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Products Support => GSX Support FSX/P3D => Topic started by: Faz on April 26, 2025, 03:34:35 pm

Title: GSX disappears from Addon tab within 10 seconds of loading
Post by: Faz on April 26, 2025, 03:34:35 pm

Hi there,

Currently using P3D v5.4.

Upon booting P3D, couatl appears in the "hidden icons" of windows.
Upon loading into a flight, GSX appears in the top Addons tab.
Within 10 seconds, it disappears, and couatl closes and disappears from the hidden icons.
No error log is produced in %AppData%\Virtuali.
Forcing a log using logFile=couatl.log, I see the following (attached to this post).

Best regards,
Faz

Title: Re: GSX disappears from Addon tab within 10 seconds of loading
Post by: Faz on April 29, 2025, 11:47:39 pm

Full reinstall of both GSX itself and Prepar3D. Still same issue. I'm so confused  :'(.
There is no apparent crash, which is why there's no log unless forced. From what I can tell, it appears to start fine. What's causing couatl to close without prompt?

Title: Re: GSX disappears from Addon tab within 10 seconds of loading
Post by: virtuali on May 09, 2025, 11:34:57 pm

From your log, it seems it started an airport cache rebuild (normal after any update), but never completed, suggesting a problem like a corrupted file in your installed sceneries.

Title: Re: GSX disappears from Addon tab within 10 seconds of loading
Post by: Ray Proudfoot on May 10, 2025, 11:48:28 pm

Quote from: virtuali on May 09, 2025, 11:34:57 pm

From your log, it seems it started an airport cache rebuild (normal after any update), but never completed, suggesting a problem like a corrupted file in your installed sceneries.

I had exactly the same problem a couple of months ago. I initially suspected GSX but the problem was down to an external BGL supplied by Herve Sors. A very rare corrupt file. Herve corrected it and after that Couatl built the indexes correctly.

So the OP should check any new BGLs recently installed.

Title: Re: GSX disappears from Addon tab within 10 seconds of loading
Post by: Faz on May 11, 2025, 03:21:25 pm

Thanks for your input Ray and Virtuali,

This is very interesting, I disabled all sceneries in the Scenery Library menu except for those which simply cannot be disabled (greyed out). It's important to note that this is a fresh P3D install, and I also made sure to manually delete any "leftover" files in Documents, Program Files, ProgramData, and %APPDATA% before reinstalling. So there should be no addon scenery present.

Interestingly, this leaves only two airports in the P3D world: NZCI (Chatham Island, New Zealand) and NTAM (Rimatara, French Polynesia).

Upon load, I saw a message that the airport cache was regenerated in 4 seconds. Then GSX & Couatl close without prompt again. On further loads I see a message that the airport cache was successfully loaded, then the same issue. In this case, the issue must be aside from the airport cache generation. Really odd.