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Products Support => GSX Support MSFS => Topic started by: stefanhoks on June 08, 2025, 05:26:25 pm

Title: Couatl crash when requesting water of lavatory service
Post by: stefanhoks on June 08, 2025, 05:26:25 pm

When I request a water or lavatory service for my custom made Longitude profile, Couatl crashes. I attached both crash reports. Did I do something wrong in setting up the custom airplane profile, or is this a GSX-bug?

Thanks in advance.

Title: Re: Couatl crash when requesting water of lavatory service
Post by: virtuali on June 12, 2025, 05:15:45 pm

Are the lavatory/water points at least 1.80/1.90 mt from ground  (water is higher because the crew is a man who is taller than the woman manning the lavatory) ? If not, you can't use the service.

We should probably prevent the crash and issue a cleaner error message.