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Products Support => GSX Support FSX/P3D => Topic started by: WilliamJSS on February 19, 2012, 07:45:45 pm

Title: GSX Tries to update after it updates....
Post by: WilliamJSS on February 19, 2012, 07:45:45 pm
Hello all,

About every 2nd time I open FSX, GSX will ask me if I want to update....when I click on the changelog, it will show now I think from the 14th, no later than that I am sure, as to when the update was pushed.

I have done this 2 times now, and just again last night, received the update message.

I am sure it is a issue on my end, as I see no other posts from what I gather have been made on this.

Virus software is off, and running the whole shabang as admin...anything else you think might be hanging me up from getting and keeping this update? Seems like I am in a loop.

Thanks for any help.
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 19, 2012, 07:58:27 pm
when I click on the changelog, it will show now I think from the 14th, no later than that I am sure, as to when the update was pushed.

Can you double check the date ? Because the release log that is up now it's from Feb. 16th.
Title: Re: GSX Tries to update after it updates....
Post by: WilliamJSS on February 19, 2012, 10:18:51 pm
Im dumb, it was the 16th.

I am showing updated/modified files for the 16th, but it still tried to do it again the other day. Unsure as to if this may be a permissions problem on my part.
Title: Re: GSX Tries to update after it updates....
Post by: Drumcode on February 19, 2012, 10:25:57 pm
Im dumb, it was the 16th.

I am showing updated/modified files for the 16th, but it still tried to do it again the other day. Unsure as to if this may be a permissions problem on my part.

It did it for me too yesterday, even though I've already downloaded the latest update.
Title: Re: GSX Tries to update after it updates....
Post by: pete_auau on February 20, 2012, 03:05:20 am
yea    keeps happening  to me  i  get  the   coulti update   to be updated  just about  every  time    even though  i downloaded the lastest  stand alone  manager  the good thing is  that  is that u dont have to exit  the  fsx
Title: Re: GSX Tries to update after it updates....
Post by: curt1 on February 21, 2012, 12:05:11 am
Yes, it keeps happening to me also.  When I get the update notice, I usually check option #2 to see what is included in the update.  After I realize I've already installed it, I X out of the window and then I have a message stating that it's already been previously installed.  Not a major problem, but one to resolve if possible. 
Title: Re: GSX Tries to update after it updates....
Post by: Morten on February 21, 2012, 12:29:00 am
Same here!
Title: Re: GSX Tries to update after it updates....
Post by: oz10tashus on February 21, 2012, 01:12:45 am
Me too  ::)
Title: Re: GSX Tries to update after it updates....
Post by: Manta on February 21, 2012, 01:28:36 pm
+1
Title: Re: GSX Tries to update after it updates....
Post by: JPL19 on February 21, 2012, 01:31:06 pm
+1 here too.
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 21, 2012, 01:35:13 pm
Just checked, and it doesn't happen here.

Are you being prompted to do a minor update ( a "Couatl update" without having to restart FSX ) or a major update ( an "Addon Manager update" that requires restart ) ?
Title: Re: GSX Tries to update after it updates....
Post by: Pete Dowson on February 21, 2012, 01:58:36 pm
Just checked, and it doesn't happen here.

Are you being prompted to do a minor update ( a "Couatl update" without having to restart FSX ) or a major update ( an "Addon Manager update" that requires restart ) ?

Happens here too, but not on every FSX load. It's a minor update, without restarting FSX, but with a Couatl restart requested after the download completes.

Pete
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 21, 2012, 02:22:21 pm
What happens if you explicitly check for updates as soon as Couatl restarted ? Does the menu saying you already have the latest update installed, or there's a new update again ?
Title: Re: GSX Tries to update after it updates....
Post by: WilliamJSS on February 21, 2012, 03:42:18 pm
It does not happen every single time I load up, and the Feb 20th update, so far, I have not gotten another notice to update.
But it was happening, even when I manually checked for updates...it would say I was ok...then if I shut down, and loaded it back, it would ask me to update...

But, I have closed and opened FSX about 5 times now since the one on the 20th was released and downloaded...so knock on wood.
Title: Re: GSX Tries to update after it updates....
Post by: Pete Dowson on February 21, 2012, 03:50:37 pm
It does not happen every single time I load up, and the Feb 20th update, so far, I have not gotten another notice to update.
But it was happening, even when I manually checked for updates...it would say I was ok...then if I shut down, and loaded it back, it would ask me to update...

But, I have closed and opened FSX about 5 times now since the one on the 20th was released and downloaded...so knock on wood.

All that applies here too ... reloaded FSX at least 4 times in last 24 hours without another notice.

Pete
Title: Re: GSX Tries to update after it updates....
Post by: WilliamJSS on February 22, 2012, 09:22:14 am
Well, its a no go. Still having the same problem.
I updated on the 20th, and today, it just asked me to update the same one again.

This has to be a setting I don't have correct right? I mean, all my files that got changed showed the 20th...I made it a point to go in a look at the modification dates.
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 22, 2012, 01:39:22 pm
The only file that affects the change locally, it's the Couatladdons.ini file in the %APPDATA%\Virtuali, there's a [liveupdate] section that controls the live update preference.

The file/date on your system is entirely disregarded, because it's far too unreliable, the notification for an update is a special html tag that is checked on the server, and it's then saved in the Couatladdons.ini file. And, there's the timestamp of the last time the check was made  ( the "last_check" parameter, I believe it's seconds from 1/1/1970 or so, the standard Posix timestamp )

You can try removing the whole [liveupdate] section, perhaps there's something wrong in it.
Title: Re: GSX Tries to update after it updates....
Post by: Morten on February 22, 2012, 05:36:38 pm
This time I managed well, by simply clicking "ignore" to the auto generated popup update and instead manually go to the "search for updates" - the update has now been correctly installed and the faulty popup haven't shown up since, so far!

In my case it didn't install any update at all, before now!
Title: Re: GSX Tries to update after it updates....
Post by: jvile on February 23, 2012, 07:55:57 pm
Hi Umberto

Just to let you know I am still getting Live update screens every couple of days. I updated when the Feb 20 came available but every couple of days the Live Update screen shows up again.

I am wondering if it has to do with the fact that I test /work in ADEX and build on airports everyday. I also use the FSX default B737-800

http://img23.imageshack.us/img23/5541/fsscr017.jpg (http://img23.imageshack.us/img23/5541/fsscr017.jpg)

http://img560.imageshack.us/img560/5719/fsscr016.jpg (http://img560.imageshack.us/img560/5719/fsscr016.jpg)


Does any of this help?

[liveupdate]
major_version_installed = "39baa6a7-7-4b8a1739172c0"
live_version_ignore = "30001821-6f3b2-4b96c913ad0c0"
live_version_installed = 2
last_check = 1330021760.44
major_version_ignore = "39baa6a7-7-4b8a1739172c0"

Great Program
Jim Vile
Title: Re: GSX Tries to update after it updates....
Post by: Pete Dowson on February 23, 2012, 08:12:59 pm
Just to let you know I am still getting Live update screens every couple of days. I updated when the Feb 20 came available but every couple of days the Live Update screen shows up again.

I thought it had gone away after not having it come up all day yesterday, but it came up again on my second FSX load today!

Regards
Pete
Title: Re: GSX Tries to update after it updates....
Post by: WilliamJSS on February 23, 2012, 08:32:15 pm
This is interesting, as it seems from the responses that not everyone is having this problem, or hundreds of people would have posted.
I wonder that the systems differences/Similarities are....

Win7 64Bit Professional
UAC turned all off
Virus scan while ingame off
FSX Gold Edition all updated
i7-2600k stock
EVGA 560ti 2GB
Asus Pro

GSX+KLAX

Might or might not help to know this, probably not, but just don't understand why a few are having this problem and most are not. Again, this is not the biggest issue, as I don't have to restart, but I still would like to know if my updates are actually functioning like they are suppose to...and something is not being passed over.

Is there anyway until this is figured out, that we could maybe get a post with a manual update that we could run ourselves out of the game...and see if that works or fixes the situation? That way at least we would know that it is installing successfully.

Thanks.
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 23, 2012, 10:14:32 pm
Just to let you know I am still getting Live update screens every couple of days. I updated when the Feb 20 came available but every couple of days the Live Update screen shows up again.

That's strange so, after 2 days, you were prompted to update again with the Feb. 20th update ? What happens if you dismiss the update ?
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 23, 2012, 10:15:28 pm
until this is figured out, that we could maybe get a post with a manual update that we could run ourselves out of the game...and see if that works or fixes the situation? That way at least we would know that it is installing successfully.

Just run Couatl_Updater.exe from the FSX\fsdreamteam\Couatl folder.
Title: Re: GSX Tries to update after it updates....
Post by: WilliamJSS on February 23, 2012, 11:58:55 pm
I will run the exe.

If I press dismiss...all is fine, and I am still able to use GSX. As I don't or can't use every function at once, I am unsure as to what if anything might be the problem.
Title: Re: GSX Tries to update after it updates....
Post by: jvile on February 24, 2012, 11:31:21 pm
The only file that affects the change locally, it's the Couatladdons.ini file in the %APPDATA%\Virtuali, there's a [liveupdate] section that controls the live update preference.

The file/date on your system is entirely disregarded, because it's far too unreliable, the notification for an update is a special html tag that is checked on the server, and it's then saved in the Couatladdons.ini file. And, there's the timestamp of the last time the check was made  ( the "last_check" parameter, I believe it's seconds from 1/1/1970 or so, the standard Posix timestamp )

You can try removing the whole [liveupdate] section, perhaps there's something wrong in it.

This is not what I am seeing.

Each time I start FSX the Couatladdons.ini file in the %APPDATA%\Virtuali, is updated with the date/time from my computer system. I don't have a problem with that since its your file and on each startup of FSX you probably are looking to run a Live Update if one exist.

However, many of my FSX default planes are getting a new date/time stamp for the Aircraft.cfg file.

Example, I start FSX and my computer clock says 2/24/2012 4:52PM (EST). The following files get the same date and time.

Couatladdons.ini
B737-800 Aircraft.cfg
Beech Baron 58 Aircraft.cfg
Beech King Air 350 Aircraft.cfg
C208B Aircraft.cfg
Lear45 Aircraft.cfg

I keep looking through each of the updated Aircraft.cfg files and do not see anything changed so I am wondering why GSX is changing the file date and time on each start of FSX. This might also relate to why some of us keep getting a live update screen every couple days.      

Thanks
jim
Title: Re: GSX Tries to update after it updates....
Post by: WilliamJSS on February 25, 2012, 02:53:15 am
Running the exe does not seem to have any effect for me. Just got the update message again for the 20th.
Title: Re: GSX Tries to update after it updates....
Post by: pete_auau on February 25, 2012, 10:27:29 am
it  worked  for  me    so  far  hopefully   havnt  had it  appear  for the last2  times  so   have to  wait  for the  third  time  i  open  up  fsx
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 25, 2012, 10:37:28 am
This is not what I am seeing.

That's not what I've meant. I haven't said that files date/time on your system are not affected. I said their own date/time is not AFFECTING the decision to updated them or not, which is entirely different.

Quote
Each time I start FSX the Couatladdons.ini file in the %APPDATA%\Virtuali, is updated with the date/time from my computer system. I don't have a problem with that since its your file and on each startup of FSX you probably are looking to run a Live Update if one exist.

That's normal in fact.

Quote
I keep looking through each of the updated Aircraft.cfg files and do not see anything changed so I am wondering why GSX is changing the file date and time on each start of FSX. This might also relate to why some of us keep getting a live update screen every couple days.

I believe you are looking at the last accessed date, not the last modification date, and that's is NOT changed by GSX, is changed by the file system itself, whenever anything access that file, even if only for reading. So yes, GSX will obviously need to READ all the aircraft.cfg files, to get data like airplane weight, wingspan, exits (if there's no better source of information), your atc airline code, etc.

The file is only read, and it's not modified in any way. The ONLY aircraft.cfg that are changed, not by GSX itself, but by its installer only at install time, are the default 737-800 and 747-400, to fix a bug that prevents their service door from working.

I confirm file date/time of your files are entirely disregarded by GSX when deciding to update a file.

The only time-related information are the timestamps in the [liveupdate] section of the Couatladdons.ini file, if more than 24 hours have passed since the last time an update was made, the program will check again and IF the server reports a different version hash tag, there will be a prompt to do a Live Update. So, if there was something wrong with the timestamp in the Couatladdons.ini, the only effect would be that either Live Update would just check without waiting 24 hours but, to get a Live Update notification, it would be necessary that also the *server* reported there's a different version than the one you have, using the hash tag which is part of the http header, it doesn't have any relationship with date/time on the file on your system.
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 25, 2012, 10:39:50 am
Running the exe does not seem to have any effect for me. Just got the update message again for the 20th.

Is still not very clear what you did then.

Are you applying the suggested update ? Because, if you haven't, it will keep suggesting you to update every 24 hours, until you either update or select the option to Ignore this update, in that case it will not prompt you to update anymore, until the NEXT update is released.
Title: Re: GSX Tries to update after it updates....
Post by: paulnd on February 25, 2012, 11:00:25 am
Hi,

I had the same problem. Deleting the [liveupdate] seems to have fixed it for now.

Paul
Title: Re: GSX Tries to update after it updates....
Post by: WilliamJSS on February 25, 2012, 05:02:14 pm
I have let it update to the release on the 20th 3 times, then, a little before I made my last post, I pressed dismiss.
I update everytime I see a different date, but then have to click dismiss each time after that, because it will still insist that I update.
Title: Re: GSX Tries to update after it updates....
Post by: jvile on February 25, 2012, 08:05:52 pm
I have let it update to the release on the 20th 3 times, then, a little before I made my last post, I pressed dismiss.
I update everytime I see a different date, but then have to click dismiss each time after that, because it will still insist that I update.

I have stated doing the same thing. I check the update. If it still says Feb 20 I dismiss.
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 25, 2012, 09:13:24 pm
Fact that both of you are referring to "Dismiss" option in your menu, leads me to I believe there must be some kind of misunderstanding to what the Live update is telling you:

The "Dismiss" menu option is ONLY present if you see THIS menu:

"The latest Couatl™ Live Update is already installed"

1 - Re-install the latest update (doesn't require quitting FSX)"
2 - Read the latest release notes
3 - Dismiss

This is what you are supposed to see if you do a manual "Check for Live Update" from the Couatl menu, and you HAVE the most current update. There IS a "Dismiss" option, which simply means "close this menu", nothing more.

The above menu does NOT come out automatically, it will only come if you check for an update when you have everything updated.

Instead, when there's a new update detected, the Live update will be different:


"A Couatl™ Live Update is available"

1 - Download and install the update (doesn't require quitting FSX)
2 - Read list of changes in this update
3 - Ignore this update

See ? There's NO "Dismiss" option, but there's an "Ignore" instead. The ignore option means "I'm not interested in this update, don't notify me automatically anymore, until the NEXT update will be released"

When the update is major, that requires installing the Addon Manager, the only different option is the 1, which will say an "Addon Manager update" instead of a "Couatl Live Update" is available, and you'll have to quit from FSX to apply, but still the 3rd option will say "Ignore" NOT "Dismiss".

There are no menus anywhere in GSX with a "Dismiss" option that pops out automatically so, the only way you might have seen a "Dismiss" option, is if you manually checked for an update with the most current version available already installed, so it's exactly how it's supposed to be.

So, please, try to describe more precisely what you are doing and what you are seeing because, right now I still don't understand what the problem is. You have the most current, you check for an update, it says is already installed, so what's the problem ?

We might need to investigate if, instead, you were getting the "A Couatl™ Live Update is available" too often but, since you are keep referring to the "Dismiss" option, which doesn't exist in the "Live Update available" menu, that doesn't seem the case.
Title: Re: GSX Tries to update after it updates....
Post by: jvile on February 26, 2012, 02:18:51 am

I misused the word dismissed. What I see each time I get the update screen is Ignore this update which is what I have been doing. I look at the  (no.2) Read list of changes in this update and if the date is FEB 20 I select no. 3

I have not had the update screen in the past 48 hrs.


http://img23.imageshack.us/img23/5541/fsscr017.jpg
Title: Re: GSX Tries to update after it updates....
Post by: specialist on February 26, 2012, 02:24:50 am
Just checked, and it doesn't happen here.

Are you being prompted to do a minor update ( a "Couatl update" without having to restart FSX ) or a major update ( an "Addon Manager update" that requires restart ) ?

That's exactly what I get, "Couatl update" without having to restart FSX"
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 26, 2012, 11:13:05 am
I have not had the update screen in the past 48 hrs.

So it seems everything is working, and it's likely always had. It's possible that you might be mislead thinking there were too many updates notifications, because we might have had more than one update on Feb. 20th, so the date on the release note didn't change, but there was an update nevertheless.

As I've said, whatever time/date your local files have, it's entirely disregarded.

Instead, GSX queries with the server, which will return with a different http header hash tag if the file has changed on the *server* and, since the tag has been stored on your system, the update can be sure there's an update, even the file date/time of your files change locally for any reason (for example, if you make a backup then restore it)
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 26, 2012, 11:19:41 am
That's exactly what I get, "Couatl update" without having to restart FSX"

It's really not clear at all from this sentence what's happening.

If you don't say "Ignore" (there's no "Dismiss" in that dialog), it will repeat the question each time you start FSX, that's exactly how it's supposed to work. If you DO the update, it shouldn't appear anymore, until we release the NEXT update.

Just to be more clear: the 24 hours period is only a time interval between checks too see IF there's a new update. But, once GSX has found there IS an update available, it will not wait another 24 hours to remind you of it, it will keep reminding you are outdated until you either apply the update OR Ignore it.

So, please, try to understand this question precisely: are you still seeing that message each time you start FSX ?

What you do then, apply the update ? If yes, do you still see the message after applying the update ? If no, have you selected the "Ignore" option (which will turn off any notification until the next update) or just read the release notes ?
Title: Re: GSX Tries to update after it updates....
Post by: mortonrb on February 26, 2012, 05:18:50 pm
Umberto

I am also getting the update message frequently.   I ran FSX this morning and it ask to do an update.   The updated version was from 2/20/2012.   I had previously did this update and I also ran the stand alone updater on 2/25/2012.   Not sure what is really happening.

Bill
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 26, 2012, 06:27:52 pm
Sorry, but unless you are more precise, I can't see if what you are seeing it's a problem or not.

Does it happen *every* time you start FSX ? Every 24 hours ? Every few days ? Do you perform the update when asked ?

Does the update process returned any errors ? For example, if you allow the updater to run, but cancel it while it was running or it stops because of any error, you'll keep getting update notifications until the update will complete successfully.
Title: Re: GSX Tries to update after it updates....
Post by: WilliamJSS on February 26, 2012, 06:38:46 pm
Ok

I was a little wrong in my wording.

Here is the deal. I have noted what it says. About every 24 hours (Have not officially timed it), but it does seem once a day, no more than once within a full day of playing the game on and off...it will infact pop up with the notification that
1.) It detects that I am already having the update installed.
2.) I have pressed nothing of the like to check for updates...it does this on its own.
3.) I never go into the addons menu anyways, except for setting my PMDG MD-11 to cold and dark.

It has been stating the 20th for the past few times now, and as stated above, it does in fact say that it is already installed, but I have not clicked anything to check for updates.
Title: Re: GSX Tries to update after it updates....
Post by: virtuali on February 26, 2012, 06:48:46 pm
It has been stating the 20th for the past few times now, and as stated above, it does in fact say that it is already installed, but I have not clicked anything to check for updates.

Ok, thank you, now I have a much clear picture of what's happening.

It seems that every 24 hours, which is the standard time between checks, you are getting a notification of an update, stating you already have it so, it's basically a useless notification that should't be displayed.
Title: Re: GSX Tries to update after it updates....
Post by: WilliamJSS on February 26, 2012, 08:28:45 pm
Correct,

Sorry about not stating it correctly in the beginning.
But yes, not that it is a huge problem, but annoying none the less.
Title: Re: GSX Tries to update after it updates....
Post by: jvile on February 27, 2012, 04:36:46 am

Umberto

I use the default B737-800 and airports that are enhanced with ADE9x. My problem appears to be a corrupt airplane. As per the GSX Manual (page 13) I was not getting all the support ground equipment. After identifying that my startup default plane was corrupt and copying a new one off my backup disk I now have a smooth running GSX.

I have run GSX at many airports now and it works as per the Documents.

Thank you for your time and support and once again a great product.   

jim
Title: Re: GSX Tries to update after it updates....
Post by: spidierox on February 27, 2012, 08:49:38 am
Ok

I was a little wrong in my wording.

Here is the deal. I have noted what it says. About every 24 hours (Have not officially timed it), but it does seem once a day, no more than once within a full day of playing the game on and off...it will infact pop up with the notification that
1.) It detects that I am already having the update installed.
2.) I have pressed nothing of the like to check for updates...it does this on its own.
3.) I never go into the addons menu anyways, except for setting my PMDG MD-11 to cold and dark.

It has been stating the 20th for the past few times now, and as stated above, it does in fact say that it is already installed, but I have not clicked anything to check for updates.

FYI : This is the same situation for me.
Title: Re: GSX Tries to update after it updates....
Post by: ganesh on February 27, 2012, 07:30:29 pm
[liveupdate]
major_version_installed = "39baa6a7-7-4b8a1739172c0"
live_version_ignore = "30001821-6f3b2-4b96c913ad0c0"
live_version_installed = 2
last_check = 1330021760.44
major_version_ignore = "39baa6a7-7-4b8a1739172c0"

This is really strange and quite insightful. As you can see, the key "live_version_installed" has the value "2" instead of a much longer GUID similar to the value of "live_version_ignore". I have to check why this is happening.

Anyway, I can confirm that deleting the whole [liveupdate] section from CouatlAddons.ini will do no harm and should fix the problem. In the next update I will make sure this abnormal situation doesn't happen again. I apologize for the inconvenience.