FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: Nimic on June 07, 2024, 05:01:35 pm

Title: Passengers don't seat
Post by: Nimic on June 07, 2024, 05:01:35 pm
Here we go again

Today I installed the latest update, I was so excited for this feature. Tested with my beloved Fenix A320, using the GSX boarding integration an usual. 82 passengers expected

The bus arrives, passengers enter the plane, they go in the corridor, they bench like they are about to seat, but... pouf... they disappear

Once the boarding is complete, the airplane is empty as usual

I tried to launch the installer twice, but nothing....

(https://i.postimg.cc/2yLJM70Y/gsx.jpg) (https://postimages.org/)

(https://i.postimg.cc/R0Kb7LgJ/gsx2.jpg) (https://postimages.org/)





Title: Re: Passengers don't seat
Post by: rencath on June 07, 2024, 05:53:50 pm
The same here :(

Help please !!
Title: Re: Passengers don't seat
Post by: jgoggi on June 07, 2024, 06:04:53 pm
The cockpit door MUST be open.
Title: Re: Passengers don't seat
Post by: rencath on June 07, 2024, 06:05:43 pm
you have to go to the gsx config menu (install) and check the box next to fenix b2
Title: Re: Passengers don't seat
Post by: jcsemedo on June 07, 2024, 06:30:41 pm
That is done....

Keep not showing...
Title: Re: Passengers don't seat
Post by: Nimic on June 07, 2024, 06:32:13 pm
Same,

The Fenix A320 B2 is checked, but still no passengers seated

(https://i.postimg.cc/MKrN2XBp/gsxconfig.jpg) (https://postimages.org/)
Title: Re: Passengers don't seat
Post by: jgoggi on June 07, 2024, 07:28:27 pm
Is the cockpit door OPEN???
Title: Re: Passengers don't seat
Post by: jcsemedo on June 07, 2024, 07:33:29 pm
Same here...
Title: Re: Passengers don't seat
Post by: virtuali on June 07, 2024, 08:05:59 pm
You need to do BOTH:

- Enable passengers

- IF you use a VC View, the cockpit door must be opened. If you use External or Showcase, it's not required.
Title: Re: Passengers don't seat
Post by: jgoggi on June 07, 2024, 08:09:09 pm
People are blind or what? ("Sò de coccio"...) Two times I wrote that the cockpit door must be open...
Title: Re: Passengers don't seat
Post by: steveellis on June 07, 2024, 08:15:00 pm
also make sure cabin visibility is ON in the EFB settings, I found that one
Title: Re: Passengers don't seat
Post by: Shack95 on June 07, 2024, 10:42:05 pm
Weird. In drone view it works. When I switch to cockpit view they board the plane but disappear when they are about to take their seats (cockpit door is open).
Title: Re: Passengers don't seat
Post by: kien569 on June 08, 2024, 05:12:39 am
This I believe is an issue with customized cabin textures, specifically seats. I have tested Delta liveries from JV; one from flightsim.to and one from the Fenix App. The flightsim.to has customized seats with IFE screens, and I get an error for that livery when I check the box in GSX Config. With the livery from the Fenix app, it has normal seats, and I do not have an issue; the pax board and stay with normal textures.
Title: Re: Passengers don't seat
Post by: goalski on June 08, 2024, 05:43:57 am
same problem here. i saw a video where Avgeek said to deselect, close then select it again and it will work, but this didn’t work for me. 1) passengers disappear when they sit down. 2) the cockpit door IS open. 3) i tried the “cabin visibility” option but it did not work. 4) reinstalling does not fix it.

hopefully someone has a way to fix it. this is a pretty cool feature.
Title: Re: Passengers don't seat
Post by: lionwing on June 08, 2024, 07:05:08 am
I have this issue also and being mid-flight can't really start to troubleshoot it.

Of those who have reported the problem are your Fenix and livery installations in the regular Community Folder?  I use Addon Linker with liveries installed in a non-Community folder but linked via Addon Linker?
Title: Re: Passengers don't seat
Post by: Dravman on June 08, 2024, 10:08:08 am
Finally works fine for me !  8) Thank you
Title: Re: Passengers don't seat
Post by: danhenri on June 08, 2024, 11:27:33 am
For me too. Congratulations to the GSX team !
Title: Re: Passengers don't seat
Post by: virtuali on June 08, 2024, 11:37:56 am
The 3.0.2 update should support custom cabins but, we tested it only with the official liveries that have one, if you still have one that doesn't work with 3.02, please provide a link to it.
Title: Re: Passengers don't seat
Post by: senchay on June 08, 2024, 07:00:23 pm
I have that issue too. So far i tiried Atarium Eurowings D-ABZE and with the Brussels Airlines OO-SNB, both from Fenix Livery Manager.

Its as he described, they start sit down animation and disappear. Btw, ive updated today to 3.0.3.  It worked yesterday (3.0.1 i think). I dont have pink textures.

Not sure, im one of the people who in past always had to use offline installer to have a correctly working GSX. Was already afraid to do online online hehe. Will there be one out for this patch?

I feel i have to add this:
Before i tried GSX today ive updated to the last Fenix version (was still on March release when it worked yesterday). And i also updated the liveries.

So everything was on its latest version.
Title: Re: Passengers don't seat
Post by: goalski on June 09, 2024, 03:58:12 am
i still have the issue. not sure if it’s something i’m doing wrong or if i just need to wait for a patch. does anyone have any ideas i can do to try to fix it?
Title: Re: Passengers don't seat
Post by: jcoops on June 09, 2024, 05:09:31 pm
It was working yesterday morning quite well on Fenix.  I have been updating GSX every morning.   Yesterday I was using American airlines.  It filled up on my first flight.   I changed loading to very dense on second flight and only some passengers seated.  This morning, I am using EasyJet.   I tried first with flightsim.to Atarium pack.   Then I tried using the download version of the same plane in the Fenix Livery Manager.   Everyone walks to their seats, they walk into the row and then disappear.  at result, flight is visually empty.  Even the flight attendants disappear after the loading is complete.   In fact, the entire GSX session ended (vehicles disappeared and turning on Beacon did not initiate boarding.   
Title: Re: Passengers don't seat
Post by: jcoops on June 09, 2024, 08:02:08 pm
Update.   I started COUATL64 manually before MSFS and I used the SAS livery from the Livery manager.   Now all are loading and sitting.  Not sure if it was the Easy Jet Livery or COUATL.  I did use the Easy Jet livery from Livery Manager the first time and that didn't work either so it's not always from Flightsim.to that is a problem.   Maybe that author messed the seats? 
Title: Re: Passengers don't seat
Post by: senchay on June 09, 2024, 10:46:01 pm
@jcoops what SAS livery? Just tried that, does nothing for me. I used the one with SAS on the livery OY-KAM and still on 3.0.3.
Starting couatl manually, not sure.... If it wouldnt run then the other stuff wouldnt work as well. The icon is in tray at least.

Ill update now but i doubt it will help.
Title: Re: Passengers don't seat
Post by: senchay on June 09, 2024, 11:41:02 pm
Well, thats interesting.

Ive updated to latest now and seems its working now. Also rechecked that checkbox. So guess it was one of the 2...

But what ive noticed is that the passengers are getting detached from view if i zoom camera out, or if i go full back of the plane.
Title: Re: Passengers don't seat
Post by: schoonhein on June 23, 2024, 10:41:20 am
Hi all,

I have tried all the things above, but still the passengers are not seated. I'm flying the EasyJet wich is in de Livery manager. I hope there is a solution for this?

Kind Regards,
Ralph
Title: Re: Passengers don't seat
Post by: trisho0 on June 30, 2024, 07:58:22 pm
With Fenix A320 I am still no seen PAX seated, they disappear after entering to the cabin. Regardless of what Fenix A320 version is installed I never saw PAX seated. Actually the Fenix A320 version is 407 and GSX Pro version is 306. Am I missing something?

Patricio Valdes
Title: Re: Passengers don't seat
Post by: trisho0 on June 30, 2024, 09:04:15 pm
Reloaded the Fenix A320 the one of the Stewardess appeared pink and passengers were visible well seated but on the next sim loading the pax after seated in cabin all of them turned pink.
This occurs randomly.

Patricio Valdes
Title: Re: Passengers don't seat
Post by: Olleall on January 15, 2025, 03:59:11 pm
I have to same probloem but in the iFly b373 max 8!