FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: mike81 on January 06, 2013, 06:04:00 am

Title: FSX Error
Post by: mike81 on January 06, 2013, 06:04:00 am
Hi,

I recently purchased the full version of GSX.

Im having issues running it alongside EZDOK. When I launch FSX I receive a fsx process not found =0 error.

The only way im able to start FSX successfully is by removing these lines from my dll.exe file -

<Launch.Addon>
    <Name>Addon Manager</Name>
    <Disabled>False</Disabled>
    <ManualLoad>False</ManualLoad>
    <Path>bglmanx.dll</Path>
  </Launch.Addon>

Once this has been removed FSX starts correctly, Could anyone suggest any suggestions to fix the issue without removing these lines, Thanks
Mike.

Specs - I7 2600K o'c 4.6Ghz - Nvidia GTX 680 - 8g DDR3 Ram - OCZ MAX IOPS 120g SSD - Windows 7 x64 bit - 1920*1080 Res -

Title: Re: FSX Error
Post by: boilerbill on January 06, 2013, 09:09:26 pm
I think the file is dll.xml, isn't it? If so, PMDG has posted a very good discussion about this file and possible fixes at http://support.precisionmanuals.com/KB/a92/dllxml-information-and-troubleshooting.aspx (http://support.precisionmanuals.com/KB/a92/dllxml-information-and-troubleshooting.aspx). You don't need to own any PMDG aircraft to access the help file.
Title: Re: FSX Error
Post by: virtuali on January 06, 2013, 10:28:03 pm
Im having issues running it alongside EZDOK. When I launch FSX I receive a fsx process not found =0 error.

That's an error message coming from EZDOK. It seems it can't find FSX.

Quote
The only way im able to start FSX successfully is by removing these lines from my dll.exe file

Quote
Once this has been removed FSX starts correctly, Could anyone suggest any suggestions to fix the issue without removing these lines

Please clarify what you mean with FSX not starting correctly. Do you see other messages apart for the EZDOK error ? Or, FSX just quits or crash after that message ?

A possible problem might be a mix-up between different Addon Manager versions, which CAN be caused by the antivirus, that has blocked some files and let install other ones, resulting in a mix-match of versions.

Try to reinstall the Stand-Alone Addon Manager with the antivirus entirely off.
Title: Re: FSX Error
Post by: mike81 on January 07, 2013, 01:51:35 am
Im having issues running it alongside EZDOK. When I launch FSX I receive a fsx process not found =0 error.

That's an error message coming from EZDOK. It seems it can't find FSX.

Quote
The only way im able to start FSX successfully is by removing these lines from my dll.exe file

Quote
Once this has been removed FSX starts correctly, Could anyone suggest any suggestions to fix the issue without removing these lines

Please clarify what you mean with FSX not starting correctly. Do you see other messages apart for the EZDOK error ? Or, FSX just quits or crash after that message ?
-FSX just quits after this message, im unable to launch FSX completley.

A possible problem might be a mix-up between different Addon Manager versions, which CAN be caused by the antivirus, that has blocked some files and let install other ones, resulting in a mix-match of versions.
- I dont use any anti virus except for Microsoft Windows Essential. The problem seems to arise once the computer has been restarted. I can play FSX all day with EZdok and GSX ground services, but it seems once my PC has rebooted I receive the FSX process not found
Try to reinstall the Stand-Alone Addon Manager with the antivirus entirely off.
- Okay I will try this and post back. Thankyou for the suggestions.
Title: Re: FSX Error
Post by: mike81 on January 07, 2013, 01:52:40 am
I think the file is dll.xml, isn't it? If so, PMDG has posted a very good discussion about this file and possible fixes at http://support.precisionmanuals.com/KB/a92/dllxml-information-and-troubleshooting.aspx (http://support.precisionmanuals.com/KB/a92/dllxml-information-and-troubleshooting.aspx). You don't need to own any PMDG aircraft to access the help file.

thanks , i checked the site out and my dll file seems okay. Thanks for your suggestion.
Title: Re: FSX Error
Post by: RuiCordeiro on January 17, 2013, 04:38:22 pm
Hello, I am new here.
I've just bought the GSX today. Great product.

But I am having some problems bewteen GSX and EZDok too. Here's what I could figure out:

1. If I run FSX normally without administrator rights (as I always do), I always get the message "GSX-COULD NOT FIND VALID AFCAD DATA AT THIS POSITION, SERVICES ARE NOT AVAILABLE" when I try to run GSX with the Ctrl+F12 key.

1.1. I have already cleared the cached doing deleting the content within the folders "C:\ProgramDate\Microsoft\FSX\SceneryIndexes\" and "C:/ProgramData/Virtuali/Couatl\". The scenery base is recreated in both FSX and GSX, but if I run FSX without administrator rights, GSX continues to show this error message copied above. Of course I also tryed to restart both Couatl (through its menu) and FSX itself, and I waited for the "regenerating airport cach" processes of GSX. The problem persistes.

1.2. In this situation (FSX without administrator rights), EZDok works just fine (as it aways did, and I have this error message from GSX).

2. On the other hand, GSX works normally IF I run FSX with administrator rights. I was very happy with that. BUT, when I run FSX with administrator rights, now it is EZDok that stoped working. EZDok displays a message saying that "Fsx process not found. Fsx_handle=0" and it simply doesn't start up, because for some reason it does not recognize that FSX is running.


So for me it has been either using GSX normaly, but not EZDok (when I run FSX with administrator rights) or using EZDok normaly, but not GSX (when I run FSX without administrator rights).

I have been reading the forum since this morning, and found out and tried many solution, with no luck. Maybe I couldn't find the correct one related to how to have GSX working normally without needing to run FSX with administrator rights.

Below some system specifications of mine:
* FSX Acceleration fully installed (including the SDK)
* Notebook Asus G74S
* i7-2630QM QuadCore 2.0~2.9Ghz
* 12GB RAM
* Video: GTX560M 3GB
* HDD 1.5TB
* DctX-11
* Windows 7 Home Premium 64bit
* Microsoft Visual C++ 2008 updated
* Microsoft .NET Framework 4 updated


Any tips for my case? I thank you in advance for the support.
Happy new year!
Title: Re: FSX Error
Post by: RuiCordeiro on January 17, 2013, 05:45:13 pm
Some extra info:
FSX and GSX are not istalled in C:/ drive. EZDok is in C:\Program Files (x86)
Win 7 Home
Title: Re: FSX Error
Post by: RuiCordeiro on January 17, 2013, 07:24:52 pm
Bringing it to here.

However, you shouldn't run FSX As Administrator, it's not required at all. If some developers told you to do that in order to run their products, it's a cheap way to ignore the real issue, which is their products are wrongly trying to write into the FSX installation folder that, under the UAC rules, can't be written if FSX is installed under C:\Program Files, which is not-writable by default on a Vista/Win7/Win8 system. A product fully compliant with Vista/Win7/8 should only write into the proper locations, like %APPDATA% etc.

Running FSX As Administrator bypass this, but at with an high security risk, since ALL your system is exposed to a potential bug of an FSX add-on module, that can do everything on your system.

A more correct approach, would be changing the permissions for the FSX folder, and grant regular users the permission to write, in that folder *only*, not your entire system, which is what running FSX "As Administrator" does. This will fix all problems with non-compilant addons, whose developers told you "run FSX As Adminstrator"...

Hi there,

I've expressed my problem here, looking out for official support: http://www.fsdreamteam.com/forum/index.php?topic=7874.msg65822#msg65822

And it has to do with that. GSX is only working for me if I run fsx.exe with administrator rights, but I read here that it's not required at all.

So now I am confused...


And it has to do with that. GSX is only working for me if I run fsx.exe with administrator rights, but I read here that it's not required at all.

I can only confirm running FSX As Administrator is NOT required by GSX. Your problem with the cache is likely due to so problems with your user account.

You can try removing the C:\Program\Data\Virtuali\Couatl folder and re-create it manually.


Thanks, please read my problem here (http://www.fsdreamteam.com/forum/index.php?topic=7874.msg65822#msg65822), once I did so already. Thanks a lot.

Of course I've read it, but you haven't done what I've asked.

You said you removed the folder, and had FSX re-create it. But that's not what I've said here, you have to delete it AND re-create it *yourself*, then launch FSX.

Umberto, grazzie.

Here's what I just repetead and the resut:

01. Unistalled GSX
02. Reinstalled GSX
03. Relaunched FSX without administrator rights
04. Reactivated GSX with the backup key (same problem accured with GSX - could not find AFCAD data...)
05. Closed FSX
06. Manually deleted "C:\ProgramData\Microsoft\FSX\SceneryIndexes" folder and its content
07. Manually created an empty "SceneryIndexes" folder inside "C:\ProgramData\Microsoft\FSX\"
08. Manually deleted "C:\ProgramData\Virtuali\Couatl\" folder and its content
09. Manually created an empty "Couatl" folder inside "C:\ProgramData\Virtuali\"
10. Restarted FSX without administrator rights again
11. Scenery file indexes were generated/built by FSX
12. Started a free flight with a default FSX aircraft in a default FSX scenery (C172SP @ SBMT)
13. "Ctrl+F12" to call GSX
14. GSX regenerated airport cache
15. Same error again: GSX could not find valid AFCAD data...

http://logimg.files.wordpress.com/2013/01/shot0235.jpg (http://logimg.files.wordpress.com/2013/01/shot0235.jpg)


Shall I change any procedure?

Thanks,
Rui
Title: Re: FSX Error
Post by: RuiCordeiro on January 17, 2013, 10:05:26 pm
Searching and reading the forum, I found this case too (http://www.fsdreamteam.com/forum/index.php?topic=7402.0) where GSX only works when FSX is run with administrator rigths to solves this same reported issue.

But I also understand from Umberto that this is not the best solution at all. So, I am still confused about a definitive solution. I'm looking foward to it. Thanks.
Title: Re: FSX Error
Post by: virtuali on January 17, 2013, 11:10:04 pm
But I also understand from Umberto that this is not the best solution at all. So, I am still confused about a definitive solution. I'm looking foward to it. Thanks.

I repeat and confirm that running GSX As Administrator is not required, but it's not a problem either if you turn it on. It runs just the same in both ways.
Title: Re: FSX Error
Post by: RuiCordeiro on January 17, 2013, 11:23:56 pm
Can you help me to find a solution to run it in normal mode (without administrator rights)?
That way will I will be able to run FSX as I am used to. Otherwise, I bought GSX today, but will end up not using it, and will have to return it, what is not my goal. Here it is not running "just the same in both ways". Please adivise. Thanks. I really need your support to make GSX to work normaly without FSX's administrator rights. Will you be able to help?
Title: Re: FSX Error
Post by: pete_auau on January 23, 2013, 01:00:38 pm
Got the  same  problem  as  you have  now  uninstalled  gsx  and  re installed  i  used to get the messge  gsx  on top saying  gsx  is re caching  airport  files  etc  but  now i  dont  get  the message at all

problem solved  by  recreating the  couati folder  inside  c:program  data/virtuali/couati
Title: Re: FSX Error
Post by: virtuali on January 23, 2013, 01:04:11 pm
Can you help me to find a solution to run it in normal mode (without administrator rights)?

As I've said, GSX doesn't require Administrator mode to work, but it's not a problem if you turn it on. Does it work on your system with Administrator mode on ? If yes, than just leave it as is.
Title: Re: FSX Error
Post by: RuiCordeiro on January 23, 2013, 02:16:57 pm
Got the  same  problem  as  you have  now  uninstalled  gsx  and  re installed  i  used to get the messge  gsx  on top saying  gsx  is re caching  airport  files  etc  but  now i  dont  get  the message at all

problem solved  by  recreating the  couati folder  inside  c:program  data/virtuali/couati


I tried that, as describe above, with no luck.
I hope I did something wrong or there is any other real and workable solution.
Title: Re: FSX Error
Post by: RuiCordeiro on January 23, 2013, 02:23:20 pm
Can you help me to find a solution to run it in normal mode (without administrator rights)?

As I've said, GSX doesn't require Administrator mode to work, but it's not a problem if you turn it on. Does it work on your system with Administrator mode on ? If yes, than just leave it as is.

I need to make it work without adaministrator mode, and not  "leave it as is". once GSX does not require that mode to be on, as stated several times by yourself and the GSX project team, here and in otehr topics, so that, as explained above, I can be able to use it together with my other addon softaweres, all together.

Again, because of that, I do need your official support to see where is my problem to make it work without administrator mode on. Otherwise I will prefer to continue using FSX without this mode on, hece NOT using GSX anymore (once it does not work that way for me at all), and hence I have made a loss of U$41 (including taxes) for a software that does not work as it should be working, and the only way for it to work is penalizing me, as a customer, to not have other addon sotwares working together with it.

I hope you understand where I stand, and I also hope and trust in the GSX team support to help me to make it work without the administrator mode on.

Thank you very much. Grazzie.
Title: Re: FSX Error
Post by: virtuali on January 23, 2013, 02:57:52 pm
I need to make it work without adaministrator mode, and not  "leave it as is". once GSX does not require that mode to be on, as stated several times by yourself and the GSX project team, here and in otehr topics, so that, as explained above,

I confirm that GSX normally WORKS without requiring Administrator mode. It doesn't on YOUR system, for some reason.

Quote
I can be able to use it together with my other addon softaweres, all together.

Is there another add-on that DOESN'T work in Adminstrator mode ? That would be the first time, usually it's the opposite: there might be addons that don't work if Administrator mode is not enabled, not the opposite.


Quote
and hence I have made a loss of U$41 (including taxes) for a software that does not work as it should be working, and the only way for it to work is penalizing me, as a customer, to not have other addon sotwares working together with it.

You haven't "lost" anything because the program works in Administrator mode, and it should work even without it, if there's something wrong in your system that prevents it to work in normal mode, that's why we have a Trial for.

If it USED to work when you tried the Trial and it doesn't work anymore, because you made some changes to your system or your account permissions or your files/folder permissions, or it doesn't work because you added a corrupted/illegal AFCAD which wasn't there before, that's not a GSX fault, but I've already indicated how to find it if this was the case.

But that's besides the point. There are MANY FSX Add-ons that DO NOT work if Administrator mode is off, and they don't offer ANY choice: they simply said you have to turn it on. We are offering you both a choice and different solutions to trying make it work on your system because, as I've said, it IS supposed to work without Administrator mode.

Quote
I hope you understand where I stand, and I also hope and trust in the GSX team support to help me to make it work without the administrator mode on.

I ALREADY indicated TWO possible solutions in my last message, which means we ARE helping you already, and we are helping you since several posts so, there wasn't any need to point it out further.
Title: Re: FSX Error
Post by: RuiCordeiro on January 26, 2013, 07:27:57 am
Thank, but still NO SOLUTION, as explained, and GSX is NOT compatible for me. And yes, I would expect MORE HELP until it leads to a FINAL and DEFINITIVE SOLUTION, what has NOT happened as of yet, what is very VERY frustating, from my customer standpoint...

I am so sorry, but yes, GSX is a cool product, but it is also still quite BUGGY and not working as predicted in the standard fiinal costomer systems that meets the product's "System Requirements":

"GSX is compatible with FSX+SP2 minimum, or FSX+Acceleration Pack or Lookheed Martin Prepar3D. Windows XP (with SP3) or Windows Vista or Windows 7, 32 and 64 bit editions are supported. This product fully supports DirectX 10.0."
Source: http://www.fsdreamteam.com/products_gsx.html

:(  :-[
Title: Re: FSX Error
Post by: Japo32 on December 05, 2015, 09:53:17 pm
This also happens to me for a looong time. I have to uninstall the GSX and install it again..  Until is corrupted again. In FSX I had more chances to run it, but on PD3v3 is almost imposible. I was succeded 3 times of a lots of them uninstalling and installing. For sure is a problem with GSX (and maybe the union with Ezdok, but I preffer to have Ezdok for sure), because everytime I uninstall it P3D or FSX runs correctly.
It is a shame not possible use of this addon because this problem. And I think all comes from the addon manager. Something I wouldn't like to have and I think FSDreamTeam can manage the protection other way that loading that manager. Sometimes the legal users have more problems than the pirate ones.
Title: Re: FSX Error
Post by: virtuali on December 07, 2015, 01:32:21 pm
This also happens to me for a looong time. I have to uninstall the GSX and install it again..

WHAT is happening to you ? Do you realize you replied to a post made almost 3 years ago ?

Quote
In FSX I had more chances to run it, but on PD3v3 is almost imposible.

GSX works with no issues with P3D for everyone. Please indicate your problem more precisely.

Quote
For sure is a problem with GSX (and maybe the union with Ezdok, but I preffer to have Ezdok for sure)

I cannot understand how anyone would prefer a 3rd party camera utility that can be replaced by the P3D V3 Avatar mode, instead of ground services you cannot have in any other way.

In any case, yes, I suspect that the way Ezdok reads keys might cause a conflict with GSX. I don't have this product but, other users reported that, by assigning a key in GSX that doesn't contain F12 (which I believe is used by Ezdok), allows to use them both together.