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Products Support => GSX Support FSX/P3D => Topic started by: diatzelo on April 10, 2012, 02:52:44 pm

Title: baggage loader it not appears on fsx
Post by: diatzelo on April 10, 2012, 02:52:44 pm
hi any aircraft any type i load gsx ang when i enable gsx i can't see the baggage loader please help!!! ??? :'(
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 10, 2012, 07:00:37 pm
Your message is not very clear:

Are you saying that you don't have ANY kind of baggage loader, or you just don't see one type (conveyor belt for single luggage or container loader).
Title: Re: baggage loader it not appears on fsx
Post by: diatzelo on April 10, 2012, 07:18:07 pm
Your message is not very clear:

Are you saying that you don't have ANY kind of baggage loader, or you just don't see one type (conveyor belt for single luggage or container loader).

YES I'M SORRY I'M GREEK I AM NOT SO GOOD IN ENGLISH SO I CAN'T SEE THE conveyor belt AT ALL THE OTHERS ARE OK
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 10, 2012, 08:58:33 pm
I CAN'T SEE THE conveyor belt AT ALL THE OTHERS ARE OK

Still not very clear: there's only ONE other type of loader, which is the container loader so, with "ALL the others are OK", do you mean all the other GSX service vehicles OR that you can see the only other baggage loader, which is the container loader ?

Because, if this is the case, you really should read the manual, which clearly explains what airplane types are linked to what loader type. On a 737, you will never see container loaders, and on a 747, you will never see conveyor belt loaders.
Title: Re: baggage loader it not appears on fsx
Post by: diatzelo on April 10, 2012, 10:42:54 pm
I CAN'T SEE THE conveyor belt AT ALL THE OTHERS ARE OK

Still not very clear: there's only ONE other type of loader, which is the container loader so, with "ALL the others are OK", do you mean all the other GSX service vehicles OR that you can see the only other baggage loader, which is the container loader ?

Because, if this is the case, you really should read the manual, which clearly explains what airplane types are linked to what loader type. On a 737, you will never see container loaders, and on a 747, you will never see conveyor belt loaders.

look at this...that's the problem that i am telling you...this is not only with this aircraft but with all aircrafts.wilco airbus,embraer,737 pmdg ngx

http://i468.photobucket.com/albums/rr48/di-atzelo/2012-4-10_23-36-45-913.jpg (http://i468.photobucket.com/albums/rr48/di-atzelo/2012-4-10_23-36-45-913.jpg)
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 11, 2012, 10:05:46 am
First, it would be best if you post screenshots according to the Screenshot posting rules posted here:

http://www.fsdreamteam.com/forum/index.php?board=3.0

And, your report is still not clear: as requested in many other threads, whenever you report a problem, always include the following information:

- The airplane used

- The scenery used. If it's not default, clearly specify what scenery is

- The parking used

- The operation sequence you selected in GSX  (boarding, deboarding, etc.)
Title: Re: baggage loader it not appears on fsx
Post by: diatzelo on April 11, 2012, 04:45:42 pm
ok so lets try for the start......i am at parking position ok? i press ctrl+f12 opens the gsx programm and i prees boarding.... ok so far?
when i press boarding i see the  stairs coming to my aircraft the tractor who has the baggage the catering trucks everything but i can't see AT ALL!!!! the the tractor who has the belt and takes the baggage throught to the plane..... i can not be more specific.. :-\ :-\ :-\

- The operation sequence you selected in GSX  (boarding, deboarding, etc.) "and i thing thats the problem"
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 11, 2012, 04:50:59 pm
ok so lets try for the start......i am at parking position ok? i press ctrl+f12 opens the gsx programm and i prees boarding.... ok so far?

Obviously not. You still haven't provided all the information I've asked. So, let's try it again:

- The airplane used

- The scenery used. If it's not default, clearly specify what scenery is

- The parking used

- The operation sequence you selected in GSX  (boarding, deboarding, etc.)
Title: Re: baggage loader it not appears on fsx
Post by: ApacheHunter on April 11, 2012, 04:51:30 pm
I also have this problem. When I choose boarding or deboarding the stairs appear, the passenger bus appears, the baggage carts appear, but the baggage loader does not. The cargo doors are open, however I was never asked to open them. After boarding/deboarding I'm also not asked to close them.
The aircraft used is the PMDG 737NGX, 737-800 model. The sceneries used are Aerosoft Mega Airport London Heathrow and Amsterdam. Parking at Heathrow was gate 421 and at Amsterdam gate D57. I hope someone can tell me what causes this behaviour.

EDIT
The operation sequence is as follows: whenever I start a flight, I begin with boarding. After that, I have my aircraft pushed back by the GSX crew. After arriving at the destination I select the desired gate and taxi to it. I don't follow the marshaller's signs because these sceneries feature automatic guidance systems for parking. After cutting the engines and going through the shutdown flow, I select deboarding.
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 11, 2012, 04:52:56 pm
The aircraft used is the PMDG 737NGX, 737-800 model. The sceneries used are Aerosoft Mega Airport London Heathrow and Amsterdam. Parking at Heathrow was 421 and at Amsterdam D57. I hope someone can tell me what causes this behaviour.

Can you try the same airplane on a default airport ?
Title: Re: baggage loader it not appears on fsx
Post by: ApacheHunter on April 11, 2012, 05:02:48 pm
I tested it at a default airport (Brussels, EBBR) and it's still the same.

EDIT
I also tested with a default aircraft (B737-800) on a default airport and still no luck.
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 11, 2012, 05:36:15 pm
Since this doesn't happen here, it's possible you edited the airplane using the editor, or created a GSX.CFG file manually ? If yes, try to remove any GSX.CFG file either from the FSX\Simobjects\Airplanes airplane folder, or from the %APPDATA%\Virtuali\Airplanes folder.
Title: Re: baggage loader it not appears on fsx
Post by: ApacheHunter on April 11, 2012, 08:26:37 pm
I found out that when I choose to customize the parking position, I get this:
(http://dl.dropbox.com/u/2502726/GSX%20Customization.jpg)
So I set all the options how I think they should be, but the passenger bus and front staircase still show up and the baggage loaders still don't. When I open the GSX Customization window again, all previously made settings are gone and it looks exactly like the picture above again. Conclusion: the customization window doesn't save the settings.
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 11, 2012, 08:57:20 pm
Conclusion: the customization window doesn't save the settings.

No, that's not the problem, since the customization window DOES save the settings. Your problem it's much worse, which explains why you are having problems: GSX doesn't know which airport you are on!

See the labels "Airport airport" and "AFCAD afcad" ? Normally, the Airport should indicate the ICAO + Name of the airport you are on, and the AFCAD the name of the AFCAD that it's being used, but in your case, they don't show anything so GSX hasn't recognized were you are, and which AFCAD it's used.

Again the question: on which airport you were parked, when you opened the airport customization window ?
Title: Re: baggage loader it not appears on fsx
Post by: ApacheHunter on April 11, 2012, 09:04:45 pm
I was at Aerosoft´s Mega Airport Amsterdam X, gate D57.
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 11, 2012, 09:13:13 pm
Is the parking customization window blank (showing no airport and no afcad) on a default airport too ?
Title: Re: baggage loader it not appears on fsx
Post by: ApacheHunter on April 11, 2012, 09:20:21 pm
I'm gonna check that as soon as I can.

In the meantime, I thought I maybe had to update the software to resolve the issue, so I downloaded the addon manager from www.fsdreamteam.com/sa-addon-manager. However, the problem got worse because whenever couatl.exe was launched, it came up with a message that some kind of debugging software is running on my machine. Now GSX wouldn't work at all, so I completely removed GSX and the addon manager and now I'm just hoping it will work again after a reinstall...

Do you maybe know what causes this debugger message? I don't know of such software running on my machine. It even came up with the message when I booted Windows in safe mode!
Title: Re: baggage loader it not appears on fsx
Post by: ApacheHunter on April 12, 2012, 11:08:41 am
Alright, the debugger error has now gone completely; many thanks for that!! Also, the customization now shows the airport and AFCAD I'm using. However, the baggage loaders still don't show up.
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 12, 2012, 11:16:23 am
Also, the customization now shows the airport and AFCAD I'm using. However, the baggage loaders still don't show up.

As already asked in the previous message, does it happen on a default airport too ? If yes, please specify exactly on which (default) airport, which gate and which airplane you tested it.
Title: Re: baggage loader it not appears on fsx
Post by: ApacheHunter on April 12, 2012, 11:19:46 am
I'm sorry to bother you again! Yes, it did happen at default airports too, but I saw a vehicle update here on the forums and decided to install it. Now the baggage loaders appear again! :D I'm sorry for the inconvenience. Should anything be wrong again, I'll tell you.
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 12, 2012, 03:34:14 pm
As I've said:

Quote
please specify exactly on which (default) airport, which gate and which airplane you tested it.
Title: Re: baggage loader it not appears on fsx
Post by: ApacheHunter on April 12, 2012, 05:14:48 pm
So far I tested it at Aerosoft's Amsterdam X gate D57 and Aerosoft's Innsbruck, with the PMDG 737NGX.
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 12, 2012, 05:18:06 pm
As I've said:

Quote
please specify exactly on which (default) airport, which gate and which airplane you tested it.

You said it happens on default airports too so, which ones exactly ?
Title: Re: baggage loader it not appears on fsx
Post by: ApacheHunter on April 13, 2012, 12:39:25 pm
Like I said, I don't have the issue anymore since I installed the vehicle update and I can't recreate it now.

However, when I still had the problem I tested it at the following airports:
Aerosoft Amsterdam, gate D57;
Aerosoft Innsbruck;
Aerosoft London Heathrow, gates 420 and 421;
Berlin Tegel, several gates, this scenery: http://library.avsim.net/esearch.php?DLID=142811;
Default Brussels airport (EBBR), several small and medium gates.

The following aircraft were tested:
PMDG 737NGX, B738 model;
Default Boeing 737-800.

Other information than this I don't have. As I tested it with quite some sceneries, I assumed it happened everywhere so I didn't test it at any other default airports. I hope this information is of any value to you.
Title: Re: baggage loader it not appears on fsx
Post by: virtuali on April 13, 2012, 01:13:43 pm
Like I said, I don't have the issue anymore since I installed the vehicle update and I can't recreate it now.

Quote
Other information than this I don't have. As I tested it with quite some sceneries, I assumed it happened everywhere so I didn't test it at any other default airports. I hope this information is of any value to you.

If the problem has been fixed with the vehicle updates, and you are not seeing it anymore, we can considered it fixed, right ?
Title: Re: baggage loader it not appears on fsx
Post by: ApacheHunter on April 13, 2012, 02:34:49 pm
I consider it fixed. ;) Many thanks!!