FSDreamTeam forum

General Category => General Discussion => Topic started by: Jerrymc3 on April 30, 2013, 11:11:28 pm

Title: Can't find serial number
Post by: Jerrymc3 on April 30, 2013, 11:11:28 pm

I purchased Vancouver when it came out but I recently had to reinstall FSX and I can't find the email with my serial number.  I've purchased almost all of FSDreamTeam's Airports and I've kept a record of all of them but I forgot to make a copy of Vancouver.  Is there any way for them to resend that email?

Jerry

Title: Re: Can't find serial number
Post by: virtuali on May 01, 2013, 10:46:11 pm

From our FAQ page:

http://www.fsdreamteam.com/faq.html

Quote

I have lost my Email receipt, how can I reactivate my product ?

You can go to Esellerate support site here:

http://store.esellerate.net/support

You can retrieve your Order History, by inserting the email you used to purchased the product, then press the "E-Mail Order History" button. Having your Order, will allow to use the server-assisted Reinstall.

Where is my Serial Number ?

If you want to know your Serial Number, insert your Order Number and Email, then press the "Submit" button on the Esellerate support site: this will enter inside your Order Page, with option to see your original Email Receipt, that contains also your Serial Number.