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Products Support => GSX Support MSFS => Topic started by: Stillwater on December 13, 2024, 06:57:09 pm

Title: CYWZ (from marketplace) not activated, GSX not working
Post by: Stillwater on December 13, 2024, 06:57:09 pm: Hello, just like other users before (e. g. @zimmerbz in https://www.fsdreamteam.com/forum/index.php/topic,31110.msg198824.html#msg198824 ) I get an error message at an FSDT airport from GSX: "GSX has been disabled by user settings".
Unfortunately, in the FSDT installer CYVR is not activated, as I have made the mistake to buy it on the marketplace (one week ago, so it should be the current version, hopefully).
How could I get GSX to run at the beautiful Vancouver airport?

Kind regards
Gerold
Title: Re: CYWZ (from marketplace) not activated, GSX not working
Post by: virtuali on December 16, 2024, 06:02:43 pm: Which simulator are you using ?
Title: Re: CYWZ (from marketplace) not activated, GSX not working
Post by: Stillwater on December 03, 2025, 07:01:18 am: I forgot to answer: MSFS 2020.
However I solved the problem by buying the scenery directly via the FSDT system. I can only recommend NOT to by via the marketplace, because this would lack support.
Title: Re: CYWZ (from marketplace) not activated, GSX not working
Post by: virtuali on December 05, 2025, 03:53:32 pm: Quote from: Stillwater on December 03, 2025, 07:01:18 am
because this would lack support.

There's no "lack of support": I replied to your message 3 days later with a question, you came back with an answer one year later, and I while I'll surely check this again (nobody reported it after your post), it might no longer be interesting for you to pursue this, since you already bought it again, but I really would like to point out we are not *intentionally* crippling the Marketplace version of our products: they are supposed to work.