FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Ronaldo7 on November 07, 2012, 05:47:30 pm

Title: GSX Error Message!
Post by: Ronaldo7 on November 07, 2012, 05:47:30 pm
Hello,
I´ve got a big problem in GSX :-\! When i press the button for Pushback, the Marshall comes and says:" Hello Captain!We are ready for pushback!:" and then, this Error Message appears: The addon <unknown> is causing the Couatl Scripting Engine to restart. Detail can be found in
C:/Users/Jan/AppData/Roaming/Virtuali/Couatl.err

Now, in this file stands:

couatl v2.0 (build 2318)
panic log started on Sat Nov 03 18:23:11 2012
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\pushBack.py", line 210, in do
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 146, in waitAllDoorsState
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 151, in waitForConditions
  File "couatl\GSX\assistanceServices\__init__.py", line 110, in waitForConditions
  File "couatl\common\aircraftData.py", line 27, in waitForConditions
  File "couatl\common\aircraftData.py", line 27, in <genexpr>
ValueError: invalid literal for float(): 0,


- The Error message appears on every airport
-The Error message appears at every Gate at the airport
- and the Error message appears with every Plan (Boeing 737-800 posky,Boeing 777 project opensky .......) I dont have any Payware planes
and I downloaded every Update for GSX like the addon manager or the wheels and so on...!


So, PLEASE HELP ME!!!
I mean, I´ve paid 29.99 Euros for GSX! :-\

Title: Re: GSX Error Message!
Post by: virtuali on November 07, 2012, 08:28:10 pm
That problem doesn't happen, and nobody has reported so, it's surely a problem in your installation.

Just to be sure you have the last version, download the GSX FULL installer and install that one, and nothing else. 

After doing that, open the Airplane Configuration editor for the airplane you are using, and Reset its configuration, to be sure you don't have any old GSX.CFG file (maybe coming from a previous version or that was made by hand with errors in it) creating problems.

Of course, after resetting the Airplane configuration, if you use an unsupported airplane, you will have to create a configuration for it, using the aforementioned editor.
Title: Re: GSX Error Message!
Post by: Ronaldo7 on November 07, 2012, 09:27:41 pm
And where I can get the GSX FULL INSTALLER what should I do? Sorry for this silly question! ;D
Can you please send me a link?or what is to do?
Title: Re: GSX Error Message!
Post by: ganesh on November 07, 2012, 11:10:29 pm
The log says that GSX is trying to convert the string "0," to a floating point number. I expected to get either a "0" or a "0.", so this could be a localization issue. Which language is your computer using? Could you please make this check for me: go to the Control Panel of Windows under the internationalization settings and check the decimal digit separator. If it is "," try changing it to ".", for example by selecting the English/US language. If that solves your problem, I will prepare a fix right away.
Thanks for your patience.
Title: Re: GSX Error Message!
Post by: Ronaldo7 on November 07, 2012, 11:33:39 pm
My Computer is using German as language. I´m German too! ;)
I know what you mean with go to the Control Panel and then to the internationalization settings, but then i don´t know where i can find decimal digit seperator. What does it mean! :-\
Should I change the language to English?
Title: Re: GSX Error Message!
Post by: ganesh on November 07, 2012, 11:37:18 pm
There should be a panel showing the formats for numbers (like "123.456.789,00"), currency (like "123.456.789,00 €"), hours and dates. Just select the English/US locale so that the number format is "123,456,789.00".
Title: Re: GSX Error Message!
Post by: Ronaldo7 on November 07, 2012, 11:45:47 pm
Ok, now i have changed the language from German to Englisch/USA for numbers, dates, houres ...!
So, and now?
Title: Re: GSX Error Message!
Post by: ganesh on November 07, 2012, 11:46:26 pm
Launch FSX and try again, perhaps?
Title: Re: GSX Error Message!
Post by: Ronaldo7 on November 08, 2012, 12:10:10 am
I tried, but the error message comes again!! :-X :-X :-X
Title: Re: GSX Error Message!
Post by: ganesh on November 08, 2012, 12:16:37 am
:( There must be something else. I am working on it. Stay tuned.
Title: Re: GSX Error Message!
Post by: Ronaldo7 on November 10, 2012, 01:12:17 pm
any Ideas? :-\
Title: Re: GSX Error Message!
Post by: Ronaldo7 on November 10, 2012, 06:09:57 pm
Today, I´ve tried again and then by the Catering option the Error Message appears again, but in the Couatl.err stands now:

couatl v2.0 (build 2318)
panic log started on Sat Nov 10 18:05:27 2012
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\catering.py", line 296, in do
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 143, in waitDoorState
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 151, in waitForConditions
  File "couatl\GSX\assistanceServices\__init__.py", line 110, in waitForConditions
  File "couatl\common\aircraftData.py", line 27, in waitForConditions
  File "couatl\common\aircraftData.py", line 27, in <genexpr>
ValueError: invalid literal for float(): 1,


One week ago there was a 0 and today there is a 1 !
Hmmm....?? :-\
Title: Re: GSX Error Message!
Post by: precious on November 10, 2012, 10:16:37 pm
same error
HELP!!!


The addon <unknown> is causing the Couatl Scripting Engine to restart. Detail can be found in
C:/Users/Jan/AppData/Roaming/Virtuali/Couatl.err
Title: Re: GSX Error Message!
Post by: Ronaldo7 on November 10, 2012, 10:45:08 pm
But not the same Name, or?  :D
Title: Re: GSX Error Message!
Post by: precious on November 10, 2012, 10:53:51 pm
no hahah
Title: Re: GSX Error Message!
Post by: precious on November 10, 2012, 10:55:32 pm
this is my error

couatl v2.0 (build 2318)
panic log started on Sat Nov 10 22:49:12 2012
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\catering.py", line 296, in do
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 143, in waitDoorState
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 151, in waitForConditions
  File "couatl\GSX\assistanceServices\__init__.py", line 110, in waitForConditions
  File "couatl\common\aircraftData.py", line 27, in waitForConditions
  File "couatl\common\aircraftData.py", line 27, in <genexpr>
ValueError: invalid literal for float(): 1,
Title: Re: GSX Error Message!
Post by: franciscomv on November 11, 2012, 12:02:16 am
And this is the mine:

couatl v2.0 (build 2318)
panic log started on Sat Nov 10 23:53:55 2012
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\catering.py", line 191, in do
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 205, in do
  File "couatl\common\simObjectMoverIK.py", line 286, in run
RuntimeError: cruise speed must be positive
Title: Re: GSX Error Message!
Post by: STBonkers on November 11, 2012, 07:38:48 am
They will just tell you its you're PC, i will send you 100s of links with people saying it only does this with GSX, GSX need to fix it
Title: Re: GSX Error Message!
Post by: virtuali on November 11, 2012, 01:56:30 pm
We believe to have found the problem, it will be released as minor Live Update very soon.
Title: Re: GSX Error Message!
Post by: franciscomv on November 11, 2012, 02:06:36 pm
thanks.

Francisco Mateos
Title: Re: GSX Error Message!
Post by: precious on November 11, 2012, 09:45:54 pm
Thanks :D
Title: Re: GSX Error Message!
Post by: virtuali on November 12, 2012, 02:38:53 am
The fix is online now, let me know if it's working for you.
Title: Re: GSX Error Message!
Post by: precious on November 12, 2012, 03:32:58 am
yes it works, thanks :D
Title: Re: GSX Error Message!
Post by: franciscomv on November 12, 2012, 09:04:16 am
I have reinstall the sa addon manager from the web and a live update from the Prepar3D and the problem id not solved.

couatl v2.0 (build 2318)
panic log started on Mon Nov 12 09:00:17 2012
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\catering.py", line 191, in do
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 205, in do
  File "couatl\common\simObjectMoverIK.py", line 286, in run
RuntimeError: cruise speed must be positive
Title: Re: GSX Error Message!
Post by: virtuali on November 12, 2012, 10:53:02 am
I have reinstall the sa addon manager from the web and a live update from the Prepar3D and the problem id not solved.

Yes, it is. You are having an entirely different problem now, but that's not a GSX problem, more likely a problem with the scenery AFCAD layout (like unconnected paths, orphaned parkings, etc.)

Please, indicate the airport used, and the GSX operation selected and, if your scenery is not default indicate the AFCAD used and possibly post it.
Title: Re: GSX Error Message!
Post by: franciscomv on November 12, 2012, 12:18:44 pm
You are right. I am using an airport built by AirHispania (LEMG). In others it si OK.

Thanks,

Francisco Mateos
Title: Re: GSX Error Message!
Post by: virtuali on November 12, 2012, 10:21:12 pm
IT DOESN´T WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! >:(

Worked for franciscomv. Are you sure you installed the update correctly ? AND, are you sure you are getting the same error as before, and not something else, which might be unrelated ?
Title: Re: GSX Error Message!
Post by: al on November 15, 2012, 09:03:21 pm
It looks like i am running into a similar problem my game is also in German

and when i run it it says tha Coault script is corrupted if it is not a Virus please reinstall witch i did about 6 times
and still no hop

what was the fix can any one direct me in the right direction please
Title: Re: GSX Error Message!
Post by: virtuali on November 15, 2012, 09:46:06 pm
and when i run it it says tha Coault script is corrupted if it is not a Virus please reinstall witch i did about 6 times and still no hop

First, let's check if your problem is really that one. Go into the %APPDATA%\virtuali folder, it should contain a Couatl.err file, please post its content.
Title: Re: GSX Error Message!
Post by: al on November 15, 2012, 09:48:53 pm
i will do that one minute
Title: Re: GSX Error Message!
Post by: al on November 15, 2012, 09:51:09 pm
this is the file you have asked for
Title: Re: GSX Error Message!
Post by: virtuali on November 15, 2012, 10:10:18 pm
this is the file you have asked for

No, it's not:

Quote
it should contain a Couatl.err file, please post its content.
Title: Re: GSX Error Message!
Post by: al on November 15, 2012, 10:12:11 pm
this is all i found in there

Can you please give me the full path
Title: Re: GSX Error Message!
Post by: virtuali on November 15, 2012, 10:26:43 pm
Can you please give me the full path

The path was correct, and it's the same path you found the Couatladdons.ini. If no Couatl.err has been generated, it means there was no error OR your error is of an entirely different kind.

Please, indicate precisely what error you are seeing (maybe post a screenshot of the error message) because, as I've suspected, it seems your issues is very different than the one discussed here.
Title: Re: GSX Error Message!
Post by: al on November 15, 2012, 10:34:50 pm
Because it was uninstalled hold on i will install it

but i still cant find the file
Title: Re: GSX Error Message!
Post by: al on November 15, 2012, 10:46:19 pm
It looks like something keeps Modifying the Coualt script or something like that
Title: Re: GSX Error Message!
Post by: al on November 15, 2012, 10:59:39 pm
i read in some of the rivews that i have to disable my antivirus

but know it looks like i have to run all the updates

i will get back to you in a few thanks for being  patient with me
Title: Re: GSX Error Message!
Post by: virtuali on November 16, 2012, 11:50:22 am
i read in some of the rivews that i have to disable my antivirus

Well, it wasn't really "some reviews": I told you to do that, in the email exchange we had yesterday night at about 1:30 AM...

Quote
It looks like something keeps Modifying the Coualt script or something like that

This can be either the Antivirus or, as reported by some users, the "ATI Tray Tools" utility when the "Automatic Overclock" function is enabled. If that's the case, and you can't fix it by disabling the antivirus, be sure you either close this app before running FSX, or disable the "Automatic Overclock".
Title: Re: GSX Error Message!
Post by: al on November 16, 2012, 12:29:42 pm
this ati card that i have is a cheap one

I am willing to go get a different one if this will 100% solve the problem

what is your advice please
Title: Re: GSX Error Message!
Post by: virtuali on November 16, 2012, 12:39:23 pm
this ati card that i have is a cheap one

I am willing to go get a different one if this will 100% solve the problem

The card itself is not the problem. The problem is if you have installed the free "ATI Tray Tools" program, and enabled the "Automatic Overclock" feature. As I've said, be sure you either close this app before running FSX, or disable the "Automatic Overclock".
Title: Re: GSX Error Message!
Post by: Ronaldo7 on November 17, 2012, 01:21:26 pm
I have installed GSX one more time and now it WORKS!! ;D ;D ;D ;D ;D ;D ;D ;D
Title: Re: GSX Error Message!
Post by: Ronaldo7 on November 17, 2012, 01:28:06 pm
Thank you VERY MUCH for your UPDATE!! :-*