FSDreamTeam forum

Products Support => Los Angeles support FSX/P3D => Topic started by: kopykopykopy on May 04, 2012, 04:21:32 pm

Title: install error :(
Post by: kopykopykopy on May 04, 2012, 04:21:32 pm
Hey guys,

So I've been trying to install the demo for this awesome airport. But every time I try to, i get a runtime error right after it installs the V C++ runtimes install.  After that the install freezes (it says it is installing the addon manager to the dll.xml file).  Help please!  Thanks guys.
Title: Re: install error :(
Post by: virtuali on May 04, 2012, 05:37:09 pm
Please specify the runtime error exactly.
Title: Re: install error :(
Post by: kopykopykopy on May 04, 2012, 10:10:58 pm
So I start the installer and everything works great until it is installing the vc++ runtimes.  It installs those and then an error window comes up.  It says. "runtime error (at 115:172):  invalid class string".  I click ok and then another window pops up which says "list index out of bounds.".  After clicking ok for that, the installer freezes.  It says it is adding the addon manager to the ell.xml file, but I let it sit and nothing happens.
Title: Re: install error :(
Post by: virtuali on May 04, 2012, 10:33:20 pm
It seems your DLL.XML or EXE.XML had an error or is corrupted somehow, and this is confusing the installer, please post the contents of both files, so we can check this.

Don't post the file content in a message. Instead, ZIP both files together and attach the .ZIP file to your message, using the "Additional options..." link on the forum.

your DLL.XML and EXE.XML are located at

%APPDATA%\Microsoft\FSX
Title: Re: install error :(
Post by: kopykopykopy on May 04, 2012, 10:45:41 pm
I just checked, and I have no exe.xml file.  That is probably the problem.
Title: Re: install error :(
Post by: kopykopykopy on May 04, 2012, 10:56:47 pm
Here is my dll.xml.
Title: Re: install error :(
Post by: virtuali on May 04, 2012, 11:24:32 pm
Your DLL.XML doesn't seem particularly wrong: there's just an empty line after the first line with the xml version indication, it shouldn't be a problem but, you never know, try to remove it.

Not having an EXE.XML file shouldn't be a problem, a new file should be created.
Title: Re: install error :(
Post by: kopykopykopy on May 04, 2012, 11:44:44 pm
Is it possible that maybe something is up with my scenery.cfg?
Title: Re: install error :(
Post by: kopykopykopy on May 04, 2012, 11:54:40 pm
getting rid of the empty line didn't do anything.  hmmmmmmmmmmmmmmmmmmmmmmmmmm
Title: Re: install error :(
Post by: virtuali on May 05, 2012, 10:06:52 am
The scenery.cfg is another thing that, with syntax errors inside, might cause such error. We have some safeties in place to change against the most common errors but, it's just not possible to cover all possible corruptions, either made by hand-editing it, or by other scenery installers.

Try to post your scenery.cfg too. Don't post it, but ZIP it and Attach it to a post.
Title: Re: install error :(
Post by: kopykopykopy on May 05, 2012, 09:31:25 pm
Here is my scenery.cfg.
Title: Re: install error :(
Post by: virtuali on May 05, 2012, 09:44:46 pm
That's not your scenery.cfg, is the default scenery.cfg that FSX keeps in its root folder as a backup, which contains only default sceneries.

The real scenery.cfg is located here:

%ALLUSERSPROFILE%\Microsoft\FSX\Scenery.cfg, which translates to:

C:\ProgramData\Microsoft\FSX\Scenery.cfg in Vista or Windows 7

or

C:\Documents and Settings\All Users\Microsoft\FSX\Scenery.cfg under Windows XP
Title: Re: install error :(
Post by: kopykopykopy on May 05, 2012, 10:02:21 pm
Here it is.  I noticed the LAX addon way at the end.
Title: Re: install error :(
Post by: virtuali on May 06, 2012, 11:00:47 am
I'm still not sure that is your correct scenery.cfg, because it contains ONLY default sceneries + KLAX. Do you really have everything default, except KLAX ?
Title: Re: install error :(
Post by: kopykopykopy on May 06, 2012, 02:19:09 pm
Yes.  This is my first addon.
Title: Re: install error :(
Post by: kopykopykopy on May 06, 2012, 02:50:24 pm
I really am a newbie...
Title: Re: install error :(
Post by: kopykopykopy on May 07, 2012, 09:40:27 pm
In addition, when uninstalling so that i can reinstall the scenery, when asked if I want to remove the addon manager, I get another invalid class string runtime error, this time at 119:349.
Title: Re: install error :(
Post by: kopykopykopy on May 07, 2012, 09:55:21 pm
Also, i tried moving my original dll.xml to my desktop to see if the installer generated a new one, and it did.  I attached it.
Title: Re: install error :(
Post by: kopykopykopy on May 07, 2012, 10:14:15 pm
Another note:  in the fsdreamteam folder in the fsx root directory, the python25.zip archive has not unzipped.  this may be normal, but i feel like it is worth noting.
Title: Re: install error :(
Post by: virtuali on May 07, 2012, 11:20:59 pm
Also, i tried moving my original dll.xml to my desktop to see if the installer generated a new one, and it did.  I attached i

Has an exe.xml being generated too ?
Title: Re: install error :(
Post by: kopykopykopy on May 08, 2012, 12:44:40 am
No.  the exe.xml has never generated once.
Title: Re: install error :(
Post by: virtuali on May 08, 2012, 10:25:37 am
That's strange, try this one:

<?xml version='1.0' encoding='Windows-1252'?>
<SimBase.Document Type='Launch' version='1,0'>
<Descr>Launch</Descr>
<Filename>exe.xml</Filename>
<Disabled>False</Disabled>
<Launch.ManualLoad>False</Launch.ManualLoad>
<Launch.Addon>
 <Name>Couatl</Name>
 <Disabled>False</Disabled>
 <ManualLoad>False</ManualLoad>
 <Path>fsdreamteam\couatl\couatl.exe</Path>
</Launch.Addon>
</SimBase.Document>


Paste this into a new file, and save it as EXE.XML into your %APPDATA%\Microsoft\FSX folder
Title: Re: install error :(
Post by: kopykopykopy on May 08, 2012, 12:01:52 pm
I did so.  Unfortunately I'm still getting the error...
Title: Re: install error :(
Post by: kopykopykopy on May 08, 2012, 12:14:06 pm
The installer does not extract couatl.exe to the directory specified in the exe.xml that you sent me.  I don't know if this is a problem.  Also, the installer did not edit the dll.xml or the exe.xml when I ran it.
Title: Re: install error :(
Post by: kopykopykopy on May 08, 2012, 12:24:38 pm
Is it possible for you to zip and send me the files for the demo and I can unzip them into the correct folders, and then edit the CFGs with the correct information?  If all you have is the fully unlocked version then don't worry about it.  I want to pay you guys your well earned 39 dollars.
Title: Re: install error :(
Post by: kopykopykopy on May 08, 2012, 12:55:09 pm
I also tried to install the standalone addon manager and got another runtime error. Like the one described but the two numbers were different.  I think that this may be an issue with the addon manager installing, because all of the airport files seem to install fine.  The frozen installer seems to impact couatl and the addon manager.
Title: Re: install error :(
Post by: virtuali on May 08, 2012, 02:29:12 pm
The installer does not extract couatl.exe to the directory specified in the exe.xml that you sent me.  I don't know if this is a problem.  Also, the installer did not edit the dll.xml or the exe.xml when I ran it.

If you got such error, it's normal the installer wouldn't complete. Have you tried creating a new EXE.XML as I've posted it above, then running the installer again ?
Title: Re: install error :(
Post by: kopykopykopy on May 08, 2012, 06:26:55 pm
Yes, I tried that.  I still got the runtime error. 
Title: Re: install error :(
Post by: virtuali on May 08, 2012, 06:49:49 pm
Something is really wrong with your system, I need to check it, download Team Viewer here:

http://www.teamviewer.com

And send me a PM (private message) with your session is, as soon as you have installed it and running, so I can log in your system and check it out.
Title: Re: install error :(
Post by: kopykopykopy on May 08, 2012, 11:40:54 pm
Did you get my PM?
Title: Re: install error :(
Post by: kopykopykopy on May 10, 2012, 06:26:10 pm
Any luck with the installer log?
Title: Re: install error :(
Post by: virtuali on May 10, 2012, 07:47:00 pm
No, I'll need to send you an update installer with more info, it will not fix your problem, but it might help understanding what's going wrong in your system.

It's possible you are missing some key windows components, like the XML parser that is included with internet explorer. Try to run a full Windows update and let it update everything.