FSDreamTeam forum

General Category => General Discussion => Topic started by: louiseuk on April 22, 2025, 08:43:46 pm

Title: Is this the right place for support?
Post by: louiseuk on April 22, 2025, 08:43:46 pm
Just checking this is the place for support, as I opened a post that seems to have gone and my original question hasn't been acknowledged.

Thanks

Louise
Title: Re: Is this the right place for support?
Post by: virtuali on April 24, 2025, 04:26:14 pm
Can you post a link to your question ?
Title: Re: Is this the right place for support?
Post by: louiseuk on April 26, 2025, 02:06:56 pm
Thanks - it was posted in the LFEQ forum.

https://www.fsdreamteam.com/forum/index.php/topic,33081.0.html (https://www.fsdreamteam.com/forum/index.php/topic,33081.0.html)
Title: Re: Is this the right place for support?
Post by: louiseuk on May 01, 2025, 08:29:56 pm
Sorry to keep chasing, but can someone help with this issue?

https://www.fsdreamteam.com/forum/index.php/topic,33081.0.html
Title: Re: Is this the right place for support?
Post by: virtuali on May 06, 2025, 01:38:28 pm
We'll reply as soon as we can.
Title: Re: Is this the right place for support?
Post by: louiseuk on May 17, 2025, 12:27:05 pm
Hello - I raised this almost a month ago and I'm still waiting on any sort of response other than "we'll get back to you".
Could you please let me know what I need to do to help you fix this for me?

Louise.
Title: Re: Is this the right place for support?
Post by: virtuali on May 22, 2025, 06:42:02 pm
I'm sorry, but we still haven't had any time to look into that issue, because we are releasing a major update to GSX. As I've said, we'll reply as soon as possible.
Title: Re: Is this the right place for support?
Post by: louiseuk on June 13, 2025, 06:16:28 pm
Have you been able to solve this yet?
Title: Re: Is this the right place for support?
Post by: louiseuk on July 02, 2025, 08:56:54 pm
Does anyone from support still monitor these forum posts?
Title: Re: Is this the right place for support?
Post by: virtuali on July 04, 2025, 05:32:56 pm
I'm sorry, but we still haven't had any time to look into that issue, because we are releasing a major update to GSX. As I've said, we'll reply as soon as possible.
Title: Re: Is this the right place for support?
Post by: louiseuk on July 21, 2025, 09:40:52 pm
This is still broken - in 2024 too, and on a new Windows installation.

Really would like this issue resolved - it's been open since April. I appreciate you are busy, but I would also like to use the scenery I have paid for.

Thanks,

Louise.