FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: Xanys on March 07, 2023, 03:59:15 pm
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It has been already like a week, I've reinstalled the GSX and all the stuff and it never loads. https://gyazo.com/175d120e19644d25e8d6cf1d12f7a708
I've even been trying to restart Couatl by entering into Windows search bar and selecting "Start Couatl for GSX MSFS", pressed it, waited for 2 minutes and then it happens the same as in the gif. Never loads at all.
Any ideas on what can it be?
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Today I've tried dissabling firewall and it keeps like that. I've tried at multiple airports too and nothing. I will now try to just have GSX at Community and will tell y'all how it went. But for the moment, it doesn't look promising.
Some data of my PC:
-Windows 11
-RTX 3080
-i9 Core
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Even with no add-ons it keeps the same: https://gyazo.com/3bb8e7573ef43345fc90b684eefc7579
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Please post your log following the instructions here:
https://www.fsdreamteam.com/forum/index.php/topic,26759.0.html
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Please post your log following the instructions here:
https://www.fsdreamteam.com/forum/index.php/topic,26759.0.html
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Tried now with the 2.3.2 version and it spins and then dissappears. No changes at all.
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Tried now with the 2.3.2 version and it spins and then dissappears. No changes at all.
According to your last log, the simulator simply sent a command to quit to GSX, which obliged and quit. This can happen both if the simulator crashed or if you quit from it, or if the connection was lost for another reason.
Are you using an AI traffic product which uses AI traffic Injection ?
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The only thing I have is Base Models of FSTL traffic which I use it's .VMR for Vatsim, as I always fly there.
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Just made a video of demostration of my issue. At this video you can see from the just start of the sim to the time I exit. Also I go through all my sim options.
https://www.youtube.com/watch?v=yaj1oUftzV0 (https://www.youtube.com/watch?v=yaj1oUftzV0)
And here I let you the log that came out after this demostration:
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Try once to uncheck the Windows 8 compatibility mode for couatl64.exe but checking the «run as adminstrator» checkbox instead.
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And here I let you the log that came out after this demostration:
Your log shows the program started correctly with no errors, then it detected the simulator either crashed, or the Simconnect connection stopped, so it exited normally because of that abnormal conditions.
One thing you can try, is to enable the SU10 Navdata option, and see if there's any change.
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And here I let you the log that came out after this demostration:
Your log shows the program started correctly with no errors, then it detected the simulator either crashed, or the Simconnect connection stopped, so it exited normally because of that abnormal conditions.
One thing you can try, is to enable the SU10 Navdata option, and see if there's any change.
Perfect, and one thing about it. Where can I enable that option?
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Perfect, and one thing about it. Where can I enable that option?
Config button in the FSDT Installer.
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Tried on another plane, random default airport and with SU10 API and nothing. If you see, you can see that at the default ground crew is from GSX, but then I press the button and it just closes and at the top left there's that little GSX square. It even sets up the cones, but nothing more.
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It even sets up the cones, but nothing more.
That means GSX is working, just the toolbar menu isn't. The usual suggestions:
- Be sure your firewall is off
- Configure the antivirus and add the whole Addon Manager folder to the antivirus Exclusion.
- While most users found enabling Windows 8 compatibility mode for the Couatl executable made it more stable in flight, other user have reported it doesn't work for them so, go into this folder:
\Addon Manager\couatl64
Right click on the Couatl64_MSFS.exe file, select Properties -> Compatibility -> Disable Windows 8 Compatibility.
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It even sets up the cones, but nothing more.
- While most users found enabling Windows 8 compatibility mode for the Couatl executable made it more stable in flight, other user have reported it doesn't work for them so, go into this folder:
\Addon Manager\couatl64
Right click on the Couatl64_MSFS.exe file, select Properties -> Compatibility -> Disable Windows 8 Compatibility.
I don't think I have that anywhere. I just have FSDT Installer, not the Addon Manager from you. Do I need to have it? I always was able to use GSX without it.
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I don't think I have that anywhere. I just have FSDT Installer, not the Addon Manager from you. Do I need to have it? I always was able to use GSX without it.
I think you are confusing the FSDT Installer with the Offline installer, which is called Addon Manager setup, because it installs the latest code updates to the Addon Manager folder, which is the overall FSDT folder when all our products are installed in any case.
So yes, you surely have an Addon Manager folder, which is where you originally chose as destination for FSDT the first time you installed the FSDT Installer. By default is:
C:\Program Files (x86)\Addon Manager
But of course, if you chose another non-default path, it can be elsewhere.
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It even sets up the cones, but nothing more.
That means GSX is working, just the toolbar menu isn't. The usual suggestions:
- Be sure your firewall is off
- Configure the antivirus and add the whole Addon Manager folder to the antivirus Exclusion.
- While most users found enabling Windows 8 compatibility mode for the Couatl executable made it more stable in flight, other user have reported it doesn't work for them so, go into this folder:
\Addon Manager\couatl64
Right click on the Couatl64_MSFS.exe file, select Properties -> Compatibility -> Disable Windows 8 Compatibility.
Set my hole Addon Manager folder into my Bithefender antivirus exclusion, tried with Windows 8 compatibility and without it and nothing.
I suppose Windows 11 isn't an issue, right?
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And as you can see GSX works, it's just the menu... https://gyazo.com/7501586de883be8248618f85a87c02fb
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And as you can see GSX works, it's just the menu... https://gyazo.com/7501586de883be8248618f85a87c02fb
That doesn't indicate GSX is working, it might be one of the Living World vehicles that has been replaced by GSX, but are not controlled by it.
No, of course Windows 11 is not the problem, the antivirus most likely is, or some other add-on in conflict. Try to disable every other add-on in the Community ( very easy if you have use the Addon Linker ), and see if you can test GSX alone.
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Not sure on what I did but I accomplished to go down to the first version of GSX, 0.1.0. And in that one, it works perfectly fine
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And now, I can't update the product at all.
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And now, I can't update the product at all.
You have a error reported downloading a file which surely exists, the url is surely correct, and nobody else has a problem with it ( otherwise nobody would be even able to install GSX to begin with ).
So the only possible explanation is:
- your firewall or antivirus is blocking access to that site. Turn off the firewall and be sure the antivirus is configured to have the whole Addon Manager folder to the antivirus Exclusions
- your ISP might have mistakenly blocked access to our download url.
- your local cloudflare node might be down, or being prevented access by your ISP.
To troubleshoot the last two cases, you might try using a VPN to download, this one is supposed to be quite good, even in the free version:
http://www.protonvpn.com
If you can download with a VPN, then you can be sure the problem is something related to your ISP.