FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: MDFMike on July 25, 2025, 06:55:24 am
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Just updated GSX to 3.60 in MSFS 2024 - Passengers are disappearing as they arrive at their seats.
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I had this problem already BEFORE 3.6.0.
I first noticed ist last Sunday.
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Have a look at this post "No passengers PMDG 737BBJ" maybe the same issue.
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With version 3.6.0, the option can be enabled in the FSDT installer/config. In my case, they take their seats and remain there until deboarding. Unfortunately, no one thought about the crew. The flight attendants are no longer on the plane during the flight. In MSFS2020, they stayed in the galley.
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I can't even update. Starts on "ENRB loading" then stops with version 3.59 still showing..
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With version 3.6.0, the option can be enabled in the FSDT installer/config. In my case, they take their seats and remain there until deboarding. Unfortunately, no one thought about the crew. The flight attendants are no longer on the plane during the flight. In MSFS2020, they stayed in the galley.
The options are enabled in GSX Config for both PMDG 777-300 and 777-200 under MSFS 2024. I even disabled and re-enabled and restarted GSX/ MSFS 2024 to no avail.
During boarding, the passengers walk down the aisles, begin to sit in their respective seats, and then immediately disappear.
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With version 3.6.0, the option can be enabled in the FSDT installer/config. In my case, they take their seats and remain there until deboarding. Unfortunately, no one thought about the crew. The flight attendants are no longer on the plane during the flight. In MSFS2020, they stayed in the galley.
The options are enabled in GSX Config for both PMDG 777-300 and 777-200 under MSFS 2024. I even disabled and re-enabled and restarted GSX/ MSFS 2024 to no avail.
During boarding, the passengers walk down the aisles, begin to sit in their respective seats, and then immediately disappear.
Exact same thing here, I unchecked and rechecked the seated passengers and restarted MSFS and still not working. I also tried a few different liveries
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This is now working in GSX PRO 3.6.1. After installing GSX 3.6.1, and entering GSX Config under the MSFS 2024 store, a separate MSFS 2024 designation check box appeared in parentheses (2024) for the PMDG B777-300 and 200. Checking these additional options seems to have resolved the issue in MSFS 2024.
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The problem has been fixed in GSX Pro version 3.6.1 B777-300, but it is still unresolved on the A350. The ifly 737 max8 is working fine.
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I am still having the problem "seated passengers disappear" on my Fenix A320 in MSFS2020. GXS 3.6.6 and newest updates for fenix.
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In MSFS 2020:
- All known reasons and all known possible solutions of passengers disappearing when they seat, are covered at Page 98 of the manual
In MSFS 2024:
- MSFS 2024 native airplanes are handled in a completely different (way simpler and reliable) way, but if you don't have the SU3 Beta, there are LOD bugs in SU2 that will make you *think* passengers disappeared, but they are just made invisible because of LOD loading bugs.
About the Fenix, specifically: if you start the Fenix installer and see there's a "micro-update", DO NOT UPDATE, it's not a real update, it's the Fenix installer that suggests there's an update every time a single file in the airplane changes. GSX must patch some files ( the model exterior .xml in MSFS 2020 or the attached_objects.cfg in 2024 ) to enable Seated Passengers, so this is detected as a fake "micro-update" but the Fenix installer so, if you perform the update, the Fenix installare will restore the file as it was before GSX patched it for Seated Passengers, so you'll lose Seated Passengers again. So, if you do one of these micro updates, you must enter AGAIN the FSDT Installer and re-enable Seated Passengers on the Fenix.
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:'( bonjour depuis quelques temps je n'avais plus de passagers qui embarquait ou débarquait j'ai effectué la mise à jour et cela n'a rien changé j'ai fait une désinstallation et une réinstallation le problème est toujours le même toujours pas de passagers alors pourvez vous me dire comment cela se fait? ( je vole sur 777 et suis sur MFS20) j'aimerais savoir si quelqu'un à rencontré ce problème? j'ai envoyé un ticket au support qui n'on même pas pris la peine de me répondre je trouve cela incorrecte alors que j'ai acheté le produit.
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:'( bonjour depuis quelques temps je n'avais plus de passagers qui embarquait ou débarquait j'ai effectué la mise à jour et cela n'a rien changé j'ai fait une désinstallation et une réinstallation le problème est toujours le même toujours pas de passagers alors pourvez vous me dire comment cela se fait? ( je vole sur 777 et suis sur MFS20) j'aimerais savoir si quelqu'un à rencontré ce problème? j'ai envoyé un ticket au support qui n'on même pas pris la peine de me répondre je trouve cela incorrecte alors que j'ai acheté le produit.