FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: valpilote on February 16, 2012, 08:21:58 pm

Title: Registration key on two computers
Post by: valpilote on February 16, 2012, 08:21:58 pm: Hello to everybody.
I wonder if you could put GSX spans more than one computer with the same registration key buy (I have two personal computer using FSX with me to play in multiplayer).

Thank you
Title: Re: Registration key on two computers
Post by: virtuali on February 16, 2012, 09:50:49 pm: Yes, of course, you have 6 activations per order.
Title: Re: Registration key on two computers
Post by: valpilote on February 16, 2012, 09:59:10 pm: thank you
Another small issue:
When reinstale GSX on the same computer there is no need to put the registration key, it does not use it?
Title: Re: Registration key on two computers
Post by: virtuali on February 16, 2012, 10:23:55 pm: You need to reactivate again only if you change major hardware components (cpu, mainboard, etc) or format your hard disk.
Title: Re: Registration key on two computers
Post by: valpilote on February 16, 2012, 10:28:00 pm: Thanks you
Title: Re: Registration key on two computers
Post by: valpilote on February 16, 2012, 10:44:22 pm: How to see how many we have registration key to use.
Title: Re: Registration key on two computers
Post by: virtuali on February 16, 2012, 10:51:03 pm: You can't. If you get a "too many activations" message, you will contact us and we'll reactivate you. You said you have two computers, aren't 6 activations enough for you ?
Title: Re: Registration key on two computers
Post by: valpilote on February 16, 2012, 11:11:02 pm: If this is sufficient, there are enough.
Do you have a French service.
Title: Re: Registration key on two computers
Post by: virtuali on February 16, 2012, 11:15:42 pm: Quote from: valpilote on February 16, 2012, 11:11:02 pm
Do you have a French service.

No, sorry.
Title: Re: Registration key on two computers
Post by: valpilote on February 16, 2012, 11:16:58 pm: I'm French and I have trouble speaking English.
Thank you.
Title: Re: Registration key on two computers
Post by: virtuali on February 16, 2012, 11:18:57 pm: Quote from: valpilote on February 16, 2012, 11:16:58 pm
I'm French and I have trouble speaking English.

I'm Italian and I can understand you just fine now, you seem to have improved...
Title: Re: Registration key on two computers
Post by: Scottn92 on February 16, 2012, 11:39:45 pm: If I deactivate the product key before I format my system will I still have 6 activations or will it drop down to 5 once I have reinstalled? Thanks
Title: Re: Registration key on two computers
Post by: virtuali on February 16, 2012, 11:45:08 pm: The point to deactivate is to recover 1 activation so, if you deactivate before uninstalling, *after* reinstalling you will have 5 activations left because:

- When you purchase the product and activate it, you will use 1 of your 6 activations, so you will have 5 activations left.

- If you deactivate before reformatting/changing PC, you will recover 1 activation, so you will now have 6 activations.

- If you reinstall on a new system or after a reformat, you will use 1 activation, so you will have 5 activations left, just like after purchasing.
Title: Re: Registration key on two computers
Post by: Scottn92 on February 16, 2012, 11:55:16 pm: okay thank you for the quick reply. Fantastic customer service thanks again!
Title: Re: Registration key on two computers
Post by: valpilote on February 17, 2012, 10:32:50 am: that means before the change of a master piece of the computer must disable GSX.
Title: Re: Registration key on two computers
Post by: virtuali on February 17, 2012, 12:59:03 pm: Quote from: valpilote on February 17, 2012, 10:32:50 am
that means before the change of a master piece of the computer must disable GSX.

That's exactly what the Deactivate feature is meant for.