FSDreamTeam forum

General Category => General Discussion => Topic started by: rhodges on January 10, 2011, 01:57:49 pm

Title: I screwed up in my purchase:
Post by: rhodges on January 10, 2011, 01:57:49 pm

This morning I thought I was purchasing Dallas Fort Worth, Honolulu International, and Hilo-Lihue. When I started to activate each airport with my serial numbers, I discovered that I had purchased Fort Lauderdale rather than Dallas Fort Worth. I already have Fort Lauderdale makeing this two purchases for the same airport.

Is there any way this could be corrected from your end without a hassle?

My current order number for the purchase in question is: *****

My order number for my previous purchase of Fort Lauderdale is *****

Your help sure would be appreciated.
RTH

Title: Re: I screwed up in my purchase:
Post by: virtuali on January 10, 2011, 02:02:38 pm

Such issues should always be dealt with email, since it's not very smart putting your order numbers on a public forum, someone might use them together with your email to steal your serial number. I've edited them.

Send an email to the support address indicated on the "Contact Us" page, we'll refund your double purchase for KFLL, so you can purchase KDFW