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Products Support => GSX Support MSFS => Topic started by: billywong on March 23, 2025, 10:10:42 am

Title: GSX can't work,Keep showing Searching add-on packages
Post by: billywong on March 23, 2025, 10:10:42 am
I've uninstalled and re installed gsx pro, but the problem still exits,
Title: Re: GSX can't work,Keep showing Searching add-on packages
Post by: virtuali on March 23, 2025, 10:53:26 am
Page 97 of the manual covers all the possible reasons and all the known solutions for this.
Title: Re: GSX can't work,Keep showing Searching add-on packages
Post by: billywong on March 23, 2025, 06:05:43 pm
Page 97 of the manual covers all the possible reasons and all the known solutions for this.
I have tried all the methods in the manual, the current version is 3.3.9, the addon managger folder is also in the antivirus exclusions, I have also tried to reinstall gsx pro, changed the airport and the plane, but the problem still exists, please check my log, thank you
Title: Re: GSX can't work,Keep showing Searching add-on packages
Post by: billywong on March 23, 2025, 07:43:54 pm
Page 97 of the manual covers all the possible reasons and all the known solutions for this.
After I relinked to gsx, the menu bar appeared, but there were no vehicle models, so I searched for related solutions and deleted the C:\ProgramData\Virtuali\Couatl folder, then restarted Couatl, it got stuck at “building gsx world models cache
100%”
Title: Re: GSX can't work,Keep showing Searching add-on packages
Post by: virtuali on March 23, 2025, 09:35:58 pm
Your log shows the sim simply stopped responding to Simconnect calls, which caused even the GSX WASM module to timeout waiting for a connection that didn't came. Check if restarting Windows helps, sometimes when there's too many objects in the sim, Simconnect simply stops until a reboot.
Title: Re: GSX can't work,Keep showing Searching add-on packages
Post by: billywong on March 24, 2025, 08:58:20 am
Your log shows the sim simply stopped responding to Simconnect calls, which caused even the GSX WASM module to timeout waiting for a connection that didn't came. Check if restarting Windows helps, sometimes when there's too many objects in the sim, Simconnect simply stops until a reboot.
I fixed the stuck problem somehow but there is new problem, which is some vehicle and poeple not showing, include pushback vehicle, Catering,feul vehicle,
Title: Re: GSX can't work,Keep showing Searching add-on packages
Post by: virtuali on March 24, 2025, 07:06:14 pm
I fixed the stuck problem somehow but there is new problem, which is some vehicle and poeple not showing, include pushback vehicle, Catering,feul vehicle

It's not a new problem, is probably the same one which caused the menu stuck: too many Simobjects, which not only makes the menu stuck because Simconnect stopped working, but it also prevent the sim to create new ones, so they are invisible.

The GSX manual has a chapter called "Missing Objects" in the Troubleshooting section, have a look at it, no use repeating it here.