FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: ianfrazao on June 18, 2013, 11:02:52 pm

Title: CTD when opening GSX menu after landing
Post by: ianfrazao on June 18, 2013, 11:02:52 pm

Hi there,

First of all, sorry my english since it's not my native language.

I'm having the folowing fatal error as described, after trying to open the GSX menu when I land.

Assinatura do problema:
  Nome do Evento de Problema:   APPCRASH
  Nome do Aplicativo:   Prepar3D.exe
  Versão do Aplicativo:   1.4.4747.0
  Carimbo de Data/Hora do Aplicativo:   50253a53
  Nome do Módulo de Falhas:   DINPUT8.dll
  Versão do Módulo de Falhas:   6.1.7600.16385
  Carimbo de Data/Hora do Módulo de Falhas:   4a5bd9c1
  Código de Exceção:   c0000005
  Deslocamento de Exceção:   0001a1c3
  Versão do sistema operacional:   6.1.7601.2.1.0.256.1
  Identificação da Localidade:   1046
  Informações Adicionais 1:   0a9e
  Informações Adicionais 2:   0a9e372d3b4ad19135b953a78882e789
  Informações Adicionais 3:   0a9e
  Informações Adicionais 4:   0a9e372d3b4ad19135b953a78882e789

Leia nossa declaração de privacidade online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0416

Se a declaração de privacidade online não estiver disponível, leia nossa declaração de privacidade offline:
  C:\Windows\system32\pt-BR\erofflps.txt

This only happens after my landing, i.e. I can use normally GSX before departure. I read something that this issue could be related to Esellerateengine.dll, but the topic I read didn't have the instruction of what should be done.

What should I do to solve this problem?

Thanks,

Ian

Title: Re: CTD when opening GSX menu after landing
Post by: virtuali on June 19, 2013, 12:03:13 am

Quote from: ianfrazao on June 18, 2013, 11:02:52 pm

  Nome do Módulo de Falhas:   DINPUT8.dll

Non possible this has anything to do with GSX, and nobody ever reported this before. This .DLL is from standard DirectX and it's the file that handles input from keyboard or joystick.

Fact that happens when you open the GSX menu, only means that GSX is the "victim" of the problem, not the cause. GSX doesn't use DirectInput directly, it relies on FSX to process keys so, you must have some kind of problem with the DirectX installation that is affecting any add-on that need a keyboard input.

Title: Re: CTD when opening GSX menu after landing
Post by: ianfrazao on June 19, 2013, 12:13:58 am

Thank you for your quick answer.

Even this issue is not caused by GSX, do you know what can I do to try to fix it, or should I report to Prepar3d forum? I did a search on internet for directx and found the instalation of version 9.29.1974. If I install this version, it could solve the problem?

Thank you again.

Title: Re: CTD when opening GSX menu after landing
Post by: virtuali on June 19, 2013, 12:24:06 am

Quote from: ianfrazao on June 19, 2013, 12:13:58 am

Even this issue is not caused by GSX, do you know what can I do to try to fix it, or should I report to Prepar3d forum?

Since it's the first time I ever saw someone reporting it, I really don't have any idea. But as a general rule, you want to keep DirectX as updated as possible.

Title: Re: CTD when opening GSX menu after landing
Post by: Hnla on June 19, 2013, 04:20:08 am

This topic might help: http://forum.avsim.net/topic/400059-on-going-problem-with-windows-7/