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Products Support => GSX Support FSX/P3D => Topic started by: FCE64 on November 27, 2024, 06:31:54 pm

Title: [SOLVED]Couatl crashing after disabling/enabling GSX
Post by: FCE64 on November 27, 2024, 06:31:54 pm
Hello y'all,

first of all, I'd like to thank Umberto again for the GSX Update after the issues in the past days. However, this time my couatl is crashing whenever I disable or enable GSX. The purpose of enabling and disabling is to prevent my FSX from stuttering during approach on LTFM. For Istanbul I had created a GSX Profile that has nearly 100 gates with jetways and thus it heavily stutters as it was loading all gates when I came to the vicinity of the airport. Stuttering is the last thing I want on final approach so I usually activate it during taxiing to the gate.

I also tried to manually launch couatl in the root directory with admin rights but without success. Couatl is appearing as running in my Task manager but not in FSX.

I have tried enabling and disabling it nearly ten times and my couatl kept crashing so, this is not a one time issue.
Title: Re: Couatl crashing after disabling/enabling GSX
Post by: FCE64 on November 28, 2024, 08:03:56 pm
A greater issue. Couatl is also crashing when I reset my position, try to reload with the airport cache or sometimes when I try to customize my airport profile.
Title: Re: Couatl crashing after disabling/enabling GSX
Post by: virtuali on November 30, 2024, 01:54:05 pm
Please provide your error logs.
Title: Re: Couatl crashing after disabling/enabling GSX
Post by: FCE64 on November 30, 2024, 09:29:35 pm
There are no crash logs Umberto. Couatl is crashing without the error message popping up where I can open the log and restart couatl.

I also need to say that couatl has also started crashing randomly at any time. Perhaps that has anything to do with it. For instance, it has just occoured when I descended into LTFM at around 6,000ft. The previous flight to GMME, couatl crashed when I was taxiing to gate. In these two instances I received crash logs.

This is the situation when I was heading for the gate in Rabat (Outdated AFCAD with actual ones on Navigraph, fail). I opened the map to eliminate a typical PMDG 737 glitch regarding the sound, opening any menu will mute the continouing full power engine sound.


This is the situation when I was descending into Istanbul, somehow happening when I opened the ATC menu.
Title: Re: Couatl crashing after disabling/enabling GSX
Post by: Captain Kevin on November 30, 2024, 10:47:47 pm
If you enable diagnostic logs, you would get a log even without an error. That's what he needs to see.
Title: Re: Couatl crashing after disabling/enabling GSX
Post by: FCE64 on December 01, 2024, 09:20:30 pm
If you enable diagnostic logs, you would get a log even without an error. That's what he needs to see.

Must be this then? Located in AppData/Roaming/Virtuali
Title: Re: Couatl crashing after disabling/enabling GSX
Post by: virtuali on December 01, 2024, 09:30:29 pm
As I suspected, the problem happened when GSX detected the couatl engine quits. The error itself will surely be fixed in the next update but, it's just a possible indication of something that shouldn't normally happen, that is unless you really quit the sim.
Title: Re: Couatl crashing after disabling/enabling GSX
Post by: FCE64 on December 07, 2024, 08:35:26 pm
Thanks for the effort Umberto. It is solved now. Couatl is starting now when disabling/enabling GSX and not crashing when restarting it.