FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: alexismouny on June 05, 2025, 11:00:56 pm
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Hi there,
I've a problem when I try to activate GSX for my flight. (B77F at EDDF)
This is the first time I've this problem, all were good with A320 Fenix or 737 PMDG.
I've updated the last version of GSX but same problem.
Here the log :
couatl v5.0 (build 5791)
panic log started on Thu Jun 5 22:57:56 2025
problem raised by addon <unknown>
Traceback (most recent call last):
File ".\GSX\parkingServices\__init__.py", line 26, in willMaterialize
File ".\GSX\parkingServices\safedock3.py", line 145, in materialize
File ".\GSX\parkingServices\basic.py", line 142, in materialize
File ".\GSX\airportCustomization.py", line 641, in computePositionsForAircraft
File ".\GSX\airportCustomization.py", line 615, in computeStopOffsetForAircraft
File "<string>", line 3164, in customOffsetF215
Boost.Python.ArgumentError: Python argument types in
Distance.fromMeters(NoneType)
did not match C++ signature:
fromMeters(double)
{'User Pos': (50.040570185793925, 8.547697557407782, 108.073 m, 4.0999 m, 69.18025948466638, 0.014548287447342084, 0.013962633907794952, -0.003001336745186573, 4.078833590698243, 1.0), 'Airport': 'EDDF', 'Requested parking services to': 'LH Cargo Ramp (F211-F225) | Stand F215'}
creating SimBrief object
Can you help me ?
Thanks
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Edit - RESOLVED !
Resolved with supression of Virtuali folder in %APPDATA%, reinstall and all is good.
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It was caused by a Python profile that is likely used some instructions that are only compatible with Python 2 and not Python 3, if you posted a the complete log instead of just quoting part of it, it would have shown the name of the profile, which might have been useful to notify its creator about it.
Do you recall which profile you used ?