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Products Support => GSX Support FSX/P3D => Topic started by: hessenflyer on November 07, 2023, 08:59:36 am

Title: GSX freeze at LatinVFR SCEL
Post by: hessenflyer on November 07, 2023, 08:59:36 am

Hello everyone,

I have the following problem: When I want to use GSX in LatinVFR SCEL, it freezes after request the catering trucks. You can see the vehicles driving to the plane and then just stop. There is no option to restart the Couatl engine via the add-on menu. The latest live update is installed, SCEL is also on the latest version. Does anyone have an idea why this might be?

Unfortunately I don't know where to find the log file, so I could add the content later.

Thank you very much!

Title: Re: GSX freeze at LatinVFR SCEL
Post by: virtuali on November 07, 2023, 10:11:17 am

Enabled logging in the troubleshooting section, restart Couatl and redo the operation that caused the problem. The troubleshooting page will tell you where the log is located.

Title: Re: GSX freeze at LatinVFR SCEL
Post by: hessenflyer on November 07, 2023, 01:27:58 pm

It looks like it's a problem with a specific parking position. On position D4 there were no problems with the catering vehicles and everything ran normally.

This is the last part of the log:

Title: Re: GSX freeze at LatinVFR SCEL
Post by: virtuali on November 07, 2023, 02:14:28 pm

Please don't cut parts of the log and don't post it as text. I need to see the actual file, unaltered and complete so, you should ZIP it and Attach it to a post.

Title: Re: GSX freeze at LatinVFR SCEL
Post by: hessenflyer on November 07, 2023, 02:25:47 pm

Sorry for that! Here is the ZIP file.

Thank you!