FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: raywperez on August 11, 2025, 06:57:12 pm
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Hi Everyone!!
I’ve been using GSX for a while and I love it. I come here after spend all the weekend trying to fix it for me. (No passengers seated after boarding or disappearing in the PMDG B777-200ER). MSFS2020. As well I tried the same PMDG but in this case the B777-300ER instead here it worked perfectly. I uninstalled GSX , unchecked and checked back the check mark in the settings, uninstalled the plane and did not works either. I really don’t find what else I can do. I was hoping With today’s update It get fixed and did not. I feel very disappointed and frustrated. Please!! if possible anyone know something about it? Or can help me to understand what is happening. MSFS2020.
Thanks!!
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GSX Manual, page 98, explains all possible reasons and all know solutions why passengers disappear and/or have missing texture.
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I’ve read this many times on this days. There in “GSX Manual page 98 is all about it“ I read, checked it and did not works for me. I used to have the cockpit door open during the boarding, my Object LOD is at 200, more than pink textures I do not have nothing inside my plane, and PMDG liveries as I know is an ufficial one.
Thanks!! Virtuali, Umberto.
As a customer I will continue searching my issue in order to solve my problem.
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Any updates on this? Seated passengers work for me on other 777 versions but not the -200ER? Page 98 does not help me either. Thanks.
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I confirm that GSX seated PAX DOES NOT WORK on the 200ER. I also checked the texture cfg for my 200ER variants and it is missing the gsx seated passengers lines. I have been able to work around this by copying seated passengers' files from my 200LR repaints but this should not be needed.
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PMDG 777-200LR shows the passengers seated PINK! Will see with my other plane models soon.
Patricio Valdes
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Following the above comment that the LR scenery config. files work for the ER variant (with top three lines changed to the ER), I wonder if the LR or actual ER scenery config. files (core aircraft/individual airlines) could be made available for manual download/install. This hopefully would solve the non-seated passenger issue.
Best regards,
Peter M
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What file could I try to edit accordingly to this topic thread comments?
Patricio Valdes
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Following the above comment that the LR scenery config. files work for the ER variant (with top three lines changed to the ER), I wonder if the LR or actual ER scenery config. files (core aircraft/individual airlines) could be made available for manual download/install. This hopefully would solve the non-seated passenger issue.
Best regards,
Peter M
No insult to Umberto, but I know that GSX has had trouble with aircraft with similar names. For example, the PMDG 737-900ER seated passengers work just fine, but not on the 900 (non-ER). The Leonardo Maddog MD-80 package, which contains the MD-82/88/83, also doesn't work properly. I wonder if the 777-200LR and 200ER have the same conflict.
I can confirm that adding the airline you want's ICAO code to the cfg of the 200LR generates the necessary files you can copy to the 200ER. However, that is a terrible workaround as not everyone owns both and neither should they.
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Another tries with PMDG 777-200LR and Stewardess now changed their uniform like Pink Panter. Pax issues have been for a very long time never resolved.
Please, ACTION !!! Stewardess not in the correct location watching passengers. Too much!
Patricio Valdes
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In regard to the question from Patricio, the file is titled 'texture.PMDG'. This file is in Simobjects/engine type folder of the base aircraft i.e. pmdg-aircraft-77er and in the Airplanes/Airline texture folder in 77er-liveries. In the latter case it also includes data to generate the appropriate crew airline uniforms.
Best regards,
Peter M
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In regard to the question from Patricio, the file is titled 'texture.PMDG'. This file is in Simobjects/engine type folder of the base aircraft i.e. pmdg-aircraft-77er and in the Airplanes/Airline texture folder in 77er-liveries. In the latter case it also includes data to generate the appropriate crew airline uniforms.
Best regards,
Peter M
Please, can you elaborate further on what contents can be added or edited to the plane having GSX pax issues?
Patricio Valdes
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Regarding Patricio's question. The ER files currently only contain three lines, whereas they should contain 100+, with crew uniform data (aircraft section) depending on the airline. Unless we have the LR aircraft on our computer we have no idea what specific lines are needed to get the ER seated passengers working, so stumped. We need the problem fixed, or have access to download the files, otherwise there appears to be no solution.
Best regards,
Peter M
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I can also confirm that passengers do not seem to be working for the PMDG 777-200ER. Yes I have read the manual. Every time I do a livery install I open it up, uncheck the 200ER and recheck it.
But like Peter M has said, the texture.cfg isn't edited by the GSX Installer Config menu at all. NONE of the liveries for my PMDG 777-200ER have an edited texture.cfg. It is as if the installer isn't even detecting that the liveries exist. Not only does it not edit the texture.cfg, but it also does not edit the files in the model folder. As in, GSX doesn't copy (for RR specifically) the PMDG772ER_RR_EX.xml to the model folder of the livery and add all the flag files such as model.gsx, xml_copied_by_gsx, xml_modified_by_gsx, obviously because it isn't doing that.
I just installed a 777-200ER livery and MANUALLY made the edits to both the texture.cfg and the model.cfg (including airline specific crew textures) and will let you guys know if it works.
Honestly its a bit frustrating there are so many of us obviously having the same issue and the only response we get is "read the manual" like we haven't done everything correctly. I wish they would take this seriously.
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I can also confirm that passengers do not seem to be working for the PMDG 777-200ER. Yes I have read the manual. Every time I do a livery install I open it up, uncheck the 200ER and recheck it.
But like Peter M has said, the texture.cfg isn't edited by the GSX Installer Config menu at all. NONE of the liveries for my PMDG 777-200ER have an edited texture.cfg. It is as if the installer isn't even detecting that the liveries exist. Not only does it not edit the texture.cfg, but it also does not edit the files in the model folder. As in, GSX doesn't copy (for RR specifically) the PMDG772ER_RR_EX.xml to the model folder of the livery and add all the flag files such as model.gsx, xml_copied_by_gsx, xml_modified_by_gsx, obviously because it isn't doing that.
I just installed a 777-200ER livery and MANUALLY made the edits to both the texture.cfg and the model.cfg (including airline specific crew textures) and will let you guys know if it works.
Honestly its a bit frustrating there are so many of us obviously having the same issue and the only response we get is "read the manual" like we haven't done everything correctly. I wish they would take this seriously.
Well after manually installing the passengers, I was able to get them to show up during boarding/deboarding and no pink textures at all. The crew are wearing the correct uniforms and everything but I wasn't able to get them to be seated and show up so I can't really report if it worked or not. Especially since I know they tend to work when walking but turn pink when seated.
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Well after manually installing the passengers, I was able to get them to show up during boarding/deboarding and no pink textures at all. The crew are wearing the correct uniforms and everything but I wasn't able to get them to be seated and show up so I can't really report if it worked or not. Especially since I know they tend to work when walking but turn pink when seated.
Hey mate, can you detail the procedure to get my GSX PAX visible seated well?
Patricio Valdes
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Oops!!! I can't believe it! Still PAX pink or missing textures since long time ago, days, months, years.
I dream to have a permanent fix.
Patricio Valdes
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Well after manually installing the passengers, I was able to get them to show up during boarding/deboarding and no pink textures at all. The crew are wearing the correct uniforms and everything but I wasn't able to get them to be seated and show up so I can't really report if it worked or not. Especially since I know they tend to work when walking but turn pink when seated.
Hey mate, can you detail the procedure to get my GSX PAX visible seated well?
Patricio Valdes
“I wasn’t able to get them to be seated and show up”
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I can't believe it! Still PAX pink or missing textures since long time ago, days, months, years.
Are you now referring to JUST Seated passengers in the PMDG 777, which is the subject of this thread, or missing textures in general ? And to be even more clear: missing textures for Seated passengers in general in all airplanes, or missing textures in general ?
Those are 3 completely different issues so, if your comment is NOT the 1st case (the only one related to this thread), open a new thread, with a proper title, and we'll proceed from there.
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I am facing about the PAX seated as pink color with the 777 yes and I assume is due to missing textures from somewhere. What I understand is when is pink color usually is due to a missing textures.
But also, I think is something related with PMDG not accepting GSX PAX, not sure. I asked to PMDG forum, and I have been told is GSX task to fix it. But, again I see pink then a texture is missing. Am I right?
Thanks Umberto to point out my comments and I hope you can give me lights to understand better.
Patricio Valdes
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I am facing about the PAX seated as pink color with the 777 yes and I assume is due to missing textures from somewhere. What I understand is when is pink color usually is due to a missing textures.
That's not very clear. Do you have:
1) pink passengers that walks to the airplane AND pink passengers after the sit
OR
2) pink passengers ONLY after the sit ?
Case #1 is clearly a GSX installation problem (partial installation, corrupted/missing files), while case #2 is something related to the Seated passengers installation only, related to the airplane or the livery, and all known reasons and solutions are explained in the manual page 98, with the most common case, using a 3rd party livery in a folder not named following the airplane standard.
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Umberto, yes, it is the 2) pink passengers ONLY after the sit. But the Manual page 98 won't help me at the end. Then, I think it is something I will need to check on the livery and maybe some instructions are missed. I will do more research on that in the Community folder. So, clearly is not a GSX or PMDG issue, it has to be from the livery. Thanks so much!
Patricio Valdes