FSDreamTeam forum

Products Support => Los Angeles support FSX/P3D => Topic started by: anappy on February 03, 2013, 03:00:19 am

Title: Jetway Not Connected
Post by: anappy on February 03, 2013, 03:00:19 am

I seem to have an issue at some gates in LAX with the NGX. The jetway doesn't seem to come close to connecting to the door of the aircraft. the doors of the plane are configured correctly.

http://i795.photobucket.com/albums/yy238/anappy/2013-2-2_19-50-43-321_zps9aa900f5.png (http://i795.photobucket.com/albums/yy238/anappy/2013-2-2_19-50-43-321_zps9aa900f5.png)

Title: Re: Jetway Not Connected
Post by: virtuali on February 03, 2013, 09:49:50 pm

The only issue that could depend on the scenery (because it's related to their positioning), is if they wouldn't move at all. But if they move, and don't reach the airplane door, it's entirely out of our control, we only model the jetway, it's FSX that decides where to move it.

Title: Re: Jetway Not Connected
Post by: anappy on February 03, 2013, 10:39:10 pm

This only occurs at LAX at a handful of gates in terminal 6 and 5. I have never had this happen anywhere else.

Title: Re: Jetway Not Connected
Post by: theshack440 on February 04, 2013, 03:38:03 am

I've actually had this happen a few times at KLAX to me as well. It mostly seems to happen there at terminal 5 and no where else, which seems strange.