FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: robase123 on August 30, 2022, 05:08:54 pm

Title: Live Update quits
Post by: robase123 on August 30, 2022, 05:08:54 pm

Hi. When i run the live update option it crashes after downloading the couatl file. Any ideas? I have the FSX version.

Title: Re: Live Update quits
Post by: virtuali on August 30, 2022, 05:17:45 pm

Are you sure it crashed, not just quit because there wasn't anything left to do ?

Title: Re: Live Update quits
Post by: robase123 on August 30, 2022, 06:43:38 pm

No i'm sure it crashed. It happens each time that I attempt to run it on my computer. this is what my system says about the error fault:
XML:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2022-08-30T16:48:09.000000000Z" />
  <EventRecordID>637056</EventRecordID>
  <Channel>Application</Channel>
  <Computer>Robase-PC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Couatl_Updater2.exe</Data>
  <Data>2.0.2.68</Data>
  <Data>630e0b9c</Data>
  <Data>KERNELBASE.dll</Data>
  <Data>6.1.7601.24545</Data>
  <Data>5e0eb7f5</Data>
  <Data>e0434352</Data>
  <Data>0000c5af</Data>
  <Data>2284</Data>
  <Data>01d8bc9048c41381</Data>
  <Data>C:\Program Files (x86)\Addon Manager\Couatl_Updater2.exe</Data>
  <Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
  <Data>86d9a90e-2883-11ed-9ecb-f46d0497d9e6</Data>
  </EventData>
  </Event>

Viewer Friendly error:
Couatl_Updater2.exe
   2.0.2.68
   630e0b9c
   KERNELBASE.dll
   6.1.7601.24545
   5e0eb7f5
   e0434352
   0000c5af
   2284
   01d8bc9048c41381
   C:\Program Files (x86)\Addon Manager\Couatl_Updater2.exe
   C:\Windows\syswow64\KERNELBASE.dll
   86d9a90e-2883-11ed-9ecb-f46d0497d9e6

Title: Re: Live Update quits
Post by: virtuali on August 30, 2022, 08:32:21 pm

Try this:

- Configure the antivirus to exclude the whole Addon Manager folder to the antivirus Exclusions.

- Download and install the latest FSDT Universal Installer

- Reboot Windows, there might be some system libraries that might require a restart to be completely installed.

Title: Re: Live Update quits
Post by: robase123 on August 31, 2022, 12:56:16 am

Yes sir. I did that but still not able to run live update.

Title: Re: Live Update quits
Post by: triple on September 03, 2022, 10:32:17 pm

I saw in your logs that you are using Windows 7 (6.1.7601.24545)

It's no use. you have to update to Windows 10 or you can use the Offline update, some more functions like new GSX narrations will not be available. I was having the same error in 8.1 :'( :'(

Well, they could continue to support these systems...

If you don't want to update to this system, try offline updater.
http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191