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Products Support => GSX Support FSX/P3D => Topic started by: bhorv67 on June 08, 2023, 03:58:08 pm

Title: Simconnect/GSX not starting after update **SOLVED**
Post by: bhorv67 on June 08, 2023, 03:58:08 pm
After running live update today (there was quite a bit updating this morning), GSX will not start in sim (P3d 5.3)
Couatl is running (confirm process is in the systray), but the simconnect menu is not able to come up (ctl+f12)
Confirm also GSX is not available in the addon menu in sim (because the process is not running)

appreciate any help, thanks
Title: Re: Simconnect/GSX not starting after update
Post by: CDorJF on June 08, 2023, 04:29:45 pm
Same issue here, P3D v5.4 was fine before today's update but now it's not working anymore. In Addon Manager it says in trial mode as well
Title: Re: Simconnect/GSX not starting after update
Post by: shahzebhumayun on June 08, 2023, 04:30:18 pm
Im facing the same issue with P3Dv5.3 after updating today where the GSX menu isnt coming up after pressing my assigned keys (SHIFT + F1). Hope to have a fix soon!
Title: Re: Simconnect/GSX not starting after update
Post by: bel46m on June 08, 2023, 04:32:07 pm
Same issue here, P3D v5.4 was fine before today's update but now it's not working anymore. In Addon Manager it says in trial mode as well


Same issue here on P3D v5.4 as frome today after update...

grz,
Mitch
Title: Re: Simconnect/GSX not starting after update
Post by: bryn on June 08, 2023, 04:51:19 pm
Same problem this morning after the update. couatl.log ends at "Loading addon common". I originally tried with P3Dv5.4, and rolled back to 5.3, but same problem in both.

There is a similar problem in Prepar3d v3. The GSX menu does not come up, and the couatl menus in sim do not work.
Title: Re: Simconnect/GSX not starting after update
Post by: yurirodin on June 08, 2023, 05:34:20 pm
Same problem with P3D v5.2
Title: Re: Simconnect/GSX not starting after update
Post by: robin27198 on June 08, 2023, 07:02:35 pm
Same issue here with 5.3
Title: Re: Simconnect/GSX not starting after update
Post by: virtuali on June 08, 2023, 07:09:17 pm
We identified the problem, and are working on a fix.
Title: Re: Simconnect/GSX not starting after update
Post by: mesito on June 08, 2023, 07:52:49 pm
Same problem here, FSX SP2
Title: Re: Simconnect/GSX not starting after update
Post by: flugmatz on June 08, 2023, 07:58:48 pm
Same here-
 would like to make a principled remark: although I'm pretty sure that Umberto will find a solution this time too, I don't think it makes sense to roll out two or more updates a month. Then things like that happen. Update once a quarter and test better in the meantime. This is my suggestion and advice.
Title: Re: Simconnect/GSX not starting after update
Post by: virtuali on June 08, 2023, 09:02:20 pm
Same problem here, FSX SP2

It's not possible you are having this problem in FSX, since it's P3D-specific, we found the issue and a fix will be out very shortly. FSX works just fine, the fix is not related to it. Although, I must say we only test the Steam version right now.
Title: Re: Simconnect/GSX not starting after update
Post by: MusicBoy on June 08, 2023, 09:12:02 pm
We identified the problem, and are working on a fix.

Is there any news on how far you are on the fix? I flew on the old version today just until now two flights and just updated. I wanted to fly a third time today maybe it ll release still today?

Kind regards
Elias
Title: Re: Simconnect/GSX not starting after update
Post by: virtuali on June 08, 2023, 09:24:52 pm
The problem has been fixed right now. Just run the FSDT Live Update again.
Title: Re: Simconnect/GSX not starting after update **SOLVED**
Post by: flugmatz on June 08, 2023, 10:19:57 pm
I told you- Umberto will fix it.
I stand by my opinion- reduce the updates. Less is more.
Kind regards from Germany
Matthias
Title: Re: Simconnect/GSX not starting after update **SOLVED**
Post by: mesito on June 09, 2023, 01:28:51 pm
Is now fix on FSX SP2 too, i have this problem since the update so is not a P3D-specific, denny a bug wont fix it
Title: Re: Simconnect/GSX not starting after update **SOLVED**
Post by: virtuali on June 09, 2023, 04:28:11 pm
Is now fix on FSX SP2 too, i have this problem since the update so is not a P3D-specific, denny a bug wont fix it

I can only repeat and confirm it was P3D specific, and it required an update of the Couatl64_P3D.exe, the FSX version is different and hasn't changed. You cannot possibly say what the problem was (we do) and, in fact, what helped us finding it, was PRECISELY the fact that it didn't affect FSX.

So no, your issue fixed in FSX didn't had anything to do with FSX and it didn't work for other reason and fact it works now, is purely coincidental.