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Products Support => GSX Support MSFS => Topic started by: Ray1685 on April 20, 2025, 04:45:47 pm

Title: Pushback completely wrong
Post by: Ray1685 on April 20, 2025, 04:45:47 pm
I'm increasingly having the problem that GSX Pro is doing the pushback completely wrong. Instead of pushing backward, the tug pulls me forward into the airport buildings, from which I can't get back out. Is there a way to completely disable pushback in GSX and just use the other functions?
Title: Re: Pushback completely wrong
Post by: virtuali on April 20, 2025, 05:36:50 pm
GSX surely doesn't do that, and you are the only one reporting it. Are you sure it was GSX pushing and not, for example, something else, perhaps triggered by some key press ?
Title: Re: Pushback completely wrong
Post by: Ray1685 on April 20, 2025, 06:12:41 pm
Turning on the beacon lights activates GSX pushback. The tug approaches, and I receive the usual pin notifications. I specify the direction in the menu—back, left, or right. However, the tug doesn't move back, but forward toward the buildings, and I have to quickly abort the pushback.
Title: Re: Pushback completely wrong
Post by: virtuali on April 20, 2025, 07:01:50 pm
So you are using the Fenix, you didn't said that. In that case no, it surely doesn't happen here ( the Fenix is the most tested airplane ), so please provide precise, exact reproduction steps, because the Fenix is not only the most tested airplane by us, but it's the most widely used airplane in GSX, and nobody else is reporting this.

Reproduction steps means every detail about the situation, the airport used, the gate used, the airport profile in use (if one is used).

As an example, if you are using the wrong profile for an airport (or the scenery has been updated in the meantime), it might include custom pushback routes which are not valid for the scenery you are using now.
Title: Re: Pushback completely wrong
Post by: MaximumN2 on April 20, 2025, 08:46:53 pm
GSX surely doesn't do that, and you are the only one reporting it. Are you sure it was GSX pushing and not, for example, something else, perhaps triggered by some key press ?

He's not alone, GSX has been doing this for weeks. I’ve had the same issue with the A350, A320, and A300 at different airports, all with updated profiles.

Exactly like here

https://youtu.be/UpQM3mFC_ZU?si=OEAQ3k5g9FAc9nYT (https://youtu.be/UpQM3mFC_ZU?si=OEAQ3k5g9FAc9nYT)
Title: Re: Pushback completely wrong
Post by: lchannell on May 30, 2025, 05:07:26 pm
Also having the exact same issue at EGGW luton
Title: Re: Pushback completely wrong
Post by: virtuali on May 30, 2025, 08:48:31 pm
Also having the exact same issue at EGGW luton

Which airplane, which airport exactly, which GSX profile, which direction ? Are you using other add-ons like FS Realistic for example ?
Title: Re: Pushback completely wrong
Post by: PatrikSaray on June 03, 2025, 04:36:01 pm
I am having the same issue at LZIB with PMDG 737-800. All updated, so yeah, there's something really wrong with GSX lately.
Title: Re: Pushback completely wrong
Post by: virtuali on June 03, 2025, 04:37:24 pm
I am having the same issue at LZIB with PMDG 737-800. All updated, so yeah, there's something really wrong with GSX lately.

I made some questions to the previous poster. Which airplane, which airport exactly, which GSX profile, which direction ? Are you using other add-ons like FS Realistic for example ?