FSDreamTeam forum
General Category => General Discussion => Topic started by: JohnB777 on August 28, 2012, 03:16:35 pm
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Hello, I am reseting my computer due to lots of errors in FSX. So I was wondering how I could redownload the New York JFK add-on again. Because I can't find the serial number and was wonderin if it may have expired.
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- All our downloads are always freely available on our "Products" page. So, you just download it and install it.
- Your Serial Number never expires. You might simply have to reactivate it when changing hardware.
- Your Serial Number is in your email receipt. If you lost it, there's of course a way to retrieve another copy, as explained on our FAQ page:
http://www.fsdreamteam.com/faq.html
I have lost my Email receipt, how can I reactivate my product ?
You can go to Esellerate support site here:
http://store.esellerate.net/support
You can retrieve your Order History, by inserting the email you used to purchased the product, then press the "E-Mail Order History" button. Having your Order, will allow to use the server-assisted Reinstall. If you want to know your Serial Number, insert your Order Number and Email, then press the "Submit" button on the Esellerate support site: this will enter inside your Order Page, with option to see your original Email Receipt, that contains also your Serial Number.
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I found the email, thanks for the help!