FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: Idoziv4445 on September 01, 2022, 07:21:32 pm

Title: an ongoing problem
Post by: Idoziv4445 on September 01, 2022, 07:21:32 pm
the gsx not working
it shows the menu but not loaded
i hope u help me :'(
Title: Re: an ongoing problem
Post by: pogos on September 01, 2022, 08:55:11 pm
A never ending issue. Be strong. I have been fighting with this issue for a full week.
Title: Re: an ongoing problem
Post by: virtuali on September 02, 2022, 01:28:15 pm
Please don't post screenshot, but logs, as explained in the Sticky thread "How to report errors".

https://www.fsdreamteam.com/forum/index.php/topic,26759.0.html
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 02, 2022, 06:45:01 pm
THIS IS THE LOG
Title: Re: an ongoing problem
Post by: virtuali on September 02, 2022, 06:47:21 pm
It seems GSX hasn't loaded the airport, as if the airport cache is not correct or missing, run the FSDT Live update again ( which will clear the cache ) and post a new log to be generated on the first new startup, which should contain information about how the airport cache rebuilding went.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 03, 2022, 08:16:49 pm
THIS IS THE NEW ONE
Title: Re: an ongoing problem
Post by: moxiejeff on September 03, 2022, 09:18:11 pm
Have you tried using the offline installer to get all the bug fixes/updates instead of Live Updater? The offline installer always works for me.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 03, 2022, 09:51:13 pm
I TRIED ITS NOT WORKS FOR ME
Title: Re: an ongoing problem
Post by: moxiejeff on September 03, 2022, 09:56:15 pm
well, it has to work for you, considering it has all the updates. Maybe you don't have something set up properly.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 05, 2022, 12:03:16 pm
EVERYTHING SET UP PROPERLY
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 06, 2022, 12:51:15 pm
I DID WITH OFFLINE INSTALLER AND ITS STILL DONT WORK
Title: Re: an ongoing problem
Post by: virtuali on September 06, 2022, 12:55:35 pm
It seems GSX hasn't loaded the airport, as if the airport cache is not correct or missing, run the FSDT Live update again ( which will clear the cache ) and post a new log to be generated on the first new startup, which should contain information about how the airport cache rebuilding went.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 06, 2022, 05:06:45 pm
THIS IS THE LOG
Title: Re: an ongoing problem
Post by: virtuali on September 06, 2022, 05:08:23 pm
THIS IS THE LOG

is still wrong, please re-read my explaination:

It seems GSX hasn't loaded the airport, as if the airport cache is not correct or missing, run the FSDT Live update again ( which will clear the cache ) and post a new log to be generated on the first new startup, which should contain information about how the airport cache rebuilding went.

Also, the log shows your version is outdated, which means either you haven't run the FSDT Live update as I've asked, or you haven't downloaded and installed the latest Offline installer, which can be used in case the live update can't get the latest files.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 06, 2022, 07:04:43 pm
THIS IS THE NEW ONE
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 06, 2022, 07:08:01 pm
2
Title: Re: an ongoing problem
Post by: virtuali on September 07, 2022, 01:07:23 pm
THIS IS THE NEW ONE

Still wrong, either you haven't run the Live Update ( which clears the airport cache, triggering a rebuild ), or you have made a log made after the 2nd start or after a restart.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 07, 2022, 08:50:00 pm
IF I RAN THE UPDATE ITS STILL THE SAME ERROR
Title: Re: an ongoing problem
Post by: virtuali on September 07, 2022, 09:38:33 pm
IF I RAN THE UPDATE ITS STILL THE SAME ERROR

But your log would be different, since it should show the airport cache being rebuilt, which might indicate a possible cause of the problem. So, again, please post a log made on the 1st start after running the Live Update, it doesn't matter if you still get the error, the important thing is getting the log.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 08, 2022, 02:07:16 pm
OK
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 10, 2022, 08:08:33 pm
WHEN I GET ANSWER?
Title: Re: an ongoing problem
Post by: virtuali on September 10, 2022, 08:16:38 pm
WHEN I GET ANSWER?

When I have time to give one, of course.

Your log seems to have been made when you were at the main menu, so it doesn't show any issues, other than it took more than a minute to regenerate the cache, which is a bit long, but it would be best if you were on an airport when you did the log, because on the main menu I cannot say where you are, and if there was a problem with a specific airport.

Do the log in the exact, identical, situation of your initial screenshot.
Title: Re: an ongoing problem
Post by: trisho0 on September 11, 2022, 05:45:11 am
Here is my LOG I can't do GSX editing.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 11, 2022, 03:57:07 pm
THIS IS THE LOG
Title: Re: an ongoing problem
Post by: virtuali on September 12, 2022, 02:22:29 pm
THIS IS THE LOG

Same problem, your log seems to have been made when you were at the main menu, so it doesn't show any issues, it would be best if you were on an airport when you did the log, because on the main menu I cannot say where you are, and if there was a problem with a specific airport.
Title: Re: an ongoing problem
Post by: virtuali on September 12, 2022, 02:29:19 pm
Here is my LOG I can't do GSX editing.

Do you recall doing anything specific editing that gate ? I tried the same gate as you ( KSFO Gate G1 ) and couldn't reproduce it.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 12, 2022, 02:55:43 pm
THIS IS THE NEW LOG IN LSZH AIRPORT
AND I HAVE THIS PROGRAME FOR A MONTH ITS NOT WORKS EVEN ONCE FRUSTRATING
Title: Re: an ongoing problem
Post by: virtuali on September 12, 2022, 02:57:47 pm
Your log doesn't show you are at any airport. Have you possibly exited from the simulator too quickly, before the log could be finished and closed ?
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 12, 2022, 03:06:41 pm
NO
Title: Re: an ongoing problem
Post by: virtuali on September 12, 2022, 03:08:38 pm
Your log shows otherwise. Was GSX still running ? If yes, there's no reason why it would have stopped logging, because when you are on an airport, it should say so.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 12, 2022, 03:41:46 pm
YES THE GSX STILL RUNNING
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 12, 2022, 03:43:00 pm
AND ITS NOT LOGGING
IF U HAVE DISCORD I CAN STEAM FOR YOU THAT U CAN SEE
Title: Re: an ongoing problem
Post by: bkasf on September 12, 2022, 06:10:17 pm
Got the same problem. GSX works fine after executing the offline installer and starting MSFS for the first time. However, GSX is stuck in an endless loading loop once I close and start the simulator again.
Title: Re: an ongoing problem
Post by: virtuali on September 12, 2022, 06:17:02 pm
What happens if you Restart  Couatl from the little icon in the Tray bar ?
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 12, 2022, 10:25:53 pm
IT RESTART THE COUATL AND IT SHOW THE SAME COUATL
AND MY GSX STUCK IN THE LOADING SCREEN LIKE HIM
Title: Re: an ongoing problem
Post by: bkasf on September 13, 2022, 04:33:58 pm
What happens if you Restart  Couatl from the little icon in the Tray bar ?

Hi,

this seems to fix the issue, tried it only once though

Thanks
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 14, 2022, 12:09:38 am
JUST FOR ME ITS NOT WORKING SINCE I brought IT
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 14, 2022, 07:44:38 pm
CAN I GET MY MONEY BACK BECAUSE ITS DONT WORK SINCE I brought IT
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 18, 2022, 03:25:24 pm
WHY I DONT GET AN ANSWER
Title: Re: an ongoing problem
Post by: virtuali on September 19, 2022, 09:47:27 am
WHY I DONT GET AN ANSWER

You have been getting 3 pages of answers. And please, don't use capital letters.

I suggest waiting for the next update due this week, which has lots of fixes and changes to the menu, so perhaps your problem ( which I simply don't understand from the log, which shows no errors ) might have been fixed.
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 19, 2022, 11:25:35 pm
i hope my problem will be fix
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 22, 2022, 07:02:04 pm
hello i did the update and its still stuck on loading
i add the couatl
Title: Re: an ongoing problem
Post by: yorkjimenez on September 22, 2022, 11:15:52 pm
Hello, try updating the windows, and update the frame network 3.5, 4.8 the most recent, it started to work for me again after that update
Title: Re: an ongoing problem
Post by: Idoziv4445 on September 24, 2022, 12:10:47 pm
i update and its still dont work