FSDreamTeam forum

Products Support => Honolulu FSX/P3D => Topic started by: Rick Schaefer on April 15, 2014, 05:15:14 am

Title: Support request
Post by: Rick Schaefer on April 15, 2014, 05:15:14 am

   Evening.  I was just wondering if anyone had experience with how long it takes to get a response back from a support request?  I asked for assistance 3 days ago and have not received a reply.  Is this typical support?  Just wondering.  Thanks for the info.

-Rick Schaefer 

Title: Re: Support request
Post by: virtuali on April 15, 2014, 11:31:58 am

Everybody knows here that we reply very fast. I haven't received any email from anyone with your name. Try to send it again, because it might have been caught in an anti-spam filter along the way.

Title: Re: Support request
Post by: Rick Schaefer on April 16, 2014, 04:42:56 am

   Okey dokey.  I'll shoot it again.  Thanx.

-Rick