FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: RobSmith on March 22, 2023, 03:06:40 pm

Title: GSX main menu only shows settings.
Post by: RobSmith on March 22, 2023, 03:06:40 pm

Hello FSDT support:

I purchased and installed GSX yesterday (3/21/2023). I installed the product after updating MSFS to SU12. I did several test flights before installing GSX and all worked flawlessly.
The FSDT Universal Installer shows that I installed version 2.4.0. (see attached screen capture).

I loaded a flight with my PMDG 737-700 at KBUR (V2 by ORBX). The GSX button appears on the toolbar. When I click it, I only see customize options, GSX settings, and Restart Couatl. There are no options to start loading, catering, etc. (see attached screen capture).

I tried this at other airports and see the same menu.
Did I do something wrong during the install?
I hope you can help me get this working on my system. I have Windows 10 fully updated and the latest Nvidia drivers.

Title: Re: GSX main menu only shows settings.
Post by: virtuali on March 22, 2023, 04:12:19 pm

The problem is possibly related to your user account, not having admin permissions, so it's running under a different user than the installer.

Right-click this file:

\Addon Manager\couatl64\Couatl64_MSFS.exe

select Properties->Compatibility->Run as Adminstrator and see if it works.

Title: Re: GSX main menu only shows settings.
Post by: RobSmith on March 22, 2023, 05:25:16 pm

Thank you Umberto! That solved the problem. It's amazing how small things cause large problems.  :)