FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: Stevey63 on July 07, 2025, 12:46:21 pm

Title: Boarding via Stairs problem
Post by: Stevey63 on July 07, 2025, 12:46:21 pm

Hi guys, when l position the stairs and then request boarding, l receive the menu for boarding. I select ‘Both’ which is almost immediately followed by GSX disappearing - by that l mean stairs and all associated ground vehicles. The aircraft doors remain open.
On a number of occasions l have run the update prior to running 2020 but it makes no difference. The pushback function works as expected.
Any ideas/suggestions appreciated.

Cheers Steve

Title: Re: Boarding via Stairs problem
Post by: virtuali on July 07, 2025, 01:58:25 pm

You probably got an error, so you should enable logging, take the log file after the problem happens and post it here, ZIPPED and Attached to a message.

Title: Re: Boarding via Stairs problem
Post by: Stevey63 on July 08, 2025, 08:39:17 am

Thank you for the quick response. Will do 👍