FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: schiphol104 on August 17, 2025, 04:06:32 pm

Title: Last weeks GSX fails to work properly
Post by: schiphol104 on August 17, 2025, 04:06:32 pm

Dear Umberto,
Starting with: I love GSX. But last weeks I have difficulties, like many others with pink scenery, missing passengers, missing parts of jetways, GSX refusing to load properly. Of course I checked Product report and saw your instructions which I followed. Also that you have to delete %APDATA% etc. If you have it. I have been looking for that file, but cannot find it. However after following all your instructions several things work better but still pink in view, sometimes no passengers  and incomplete jetways. That gives me the feeling that the file which should be deleted is still hiding somewhere.
Can you please indicate where I have to find that file. My FS2020 exe is type from store and on the default path. Hope you can help me and get GSX in good shape again
Thanks and best regards,
Eef Klaassen, Netherlands

Title: Re: Last weeks GSX fails to work properly
Post by: virtuali on August 20, 2025, 12:14:29 pm

I'm not sure what files that are supposed to be removed you are referring to, if you are missing part of objects, it won't be fixed by removing anything %APPDATA%, which stores your preference and your airport and airplane profiles.

First, run a CHECK in the installer, to be sure every file is installed and is updated.