FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Duley on July 04, 2012, 11:59:53 pm

Title: GSX does not save settings
Post by: Duley on July 04, 2012, 11:59:53 pm
Hi folks.

I am finding a problem with GSX. He is not keeping my settings. The changes I made e.g. changing the direction of the pushback or if the position has jetway, are not saving. When i exit from FSX and restart, the options appear as default again. Checking the Virtuali folder i noticed that the "GSX" folder containig the .ini files is missing.

http://i114.photobucket.com/albums/n265/duleycavalieri/Semttulo4.jpg (http://i114.photobucket.com/albums/n265/duleycavalieri/Semttulo4.jpg)

Trying to change the vehicles locations, when i hit "Y" i also get an error, even in defautl sceneries:

http://i114.photobucket.com/albums/n265/duleycavalieri/Semttulo2-1.jpg (http://i114.photobucket.com/albums/n265/duleycavalieri/Semttulo2-1.jpg)

I already downloaded the latest Stand-Alone Addon Manager.

These are the last lines of Couatl.err

http://i114.photobucket.com/albums/n265/duleycavalieri/Semttulo3-1.jpg (http://i114.photobucket.com/albums/n265/duleycavalieri/Semttulo3-1.jpg)

I already tried to reinstall GSX. I have administrator permission im my PC. The UAC is completely off. Can anyone help me with this problem?

Thanks
Title: Re: GSX does not save settings
Post by: robjuca on July 05, 2012, 06:14:12 pm
Dear friend,
I have the same problem here.
Waiting for some solution. ???
Roberto Jucá

Dear friend, I solved that. ::)
You can see that folder GSX does not exist in path "\AppData\Roaming\Virtuali\GSX" so I just created and now it works. Why that happens only God knows.
Roberto Jucá
Title: Re: GSX does not save settings
Post by: virtuali on July 05, 2012, 06:51:45 pm
Not a GSX problem, it seems you have wrong permission on your folder, this has been discussed already and a possible solution is:

- Create a new user account and install GSX there.

- Run FSX once on it

- Logout, and enter in your normal user account

Hopefully, this will fix the problem with your normal account.

Title: Re: GSX does not save settings
Post by: robjuca on July 05, 2012, 09:46:00 pm
Dear Sir.

I know that is not a GSX problem. 8)
The products of FSDreamTeam are always the best and I am a big fan of this enterprise.
I just made a "non standard" fix for this issue.
I am sure it's about permission [I just reformated my Windows to use SSD and the old one used to run perfectly].
I will try your approach.
Thanks,
Roberto Jucá
Title: Re: GSX does not save settings
Post by: Jorik on July 05, 2012, 09:50:56 pm
Same problem here,

Will try this tomorrow.
Title: Re: GSX does not save settings
Post by: Duley on July 06, 2012, 01:55:08 am
Juca, your solution was simple and perfect. Everything looking great right now.
Title: Re: GSX does not save settings
Post by: Jorik on July 06, 2012, 01:39:27 pm
This doesn't work for  me  :-\
I tried by giving all users full control of the hole FSX HDD also I disabled read only, but still no go.
Title: Re: GSX does not save settings
Post by: virtuali on July 06, 2012, 06:21:04 pm
I tried by giving all users full control of the hole FSX HDD also I disabled read only, but still no go.

That won't work, you need to what I've said above:


- Create a new user account and install GSX there.

- Run FSX once on it

- Logout, and enter in your normal user account
Title: Re: GSX does not save settings
Post by: Jorik on July 07, 2012, 08:49:09 am
I tried by giving all users full control of the hole FSX HDD also I disabled read only, but still no go.

That won't work, you need to what I've said above:


- Create a new user account and install GSX there.

- Run FSX once on it

- Logout, and enter in your normal user account


I tried that to but still no go.
I created a user and took the GSX setup file installed it in the new user and launched FSX with the default flight.
Then I got out of the new user back in to the old one and launched FSX there but still no saving.

Title: Re: GSX does not save settings
Post by: Duley on July 07, 2012, 05:42:37 pm
Jorix, have you tried the solution that the user robjuca proposed?
Title: Re: GSX does not save settings
Post by: virtuali on July 07, 2012, 09:25:23 pm
I created a user and took the GSX setup file installed it in the new user and launched FSX with the default flight. Then I got out of the new user back in to the old one and launched FSX there but still no saving

Is GSX able to save its settings when run as the new user ?
Title: Re: GSX does not save settings
Post by: Jorik on July 09, 2012, 08:48:50 am
I created a user and took the GSX setup file installed it in the new user and launched FSX with the default flight. Then I got out of the new user back in to the old one and launched FSX there but still no saving

Is GSX able to save its settings when run as the new user ?

Just done testing saving on the new user account, it also doesn't.
Its just a misery, UAC is disabled I run everything as Admin and I have my firewall disabled.  ??? ??? ???
Title: Re: GSX does not save settings
Post by: virtuali on July 09, 2012, 10:49:06 pm
It's likely your permissions on the local hard drive are entirely messed up.

Try this:

- Go back into the regular user

- Go to the %APPDATA%\Virtuali folder and right click on it

- Select "Properties" then "Security" and Add YOURSELF (your user name) with full control rights
Title: Re: GSX does not save settings
Post by: Jorik on July 10, 2012, 10:11:42 am
All users are set to Full Control on all hard drives and folders.
I checked the Appdata folder but its all set.  ???
I did a reinstall of GSX yesterday with the same result.
Title: Re: GSX does not save settings
Post by: virtuali on July 10, 2012, 02:10:09 pm
All users are set to Full Control on all hard drives and folders.
I checked the Appdata folder but its all set.  ???

Which is not the default setting (normally, an user can only control his own folders) so, you must have changed it and, in the process, probably create the issue. Such permissions don't always automatically propagate in all folders just because you set the whole drive with them, some folders need to explicitly set.

Please do as asked, and explicitly set YOUR user name (not "User" or "All Users", but YOUR user name) with full control on the %APPDATA%\Virtuali folder

Quote
I did a reinstall of GSX yesterday with the same result.

This problem doesn't have anything to do with GSX, it's your permission which are not correct so, it's no use installing GSX, because the issue is not GSX, but your system, GSX can't obviously force permissions on a folder (it would be really something if it was able to do it).
Title: Re: GSX does not save settings
Post by: Jorik on July 23, 2012, 11:01:12 pm
Hi there, I'm back from vacation and the search continuous  8)
I did, here is a screenshot.
http://dl.dropbox.com/u/61175356/VirtualiFolder.PNG (http://dl.dropbox.com/u/61175356/VirtualiFolder.PNG)

Best Regards
Title: Re: GSX does not save settings
Post by: virtuali on July 24, 2012, 01:51:23 pm
It's not enough the main "Virtuali" folder to be writable, are you sure its subfolders are too ? And, are you sure your current account you are logged in is the one with those permissions ?
Title: Re: GSX does not save settings
Post by: Jorik on July 24, 2012, 02:42:02 pm
The only sub-folder there is "Airplanes" and its set to Full control on my Username.
I'm logged in as the username.

Just wondering in witch file the configurations are saved when customizing an airport?

I checked all the files all are not protected so normally there can't be a problem.

There is one file in the Virtuali folder called "Couatl" and its says following:
couatl v2.0 (build 2315)
panic log started on Fri Jul 06 15:24:54 2012
Traceback (most recent call last):
  File "couatl\GSX\__init__.py", line 313, in customizeAirport
  File "couatl\GSX\__init__.py", line 333, in startParkingEditor
  File "couatl\GSX\parkingEditor.py", line 73, in activate
  File "couatl\GSX\__init__.py", line 337, in parkingEditorWillActivateOnParking
  File "couatl\GSX\__init__.py", line 526, in prepareGate
  File "couatl\GSX\assistanceServices\__init__.py", line 834, in setGate
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 73, in setGate
  File "couatl\GSX\assistanceServices\passengerStairs.py", line 32, in materialize
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 83, in materialize
  File "couatl\common\simObjectMoverIK.py", line 244, in setVehicle
  File "couatl\common\simObjectMoverIK.py", line 348, in freeze
AttributeError: 'NoneType' object has no attribute 'setData'

couatl v2.0 (build 2315)
panic log started on Fri Jul 06 15:25:55 2012
Traceback (most recent call last):
  File "couatl\GSX\parkingEditor.py", line 57, in <lambda>
  File "couatl\GSX\parkingEditor.py", line 121, in selectNextParking
  File "couatl\GSX\parkingEditor.py", line 98, in deactivate
  File "couatl\GSX\airportCustomization.py", line 641, in saveCustomizations
IOError: (2, 'No such file or directory', u'C:\\Users\\Jorik\\AppData\\Roaming\\Virtuali\\GSX\\licj-y6lfw5.ini')

couatl v2.0 (build 2315)
panic log started on Fri Jul 06 15:26:31 2012
Traceback (most recent call last):
  File "couatl\GSX\parkingEditor.py", line 55, in <lambda>
  File "couatl\GSX\parkingEditor.py", line 112, in selectPrevParking
  File "couatl\GSX\parkingEditor.py", line 98, in deactivate
  File "couatl\GSX\airportCustomization.py", line 641, in saveCustomizations
IOError: (2, 'No such file or directory', u'C:\\Users\\Jorik\\AppData\\Roaming\\Virtuali\\GSX\\licj-n9txrr.ini')

couatl v2.0 (build 2315)
panic log started on Fri Jul 06 15:27:21 2012
Traceback (most recent call last):
  File "couatl\GSX\parkingEditor.py", line 55, in <lambda>
  File "couatl\GSX\parkingEditor.py", line 112, in selectPrevParking
  File "couatl\GSX\parkingEditor.py", line 98, in deactivate
  File "couatl\GSX\airportCustomization.py", line 641, in saveCustomizations
IOError: (2, 'No such file or directory', u'C:\\Users\\Jorik\\AppData\\Roaming\\Virtuali\\GSX\\licj-f_rqit.ini')
Title: Re: GSX does not save settings
Post by: virtuali on July 24, 2012, 07:15:17 pm
Your log doesn't show anymore errors after July 6th
Title: Re: GSX does not save settings
Post by: Jorik on July 24, 2012, 11:21:50 pm
Indeed thats the strange thing. I have the same problem on my recent flights but there are no new errors in the file.
Maybe this leeds to the problem cause.
Title: Re: GSX does not save settings
Post by: Jorik on July 27, 2012, 07:22:09 pm
It would be so nice to edit this files manually outside FSX.
I just need to disable the marshaller, stairways and buses on AES aiports and alter the pushback direction and wingspan.
I searched every where, I can't find a solution.
Title: Re: GSX does not save settings
Post by: Jorik on July 30, 2012, 07:06:31 pm

Dear friend, I solved that. ::)
You can see that folder GSX does not exist in path "\AppData\Roaming\Virtuali\GSX" so I just created and now it works. Why that happens only God knows.
Roberto Jucá
OMG stupid me >:( , finally I came a cross this line in the forum and it solved my problem.
Just create the GSX folder manually and it works.
Thank you so much for all help you guys gave me, and again I'm very sorry that came a cross this line so late.


Title: Re: GSX does not save settings
Post by: airone on December 10, 2017, 07:16:53 pm
same problem for me. GSX folder in place. creating new user accound made no luck. help please.
Title: Re: GSX does not save settings
Post by: virtuali on December 11, 2017, 01:04:54 pm
There's no need to create the GSX folder manually, because GSX will create it automatically the first time you customize an airport, this is 100% confirmed to be working.

If it's not working on your system, the only possible reason for this, is that some external program (antivirus, firewall, etc.) might have blocked access to that folder, which is of course not normal and wrong, since that's a local preference folder that your user account should always have access to.

Creating a new user account is not required but, if you do it because you suspect your user account have a problem, you must reinstall GSX, because the installer will have to run under the new user account, to set the proper access preferences to all its folders.
Title: Re: GSX does not save settings
Post by: airone on December 13, 2017, 08:33:42 pm
ok, i have just reinstalled my windows and now it seems to be ok
Title: Re: GSX does not save settings
Post by: Crikey1000 on December 14, 2017, 02:35:10 pm
See my post on the second page of this forum page

http://www.fsdreamteam.com/forum/index.php/topic,17030.15.html
Title: Re: GSX does not save settings
Post by: virtuali on December 15, 2017, 01:00:03 pm
ok, i have just reinstalled my windows and now it seems to be ok

Of course it is, which clearly indicates the problem wasn't GSX. It's likely it should haven been possible to fix it, by checking your user account and your actual file permissions without reinstalling Windows.

Also, you said you created a new user account but, in that case, you had to reinstall GSX, otherwise you wouldn't have write access to the folder which was created (by the installer) with write permissions given to the previous user account. In fact, creating a new user account without reinstalling GSX, is precisely what might cause this problem to begin with. Of course, if you know your way with file permissions in Windows, it's always possible to reclaim ownership of a folder, but it's quite complex so, reinstalling GSX is easier.

There are some cases were you are permanently cut out from a folder, and these are almost invariably caused by file permission changed by security products like antivirus, and sometimes even by virus themselves, even long after you removed the virus, but the file permissions were still there. You can recognize this issue, if you are unable to remove the folder manually. In this case, this free utility here:

https://www.iobit.com/en/iobit-unlocker.php

Can help you with removing any locks/permission issues and will allow to delete any folder. After the folder is removed, you must still reinstall GSX.