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Products Support => GSX Support MSFS => Topic started by: SenseiMatty on August 25, 2025, 07:22:26 am

Title: GSX is OFF at landing (couatl crashed) and pax boarding/unboarding doesn't start
Post by: SenseiMatty on August 25, 2025, 07:22:26 am

Hello,
I have few issues. The first one appeared since last update only. The following ones are recurrent with every version instead.

Probem 1: since last update I find GSX off when I land. It seems that couatl crashed at some point during flight because when I move my mouse on the icon on the taskbar to restart it, the icon disappears and I have to relaunch it from my desktop shortcut.

Problem 2: I play in VR so I'm not sure if this is applicable to VR only. When I select boarding, the services are loaded but I need to reopen GSX window and select boarding twice to initiate the passengers and have the weight automatically inserted (B737 PMDG).

Problem 3: Same for unboarding. The first time I select unboarding the stairt/jetway connects and the carglo unloading starts, but to have the passengers unboarding I need to reopen the GSX windows again.

Title: Re: GSX is OFF at landing (couatl crashed) and pax boarding/unboarding doesn't start
Post by: virtuali on August 27, 2025, 11:50:20 am

If the couatl engine would crash in flight, the auto-restarter will restart it. Check if it did that, by looking the auto-restarter log here:

%APPDATA%\Virtuali\Couatl64_boot.log