FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: LukeK on December 18, 2023, 09:55:08 pm

Title: Southwest catering ... everywhere
Post by: LukeK on December 18, 2023, 09:55:08 pm
Since the recent builds I have been receiving Southwest as my only catering option, even at non-southwest gates. Has anyone else seen this? I am using a customized airport profile.

Cheers
Title: Re: Southwest catering ... everywhere
Post by: LukeK on January 06, 2024, 02:33:54 pm
Happened again. Gate D36 at FSDT KLAS. GSX gate configuration says that the only gate operators are DAL and DLAX, yet my only catering choices are Southwest and Southwest 2001!

Umberto, what are the "internal GSX rules" that are used to select the catering providers? They seem broken.

Cheers
Title: Re: Southwest catering ... everywhere
Post by: LukeK on January 09, 2024, 11:01:27 pm
Same thing at DCA. Delta/United gates, SWA is the only catering option.

@Umberto, any assistance here?
Title: Re: Southwest catering ... everywhere
Post by: LukeK on January 15, 2024, 05:09:40 pm
Bump. FSDT LAX, Gate 26. Delta is the gate operator, but SWA is the only catering choice.

Help.
Title: Re: Southwest catering ... everywhere
Post by: virtuali on January 18, 2024, 10:42:12 am
Have you possibly enabled the Virtual Airline override in the settings?
Title: Re: Southwest catering ... everywhere
Post by: LukeK on January 28, 2024, 03:07:25 pm
Sorry I missed this. Just got it again at B10 at KATL. I'll post the gate settings.

[gate b 10]
nopassengerstairs = 1
nopassengerbus = 0
ignoreicaoprefixes = 0
ignorepreferredexit = 0
parkingsystem = 0
hasjetway = 1
pushback = 3
pushbacklabels = Nose Right/Tail Left (LEFT)|Nose Left/Tail Right (RIGHT)
maxwingspan = 50.0
radiusleft = 25.0
radiusright = 20.0
loadertype = 3 3 2
airlinecodes = DAL
type = 9
usercustomized = 1
snapleftpushbackpos = 1
snaprightpushbackpos = 1
undergroundrefueling = 1
dontcreatejetways = 0
pushbackaddpos = []
handlingtexture =
cateringtexture =
Title: Re: Southwest catering ... everywhere
Post by: LukeK on March 05, 2024, 10:39:32 pm
Gate 39 at KSAN, only Southwest ... again.

[gate 39]
nopassengerstairs = 1
nopassengerbus = 0
ignoreicaoprefixes = 1
ignorepreferredexit = 0
snapleftpushbackpos = 1
snaprightpushbackpos = 1
undergroundrefueling = 1
dontcreatejetways = 0
parkingsystem = 1
hasjetway = 1
pushback = 3
pushbackaddpos = []
pushbacklabels = Nose Right/Tail Left (LEFT)|Nose Left/Tail Right (RIGHT)
maxwingspan = 52.0
radiusleft = 26.0
radiusright = 20.8
loadertype = 3 3 2
airlinecodes = UAL,COA,UALX,DAL
type = 9
handlingtexture =
cateringtexture =
usercustomized = 1
Title: Re: Southwest catering ... everywhere
Post by: LukeK on March 10, 2024, 02:21:11 pm
Any thoughts, Umberto?
Title: Re: Southwest catering ... everywhere
Post by: virtuali on March 11, 2024, 12:45:20 am
I'm sorry but, I assumed your "everywhere" literally meant every airport in the world, so I suggested to the Virtual Airlines override, which is in fact a global option.

Everything you reported is completely normal because:

- The Catering operator doesn't have any link to the Handling operator or the airline parking codes. It has its own separate scoring system.

- You happened to test all airports (KDCA, KLAS, KATL and KSAN) that all have only Southwest with the maximum scoring and, since your airport profile haven't specified any explicit operator for Catering, the default scoring is used, so all your results are normal.

Of course, through the Operator page, you can explicitly set any operator you like, on every gate, bypassing the default scoring system.
Title: Re: Southwest catering ... everywhere
Post by: jtwillia on June 21, 2024, 08:42:22 pm
I want to complain about Southwest catering as the only option at KDEN and KSFO (both United Hubs).  It is pretty unlikely that United subcontracts catering to Southwest.  Please give me other choices.
Title: Re: Southwest catering ... everywhere
Post by: virtuali on July 10, 2024, 02:58:01 pm
I want to complain about Southwest catering as the only option at KDEN and KSFO (both United Hubs).  It is pretty unlikely that United subcontracts catering to Southwest.  Please give me other choices.

You are not bound by the default scoring system, that's just a default. You can freely select any operator to be at any airport using the parking customization page.
Title: Re: Southwest catering ... everywhere
Post by: LukeK on July 12, 2025, 06:11:16 pm
Can you at least explain why the default scoring system so consistently biases towards Southwest, and doesn't offer any other options? This is a pretty consistent problem at a number of airports (including some of your own!).

Is there a way to change the broken default scoring system?
Title: Re: Southwest catering ... everywhere
Post by: virtuali on July 18, 2025, 06:50:14 pm
The scoring system is not broken but, again, you are not bound by the default scoring system, that's just a default. You can freely select any operator to be at any airport using the parking customization page.
Title: Re: Southwest catering ... everywhere
Post by: LukeK on July 20, 2025, 01:25:53 am
The scoring system is not broken but, again, you are not bound by the default scoring system, that's just a default. You can freely select any operator to be at any airport using the parking customization page.

I do not want to customize every airport.

You still haven't explained GSX's curious defaulting to Southwest as the (only) catering operator at a large number of US airports. How is that not broken?
Title: Re: Southwest catering ... everywhere
Post by: virtuali on July 25, 2025, 12:24:45 pm
You still haven't explained GSX's curious defaulting to Southwest as the (only) catering operator at a large number of US airports. How is that not broken?

And again, nothing is broken. A "large number of US airports" doesn't mean everywhere. If you don't like the default scoring rules and you don't want to use explicit custom operator assignment, you might look into creating custom rules that will override the stock ones.