishing from the add on menu

so Im back to $120 worth of pretty jetways again. ::)
Title: Re: Couatl not running **SOLVED**
Post by: virtuali on May 09, 2014, 06:15:44 pm
5 flights went okay but still not perfect for example those flights would load the jetways and then the buildings would appear a few seconds later, thats not normal for sure.

Yes, it's normal, and it always has been like that.

Quote
I have not made any changes to my sim. Again I disabled all background task bar programs but coutal will only load for 2 seconds before vanishing from the add on menu

I'm sorry, but you said yourself it DID work, after you quit some background program. So, it's obvious the offending program is still running.

Are you able to see the Couatl menu if you start a flight on a default airport ?
Title: Re: Couatl not running **SOLVED**
Post by: zoran on May 09, 2014, 06:20:13 pm


yes I can see it in default
Title: Re: Couatl not running **SOLVED**
Post by: virtuali on May 09, 2014, 06:22:08 pm
Ok, not while you are at the default airport, enable logging in the "Troubleshooting" section of the "GSX settings", under the Couatl menu, then exit from FSX, start at an FSDT airport and verify the menu disappears, then exit from FSX and post your Couatl.LOG found under %APPDATA%\Virtuali
Title: Re: Couatl not running **SOLVED**
Post by: zoran on May 09, 2014, 06:50:02 pm
Its getting late so I will leave it here and come back tomorrow, cheers
 
Airport cache not valid: scenery.cfg has changed since last time
Regenerating airport cache, looking for scenery files under E:/Microsoft Flight Simulator X/
Worker thread started
Addon GSX loaded
Loading addon HAWAII1
Addon HAWAII1 not installed or missing one or more files, skipping
Loading addon HAWAII2
Addon HAWAII2 not installed or missing one or more files, skipping
Loading addon PHNL
Addon PHNL loaded
Loading addon JFK
Addon JFK not installed or missing one or more files, skipping
Loading addon JFK2
Addon JFK2 loaded
Loading addon KFLL
Addon KFLL loaded
Loading addon KLAS
Addon KLAS loaded
Loading addon KLAX
Addon KLAX loaded
Loading addon ParkMe
Addon ParkMe loaded
Loading addon CYVR
Addon CYVR not installed or missing one or more files, skipping
Loading addon XPOI
Addon XPOI not installed or missing one or more files, skipping
Loading addon ZurichX
Addon ZurichX loaded
Loading addon ENBR
Addon ENBR not installed or missing one or more files, skipping
Loading addon KSFO
Addon KSFO loaded
Loading addon KPHX
Addon KPHX not installed or missing one or more files, skipping
Loading addon KIAD
Addon KIAD not installed or missing one or more files, skipping
Loading addon KDEN
Addon KDEN not installed or missing one or more files, skipping
Starting system monitors
Current locale is English_United States.1252
SharedMemInterface connected
Loading aircraft data from Airplanes\Aircreation_582SL
Patching for AssumeVerticalNormal file KJFK_sf01.mdl 0
Patching for AssumeVerticalNormal file KJFK_sf02.mdl 0
Patching for AssumeVerticalNormal file KJFK_sf03.mdl 0
Patching for AssumeVerticalNormal file KJFK_sf04.mdl 0
Using aircraft data from aircraft.cfg file
Airport cache regeneration warnings:
Warning: airport YBCG described in multiple BGL files without proper DeleteAirport record
Warning: airport YPPH described in multiple BGL files without proper DeleteAirport record
Warning: airport P27 described in multiple BGL files without proper DeleteAirport record
Warning: airport O63 described in multiple BGL files without proper DeleteAirport record
Warning: airport O42 described in multiple BGL files without proper DeleteAirport record
Warning: airport D86 described in multiple BGL files without proper DeleteAirport record
Warning: airport KCRO described in multiple BGL files without proper DeleteAirport record
Warning: airport KNLC described in multiple BGL files without proper DeleteAirport record
Warning: airport KHJO described in multiple BGL files without proper DeleteAirport record
Warning: airport KPTV described in multiple BGL files without proper DeleteAirport record
Warning: airport KTLR described in multiple BGL files without proper DeleteAirport record
Warning: airport KVIS described in multiple BGL files without proper DeleteAirport record
Warning: airport 1Q1 described in multiple BGL files without proper DeleteAirport record
Warning: airport L62 described in multiple BGL files without proper DeleteAirport record
Warning: airport L19 described in multiple BGL files without proper DeleteAirport record
Warning: airport L73 described in multiple BGL files without proper DeleteAirport record
Warning: airport L84 described in multiple BGL files without proper DeleteAirport record
Warning: airport KMIT described in multiple BGL files without proper DeleteAirport record
Warning: airport KDLO described in multiple BGL files without proper DeleteAirport record
Warning: airport L45 described in multiple BGL files without proper DeleteAirport record
Warning: airport L05 described in multiple BGL files without proper DeleteAirport record
Warning: airport KBFL described in multiple BGL files without proper DeleteAirport record
Warning: airport L06 described in multiple BGL files without proper DeleteAirport record
Warning: airport L72 described in multiple BGL files without proper DeleteAirport record
Warning: airport KIYK described in multiple BGL files without proper DeleteAirport record
Warning: airport KNID described in multiple BGL files without proper DeleteAirport record
Warning: airport L17 described in multiple BGL files without proper DeleteAirport record
Warning: airport L88 described in multiple BGL files without proper DeleteAirport record
Warning: airport L94 described in multiple BGL files without proper DeleteAirport record
Warning: airport L00 described in multiple BGL files without proper DeleteAirport record
Warning: airport KTSP described in multiple BGL files without proper DeleteAirport record
Warning: airport KMHV described in multiple BGL files without proper DeleteAirport record
Warning: airport KOXR described in multiple BGL files without proper DeleteAirport record
Warning: airport KNTD described in multiple BGL files without proper DeleteAirport record
Warning: airport KSBA described in multiple BGL files without proper DeleteAirport record
Warning: airport KCMA described in multiple BGL files without proper DeleteAirport record
Warning: airport KSZP described in multiple BGL files without proper DeleteAirport record
Warning: airport L71 described in multiple BGL files without proper DeleteAirport record
Warning: airport NTAA described in multiple BGL files without proper DeleteAirport record
Airport cache regeneration completed with success in 1 seconds
Title: Re: Couatl not running **SOLVED**
Post by: virtuali on May 09, 2014, 11:21:41 pm
Is there something else in the LOG file ?
Title: Re: Couatl not running
Post by: zoran on May 10, 2014, 12:24:18 am
Here is the latest log. I can only paste the last part because Im only allowed 2000 words.
Title: Re: Couatl not running
Post by: virtuali on May 10, 2014, 11:08:22 am
Here is the latest log. I can only paste the last part because Im only allowed 2000 words.

As I've said, is there something else in the log ? You should ZIP the log and attach the ZIP to the message, instead of trying to post the whole file.
Title: Re: Couatl not running **SOLVED**
Post by: zoran on May 10, 2014, 01:26:43 pm
there you go
Title: Re: Couatl not running **SOLVED**
Post by: virtuali on May 10, 2014, 01:46:28 pm
The only thing that sticks out in your logfile, is that the scenery cache has to be regenerated, but there's no message about the cache regeneration being completed, indicating that Couatl has crashed while generating the cache, most likely because one of your scenery AFCADs is corrupted.

Try to force a complete cache rebuild, by removing the following folders:

C:\ProgramData\Microsoft\FSX\SceneryIndexes
C:\ProgramData\Virtuali\Couatl
Title: Re: Couatl not running **SOLVED**
Post by: zoran on May 10, 2014, 02:07:51 pm
did that but it only got as far as 25% on restart

mean while I tried to update couatl in FSX DEFAULT airport but wasn't able due to an FSX error report ,,,unable to update files. try again later...
Title: Re: Couatl not running **SOLVED**
Post by: zoran on May 11, 2014, 06:40:37 am
Its not a background program running or my AV

what I painstakingly did.

1. shut off all start up programs in Msconfig

2. I then went to start task manager and disdabled everything except essentiall services while testing FSX

Non of the above stops Couatl from vanishing after a few seconds


GSX and Couatl also vanish after a few minutes when at default airports as well


Title: Re: Couatl not running **SOLVED**
Post by: virtuali on May 12, 2014, 09:58:39 am
Its not a background program running or my AV

Have you actually read my latest post ? After your log, I already indicated a different possible problem so, you didn't had to try again the solution related to identifying another running program.

Quote
did that but it only got as far as 25% on restart

If this is still happening, the problem is likely a corrupted scenery file. A way to find where it's located, is to disable your scenery areas, one by one, and force a cache rebuild as explained before, each time, until you find the corrupted file or, at least, the folder where it's located.
Title: Re: Couatl not running **SOLVED**
Post by: zoran on May 12, 2014, 11:25:07 am
Let me get this right I have a ton of airports.

you want me to remove every one of my sceneries listed in the library one at a time, delete the folders (scnerey index and Couatl) , restart FSX,  and then what ? how will I know when I have the offending AFCAD?

Title: Re: Couatl not running **SOLVED**
Post by: virtuali on May 12, 2014, 12:56:11 pm
Let me get this right I have a ton of airports.

Which makes it even more likely you have a corrupted file without realizing it.

Quote
you want me to remove every one of my sceneries listed in the library one at a time, delete the folders (scnerey index and Couatl) , restart FSX,  and then what ? how will I know when I have the offending AFCAD?

When you'll eventually find the offending file, Couatl will probably work again. I'll ask it again: is STILL hanging at 25% ? If yes, this is very likely the problem.

And of course, you don't want to do this "JUST" because of GSX, that scenery is NOT WORKING for you, right now, so you want to fix it in any case. Perhaps is an airport you don't go often, but the problem is there, regardless of GSX.
Title: Re: Couatl not running **SOLVED**
Post by: zoran on May 12, 2014, 03:38:44 pm
Let me get this right I have a ton of airports.

Which makes it even more likely you have a corrupted file without realizing it.

Quote
you want me to remove every one of my sceneries listed in the library one at a time, delete the folders (scnerey index and Couatl) , restart FSX,  and then what ? how will I know when I have the offending AFCAD?

When you'll eventually find the offending file, Couatl will probably work again. I'll ask it again: is STILL hanging at 25% ? If yes, this is very likely the problem.

And of course, you don't want to do this "JUST" because of GSX, that scenery is NOT WORKING for you, right now, so you want to fix it in any case. Perhaps is an airport you don't go often, but the problem is there, regardless of GSX.

yes it still hangs at 25%. Its not GSX Im worried about its my 4 airports Im worried about ! :-)

well I did it in batches. Disabled 20 at at time right down until I just had KJFK and default FSX but only get to 38% and then Couatl leaves again and no airport.

Title: Re: Couatl not running **SOLVED**
Post by: virtuali on May 13, 2014, 12:43:05 am
yes it still hangs at 25%. Its not GSX Im worried about its my 4 airports Im worried about ! :-)

There's no need to worry. For the precise reason that it would be wrong if you would lose many products depending on the module, since the scenery cache is needed only by GSX, you can DISABLE GSX, at least while we try to figure out your problem.

To disable JUST GSX, edit the %APPDATA%\Couatladdons.ini file and under the [gsx] section, add this line:

disable = 1

This will hopefully fix your problem MOMENTARILY, while we try to find what is causing this problem in your system. If the problem is a corrupted AFCAD, only GSX needs them so, you'll lose GSX for the time being, but not your airports.
Title: Re: Couatl not running
Post by: zoran on May 13, 2014, 04:12:46 am
I posted at Avsim becuase losing 4 airports at once has shut down my virtual airline so has shut down my flying. After a certain time frame without results I always dual post on Avsim as it has helped me many times in the past,

Im frustrated that my airline is grounded like in real life LOL , its just supposed to be a game.

Okay so you say I can get them back without GSX, thats perfectly fine for now. I added the line but the buildings still dont show

[gsx]
refueling_time_min = 15.0
deboarding_time_min = 15.0
refueling_time_factor = 0.0022
deboarding_time_factor = 0.1
boarding_time = 0
disable = 1
disable_on_airports = NONE
boarding_time_min = 15.0
boarding_time_factor = 0.2
deboarding_time = 0
refueling_time = 0
Title: Re: Couatl not running
Post by: virtuali on May 13, 2014, 09:28:31 am
Okay so you say I can get them back without GSX, thats perfectly fine for now. I added the line but the buildings still dont show

Well no, I said that IF the problem was really caused by the GSX cache update, it would have been fixed by disabling just GSX. Try something different, and remove the whole FSX\fsdreamteam\Couatl\GSX folder, just to be sure.

If that doesn't fix it too, we'll have to find something else to do.
Title: Re: Couatl not running
Post by: zoran on May 13, 2014, 10:57:01 am
deleting the folder didnt help.

This may help. Only when Im at a FSDT airport the cursor starts to spin on the screen every 10 seconds and everything gets buggy eg, if I click the task bar fsx freezes for a few seconds etc.

Title: Re: Couatl not running
Post by: virtuali on May 13, 2014, 12:31:54 pm
This may help. Only when Im at a FSDT airport the cursor starts to spin on the screen every 10 seconds and everything gets buggy eg, if I click the task bar fsx freezes for a few seconds etc.

Try this:

Open your FSX.CFG at %APPDATA%\Microsoft\FSX, and look all the lines containing this:

SimObjectsPath=

Be sure there's a path listed for the Simobject\Misc folder, and all the numbers are in sequence
Title: Re: Couatl not running
Post by: zoran on May 13, 2014, 09:57:59 pm
PROBLEM SOLVED

that line was missing from my fsx.cfg

I didnt realize how badly i missed those 4 airports so now Im off to buy another one. Thanks again