FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: pinolo1978 on October 28, 2023, 12:39:06 pm
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after the last update, very often I have no audio on gsx. in some airports both custom and default, sometimes I have the voices but not those of the ground service, other times no audio and rarely I have full audio
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Yeah, i noticed something similar too. Wonder what is causing that.
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Different sim for me (P3Dv5) but same problem. Interesting. I'll be interested in what Umberto says.
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There are 3 audio channels now with separate volume sliiders. Maybe that's not configured correctly? Have a look in GSX settings audio tab.
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I have all 3 on max volume. Nothing heard. P3D. If it's the same for you MSFS owners it points to a problem in GSX / Couatl. I've had GSX for years on different computers and never had this problem before.
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I had this same issue. When I went to look at the audio selection it was empty. I reinstalled GSX and it was fixed but now I found a different issue where the vehicles/tow truck and other animations are stuttering. This stuttering only occurs to the GSX animations. The sim itself is running smooth.
I think this current version is all messed up.
Is there a way to return to previous GSX versions?
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We already discussed this on the GSX Creators channel on Discord and, the animation stuttering doesn't seem to be caused by the GSX update, it might just have happened coincidentally with some other update, possibly a Windows or a video drivers update.
To test this theory, we HAVE posted TWO new OFFLINE installers to test:
Version 2.7.6 from last September:
https://app.box.com/s/hcjc7sx6uz8r5a3u1sq1jciqo0xllj2f
A BETA version derived from the latest 2.8.2, with some optimizations to reduce the number of Simconnect calls:
https://app.box.com/s/ino7cuh2yql2zhm61o74y5lweq7c8xma
The 2.7.6 version will downgrade the complete GSX code, including the sound that was the most important change and, as of today, everybody that tested it hasn't noticed any difference, indicating the stuttering hasn't been caused by the latest GSX Update.
The new BETA includes a bit of optimizations to reduce the number of simconnect calls in some animations (baggage loaders, mostly) and also in this case users who tested it didn't report any difference, indicating the problem is not too many simconnect calls made by GSX, so it really points out to something completely external to it, like a Windows update or a driver update.
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We already discussed this on the GSX Creators channel on Discord and, the animation stuttering doesn't seem to be caused by the GSX update, it might just have happened coincidentally with some other update, possibly a Windows or a video drivers update.
To test this theory, we HAVE posted TWO new OFFLINE installers to test:
Version 2.7.6 from last September:
https://app.box.com/s/hcjc7sx6uz8r5a3u1sq1jciqo0xllj2f
A BETA version derived from the latest 2.8.2, with some optimizations to reduce the number of Simconnect calls:
https://app.box.com/s/ino7cuh2yql2zhm61o74y5lweq7c8xma
The 2.7.6 version will downgrade the complete GSX code, including the sound that was the most important change and, as of today, everybody that tested it hasn't noticed any difference, indicating the stuttering hasn't been caused by the latest GSX Update.
The new BETA includes a bit of optimizations to reduce the number of simconnect calls in some animations (baggage loaders, mostly) and also in this case users who tested it didn't report any difference, indicating the problem is not too many simconnect calls made by GSX, so it really points out to something completely external to it, like a Windows update or a driver update.
Umberto, is this beta for P3D users too? My post about no sound is in the P3D section and I would like it resolving.
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Umberto, is this beta for P3D users too? My post about no sound is in the P3D section and I would like it resolving.
Yes, but it won't change anything about sound.
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Yes, but it won't change anything about sound.
Please look at my log file in the P3D section. Is GSX compatible with Windows 11 Pro? You might think that’s a silly question but everything worked fine on my older computer running W10 Pro.
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Is GSX compatible with Windows 11 Pro?
Of course it is.
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sorry but will this bug be fixed in the end?
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sorry but will this bug be fixed in the end?
What bug?
The one and only confirmed bug we had was not handling audio devices with non-Ascii characters in their names (usually non-western, like Japanese or Chinese, but not only), and that has been fixed in today's 2.8.4 update.
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the fact that it no longer tells you to set the parking brakes or release them. I checked the audio levels and they are at maximum, I reinstalled several times but nothing changes
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It doesn't tell you at all, or you just don't hear the message ?
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I don't hear the message, everything works but I have to go by intuition, if I release the parking brake it starts to push back, stops and says nothing but when the parking brake is applied it does everything else.
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Hi together :)
I have exactly the same error. No sound from the ramp agent during pushback.
Furthermore I have no possibility to customize the sounds because my settings window only opens like in this thread: http://www.fsdreamteam.com/forum/index.php/topic,30757.0.html
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therefore, with embraer e175, fenix and pmdg 737 the audio does not work, with tbm850 blacksqure and inibuild a310 everything works normally
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therefore, with embraer e175, fenix and pmdg 737 the audio does not work, with tbm850 blacksqure and inibuild a310 everything works normally
It's not possible GSX audio would work or not depending on the airplane used. It's either working on all, or none.
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Sadly but have to say . Its same problem with 2.8.3V . No sounds as well .
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Same here, no more sounds at all since 2.8.4
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It's impossible to help you without a diagnostic log and, since we released 2.8.5 now, best to try that one first.
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It's impossible to help you without a diagnostic log and, since we released 2.8.5 now, best to try that one first.
Hello!
I've tried version 2.8.5, and GSX menu is back, but there is still no sound, and i can't choose any devices in audio tab. I've tried to "reset diagnostics" but it didn't help.
Here is a screenshot and log is attached
https://i.imgur.com/PJdBQBH.png
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Try removing this line from the %APPDATA%\Virtuali\Couatladdons.ini file:
audioenumerate = failed
It should be in the [common] section, remove only this line, and Restart Couatl, and post the new log made after this single restart (be careful not to restart it twice, otherwise the log containing possibly meaningful info about the problem will be overwritten.
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Just did it, but problem still persists. Here is a log.
It puts this line back after Couatl restart, i've also tried to set it read-only just in case, but it didn't helped too.
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the same
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I have the same problem.
According to the log file it looks like the problem is with AudioManager.
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It's impossible to help you without a diagnostic log and, since we released 2.8.5 now, best to try that one first.
No sound with 2.8.5, too. Log attached.
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updated to the latest version, the problem I thought was the VR (it had never happened since the first release and I have always used the VR). The audio works as soon as I launch the flight on the screen, I put the VR on and it works, I remove the VR and when I wear it again, the audio disappears completely. I attach register
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I attach register
That's not the Couatl.log, it's the Couatladdons.ini, not useful.
In any case, I don't think switching audio device on the fly will ever work. If you use VR, it's best you start Couatl manually after enabling VR.
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Meaning what? what should I do? couatl starts with the simulator, I don't change any audio source, only if I enter/exit/re-enter vr mode, the audio stops working but at the beginning it works and this has been happening for not a long time.
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GSX doesn't support audio devices that change during the flight. Now, it would be useful to know, if you exit from VR mode, is the headeset device still selectable if you Restart Couatl and check again the audio page?
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I had already tried it other times and yes, it showed me. Anyway, if you remind me where to find the right log I'll send it to you.
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I also have the error file if it can be useful, however if I close couatl and restart it, the audio comes back but then disappears again when I switch from vr to tv
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I've got the same issue - GSX audio had always previously worked after waking up VR headset but since the update 2.82 it's no longer worked.
For reference I also use Voicemeeter Banana and never had issues prior to the update.
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I've got the same issue - GSX audio had always previously worked after waking up VR headset but since the update 2.82 it's no longer worked.
What is your windows language? Also, please post your startup log.
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Windows language is English (Australia).
"Hello captain, we are ready for pushback" came through the audio, woke headset up and the audio stopped working from that point onwards, yet I could see the MSFS text messages and see the same messages in the log.
Appreciate your help.
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Windows language is English (Australia).
That's makes 100% sure it's not related to GSX. And in fact, I don't see any errors in your log, all your audio devices are recognized correctly (sometimes they aren't, with non-Western language Windows), so it seems like a problem with your headset not initializing correctly after waking up from power saving.
We have some code to prevent exactly this, because some headsets have this problem (it's in their drivers), so to prevent that, there's a silent sound being played constantly in the background but, apparently this is not enough with your headset to prevent that problem.
Check if you can disable the power saving or standby feature in the headset drivers.
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Yeah I've tried disabling the power saving checkbox for the VR headset but unfortunately the issue persists.
It's weird because sound (including GSX audio) is playing through the headset even when it's asleep, but when I wake the headset up just before pushback, the audio continues to work for every other running program except for GSX.
All I know is that the issue did not exist prior to v 2.8.2.
I'll keep troubleshooting and see if I can get it to work somehow.
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Yeah I've tried disabling the power saving checkbox for the VR headset but unfortunately the issue persists.
It's weird because sound (including GSX audio) is playing through the headset even when it's asleep, but when I wake the headset up just before pushback, the audio continues to work for every other running program except for GSX.
All I know is that the issue did not exist prior to v 2.8.2.
I'll keep troubleshooting and see if I can get it to work somehow.
by "power saving checkbox" do you mean the sleep timer on mixed reality? that is, what are you asking if you want to let windows manage it, 5/10/20 minutes etc? or is there any other timer? However, I also tried them all, even removing the audio enhancement from Windows and the audio control from Realtek but nothing, after a while the audio disappears and only by restarting Couatl does it work again. I don't know which viewer you use but I think I understand that the problem is somehow linked to mixed reality and its standby.
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All I know is that the issue did not exist prior to v 2.8.2.
Did you used the same headset before, or you didn't because it wasn't possibly to split main audio and communications to different devices ?
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by "power saving checkbox" do you mean the sleep timer on mixed reality? that is, what are you asking if you want to let windows manage it, 5/10/20 minutes etc? or is there any other timer? However, I also tried them all, even removing the audio enhancement from Windows and the audio control from Realtek but nothing, after a while the audio disappears and only by restarting Couatl does it work again. I don't know which viewer you use but I think I understand that the problem is somehow linked to mixed reality and its standby.
No, I meant in the driver settings. I still have my headset set to fall asleep after 3 minutes as if it's left running in the background it can burn out the lens and it also uses up a lot of VRAM (MSFS starts stuttering if the headset isn't asleep and I'm in 2D mode).
You're right I think in that it's an issue with mixed reality however I never had this issue prior to there being 3 audio options available in GSX. And you're correct in that restarting Couatl makes the audio work again, just not sure why waking up the headset all of sudden now cuts the audio out completely when every other product I use has no issue with it.
Did you used the same headset before, or you didn't because it wasn't possibly to split main audio and communications to different devices ?
Have always used the same headset. Prior to the update I had "VAIO 3" selected as my audio output in GSX (which is a virtual output through Voicemeeter, which comprises of my speakers and headset). Since the update I've still had "VAIO 3" selected as the output for all 3 options in GSX but now whenever the headset changes state the audio no longer works for GSX unless I restart it.
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yes everything was working for me too but suddenly the problem started without having touched anything at all. the only 2 that suffer from it are gsx and passenger2, no problem with self loading cargo, fsatc chatter, simsound and simhaptics. the only thing I noticed is that only the addons installed on C,D,E etc suffer from it and instead those that they are simply exe, no problem. However, I didn't understand what the driver setting is, where can I find it?
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However, I didn't understand what the driver setting is, where can I find it?
Go to Device Manager > Mixed Reality devices > Double click your headset > Power Management tab > Uncheck the first box
It's not really going to matter anyway, it still doesn't solve the issue