FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Carbonbell on August 27, 2022, 02:21:39 pm

Title: Communication is the KEY.
Post by: Carbonbell on August 27, 2022, 02:21:39 pm
I am also experiencing the same issues with GSX since their last bug infected update.
My bigger concern is how quiet Umberto and gang have been for over 10 days now.
Have they been working on the installer and issues with P3D?  Do they even care?  Will they??
Like most, we are disappointed and any effort to fix what has been nothing less than a disaster with the updated GSX for P3D.
Let's go Umberto!!  Pretty please...
Title: Re: Communication is the KEY.
Post by: virtuali on August 27, 2022, 03:11:06 pm
Several users have confirmed P3D works just fine for them now.

There are still issues I don't fully understand with P3D4, an extremely long time to regenerate the model cache, which is P3D4 should be even faster than P3D5, and that might cause a crash on start, but we are looking into that.

I must say we always used P3D V5 during testing with P3D+MSFS together, so it's to be expected things to be a bit rough on V4.
Title: Re: Communication is the KEY.
Post by: airbadger on August 27, 2022, 03:18:32 pm
GSX in P3D was down for me for nearly a week. Now that GSX is out for MSFS and "features" from that platform seem to be bleeding over into P3D, I hope you'll consider implementing a public beta branch so we can test, ID bugs, and revert back to a stable release if needed. This release could've benefitted from wider testing.
Title: Re: Communication is the KEY.
Post by: virtuali on August 27, 2022, 03:29:09 pm
Please always clarify if you are referring to P3D V4 or V5, because not knowing that makes all troubleshooting way more difficult.
Title: Re: Communication is the KEY.
Post by: Petermuc3 on August 27, 2022, 05:41:49 pm
I basically have an unusable GSX after the last update and that is with P3Dv5. If I cross read what is reported many P3Dv5 users have problems. So it is defnitely not only v4. Umberto, if you have a cure for that it would be nice to make a step by step post on how to solve the problem.
Thanks Peter
Title: Re: Communication is the KEY.
Post by: virtuali on August 27, 2022, 05:50:56 pm
I see many users with P3D V5 reporting no problems so far.

There's possibly a problem reading existing .INI profiles, which will obviously be looked at, but other than that, I don't see serious issues with P3D V5.
Title: Re: Communication is the KEY.
Post by: Carbonbell on August 27, 2022, 05:51:56 pm
Several users have confirmed P3D works just fine for them now.

There are still issues I don't fully understand with P3D4, an extremely long time to regenerate the model cache, which is P3D4 should be even faster than P3D5, and that might cause a crash on start, but we are looking into that.

I must say we always used P3D V5 during testing with P3D+MSFS together, so it's to be expected things to be a bit rough on V4.
I can confirm that P3DV5 is NOT working.  I have uninstalled the FSDT Installer several times and reinstalled however, still have "updates" available for GSX.
We would appreciate some direction other than "Several users have confirmed P3D works just fine for them now." It isn't if you have updated GSX as we were all prompted to.
Title: Re: Communication is the KEY.
Post by: Carbonbell on August 27, 2022, 05:53:10 pm
I see many users with P3D V5 reporting no problems so far.

There's possibly a problem reading existing .INI profiles, which will obviously be looked at, but other than that, I don't see serious issues with P3D V5.
You're out of touch then Umberto.
Title: Re: Communication is the KEY.
Post by: virtuali on August 27, 2022, 05:55:58 pm
You're out of touch then Umberto.

No, I just read users saying P3D V5 works for them. I think the easiest solution I can think of, assuming you already installed all the latest updates, is to try the OFFLINE Installer posted in the MSFS section, and don't do anything else.

Report back which problems you still have.
Title: Re: Communication is the KEY.
Post by: Petermuc3 on August 27, 2022, 06:00:48 pm
Well, I can tell you, that I have major problems. No services e. g. FSDT LSGG,  T2G EDDM
Title: Re: Communication is the KEY.
Post by: virtuali on August 27, 2022, 06:04:55 pm
Well, I can tell you, that I have major problems. No services e. g. FSDT LSGG,  T2G EDDM

Please clarify what do you mean with "no service". What happens, exactly ? The precise precise airport used, the airplane used, the gate used. Since you say "FSDT", make an example with an FSDT scenery, which can be obviously checked more easily.
Title: Re: Communication is the KEY.
Post by: Petermuc3 on August 27, 2022, 06:16:14 pm
As I said above it mis FSDT LSGG. When I try boarding "this parking is isolated. Ground services are not available"
Using P3Dv5 and FSLabs Airbus.
Title: Re: Communication is the KEY.
Post by: FOD on August 27, 2022, 06:20:49 pm
Umberto - I can understand your frustration when some folks are reporting that the updated GSX works perfectly - those of us who have used GSX for several years including P3d V5 up to last weeks update but now cannot use feel exactly the same!!

As to the off line install option - it always fails for me - see my post in the "Coatl.exe disappears from Task" below this one.

As a follow up to that - if I then run the updater, coatl loads correctly but then I have the isolated parking slot error - again reproduceable.

Guess we just keep trying ......



Title: Re: Communication is the KEY.
Post by: virtuali on August 27, 2022, 06:22:40 pm
As I said above it mis FSDT LSGG. When I try boarding "this parking is isolated. Ground services are not available"

There might be a side effect of an issue loading the scenery .INI file. Could you please post your couatl.log at the airport ?
Title: Re: Communication is the KEY.
Post by: virtuali on August 27, 2022, 06:25:10 pm
As to the off line install option - it always fails for me - see my post in the "Coatl.exe disappears from Task" below this one. As a follow up to that - if I then run the updater, coatl loads correctly but then I have the isolated parking slot error - again reproduceable.

That already telling something's not right, because the are supposed to contain exactly the same set of files, at least all the ones which should affect the program itself, not models, or textures, etc.

Please post your log after the Offline updater is applied, even if it crashes.
Title: Re: Communication is the KEY.
Post by: Petermuc3 on August 27, 2022, 06:54:13 pm
Where do I find the log file?
Title: Re: Communication is the KEY.
Post by: Papacoach on August 27, 2022, 07:00:19 pm
C:\Users\Your User name\AppData\Roaming\Virtuali
Title: Re: Communication is the KEY.
Post by: srcooke on August 27, 2022, 07:06:17 pm
LSGG

The afcad and .ini are default, there is no custom .ini.

Title: Re: Communication is the KEY.
Post by: Petermuc3 on August 27, 2022, 07:10:03 pm
Thanks Papacoach, but there is no log file only a couatl.err from May.
Title: Re: Communication is the KEY.
Post by: Papacoach on August 27, 2022, 07:14:33 pm
There should be a handful of files there. couatl.ini, couatl.err, couatl.log, and a few others...

Sorry it didn't help!
Title: Re: Communication is the KEY.
Post by: Petermuc3 on August 27, 2022, 07:19:17 pm
Yes there are but no couatl.log. FSDT is asking to do an update again. Should I do that?
Title: Re: Communication is the KEY.
Post by: srcooke on August 27, 2022, 07:23:32 pm
KMEM parking isolated.

Default afcad and .ini
Title: Re: Communication is the KEY.
Post by: Papacoach on August 27, 2022, 07:25:18 pm
Yes there are but no couatl.log. FSDT is asking to do an update again. Should I do that?

I've just updated based on a fix that has been added. So I might suggest yes.
Title: Re: Communication is the KEY.
Post by: perfectflight on August 27, 2022, 07:31:36 pm
GSX in P3D was down for me for nearly a week. Now that GSX is out for MSFS and "features" from that platform seem to be bleeding over into P3D, I hope you'll consider implementing a public beta branch so we can test, ID bugs, and revert back to a stable release if needed. This release could've benefitted from wider testing.

really now it works ?
sorry i have to disappoint you !!
I deliberately didn't start prepar 3d v5 for a week now and I have to say, after a week the same error is still there.

boarding just hangs and won't continue, need to restart GSX.

I'm really angry, that must have been noticed during the beta test, because everyone is affected.

don't get me wrong GSX brought great value but absolutely can't understand how to release a bad update.

I ask FSD to bring back the old version and fix the errors internally before publishing it.

no one will be mad at you!!!