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Products Support => GSX Support MSFS => Topic started by: yuricampos on November 23, 2025, 01:05:37 am

Title: Passengers missing after enter aircraft
Post by: yuricampos on November 23, 2025, 01:05:37 am
Hello. The passengers are missing after they entered aircraft. The problem started to happen after the last update 3.7.2. What should i do in order to solve this issue? The ground workers and equipaments seems to be working properly but the passengers isn't. (PMDG 737-800 first class config). It's worth to mention that option "passengers seated" is enable to the model (738)
Title: Re: Passengers missing after enter aircraft
Post by: pete_auau on November 23, 2025, 01:51:47 am
Hello. The passengers are missing after they entered aircraft. The problem started to happen after the last update 3.7.2. What should i do in order to solve this issue? The ground workers and equipaments seems to be working properly but the passengers isn't. (PMDG 737-800 first class config). It's worth to mention that option "passengers seated" is enable to the model (738)

https://www.fsdreamteam.com/forum/index.php/topic,33982.0.html

same issues most likely due to the chime  switch since my pmdg 777 have no issues
Title: Re: Passengers missing after enter aircraft
Post by: yuricampos on November 23, 2025, 02:19:32 am
yep but even when CHIME is off the pax still disappearing right after they walk through front galley. I also tried to check the installation, reinstall and nothing seems to work. This started to happen after 3.7.2 update (3.7.1 was working properly).
Title: Re: Passengers missing after enter aircraft
Post by: Seralia on November 26, 2025, 07:05:22 pm
i have the exat same issue :(

They enter the Galley and dissapear when thy walking into the Cabin. I checked the texture.cfg inside the Livery and all the GSX entries are still there for the seated passengers. There is noch Change even the Chime is On or Off. I fly the PMDG 737-700 and 737-900. I will attach a Log maybe it will help.

Greetings :)
Title: Re: Passengers missing after enter aircraft
Post by: Seralia on November 26, 2025, 09:23:41 pm
Okay good News,

The Update 3.7.3 fixed the Problem,

Greetings