FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: BerndB on August 26, 2022, 11:29:09 am
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Hello Umberto,
i went thru the several threads about the "issues" after installing the update which came along with the MSFS release of GSX. I´ve learned that most, maybe all?, known issues are fixed, but i´am not sure. I´ve read also a lot of "negative energy" in some posts which i don´t want to read about, because i´am a positive person and appreciate your effords to constantly develop GSX for P3d still free of charge, but i have payed for the product only once at the beginning. :D
I have not used my SIM over the last two weeks and now i´am asking myself, what if i get the message to update my GSX? Shall i confirm and update or do you recommend to wait unless you have takled all issues? Or is the automatic onlineupdate blocked presently anyway, to prevent from getting issues with the current running perfectly non-updated Version?
Greetings
Bernd
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Do not update.
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Okay.
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I am also getting a new prompt to update. My last update was Wednesday afternoon.... What are we supposed to do?
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I am also getting a new prompt to update. My last update was Wednesday afternoon.... What are we supposed to do?
Ignore it. I would seriously wait at least a couple of weeks.
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I just select the do not update option when starting GSX. Seems the safest thing to do right now.
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Sadly i have totally removed GSX from my system as i cannot trust it anymore and will wait a good few weeks untill the addon is stable again before reinstalling,i was suffering CTDs(after not experiencing any for well over a year)amongst the other issues with GSX installed after the disaterous update now its removed no CTDs,no issues and im more than happy using SODE jetways and UGCX for pushback,fingers crossed that GSX will return to its former glories one day,until that day it will not be a part of my flight sim.
Gary Jones.
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Sadly i have totally removed GSX from my system as i cannot trust it anymore and will wait a good few weeks untill the addon is stable again before reinstalling,i was suffering CTDs(after not experiencing any for well over a year)amongst the other issues with GSX installed after the disaterous update now its removed no CTDs,no issues and im more than happy using SODE jetways and UGCX for pushback,fingers crossed that GSX will return to its former glories one day,until that day it will not be a part of my flight sim.
Gary Jones.
I’m with you. We paid good money for a previously great product, we cannot accept the latest updates as a reflection . . It’s to go away on my sim as well. A sad day.
JP
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Umberto, could you please reply to this thread. I used the workaround Addon Manager - GSX works in MSFS, but not it P3d v5.3: fuel truck arrives, but just sits there with no animation of refueling process, boarding is not working.
We have paid money for a product that work almost flawlessly in P3d until GSX Pro. Now it's messed up.
Please fix this mess.
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Umberto, could you please reply to this thread. I used the workaround Addon Manager - GSX works in MSFS, but not it P3d v5.3: fuel truck arrives, but just sits there with no animation of refueling process, boarding is not working.
Refueling is confirmed to be working:
http://www.fsdreamteam.com/forum/index.php/topic,26867.msg176456.html#msg176456
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Just wanted to report that I've seen some progress on my system. I updated a short time ago, I'm on p3dv5.
I loaded the Aerosoft a333 at FSDT KORD V2. I configured the fuel and pax/cargo loads and called for fuel. The in-ground fueling truck arrived and loaded the requested amount. Prior to the fuel truck leaving a requested catering. Catering arrived, but the fuel truck did not leave although the process was finished. Catering was near complete when I requested boarding. The catering and fuel trucks all left while the baggage was on the way. I requested pushback when pax and baggage completed. The tug came and pushback was completed.
The only issue I saw during this process was the pushback beginning and end bouncing the aircraft a bit. This would cause PACX to freak out and lower pax satisfaction. However, I'm glad to see GSX working again on my system.
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Umberto, could you please reply to this thread. I used the workaround Addon Manager - GSX works in MSFS, but not it P3d v5.3: fuel truck arrives, but just sits there with no animation of refueling process, boarding is not working.
Refueling is confirmed to be working:
http://www.fsdreamteam.com/forum/index.php/topic,26867.msg176456.html#msg176456
Mine does not nor do jetways always work. Could you answer my question, please. When will there be an update to fix the various problems?
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Mine does not nor do jetways always work. Could you answer my question, please. When will there be an update to fix the various problems?
Your doesn't work because you haven't applied the latest update. Run the FSDT Live Update now, please so, if your question was the refuel and the 3rd party SODE jetways, those have been fixed already a couple of days ago.
Today we fixed the menu with wrong labels on FSDT airports, and we'll look into other generic issues related to .INI files, the other issue I'm aware of, is a problem with the Marshaller distance readout in P3D V5, which will also looked at later on.
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Today we fixed the menu with wrong labels on FSDT airports, and we'll look into other generic issues related to .INI files, the other issue I'm aware of, is a problem with the Marshaller distance readout in P3D V5, which will also looked at later on.
As you dont mentioned above, dont forget p3dv4.5 coatl.exe process crash ... im (and some few others) are in the wait line for this (not rushing things, just a reminder) :)
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I just ran it. It said it was doing Step 1,2 and 3 of 37 for GSX Pro. Jumped then to step 5 and quit. Tried several more times, same thing.
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Yes, it quits when it's finished with the fsdt products detected on your system. 37 is the total possible products I believe.
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I have just updated.
Well ....... Step 4 (the last step to update on my system) happens to be LSGG Geneva Cointrin airport. As above the updater then quits - which may be correct for my system.
GSX then works fine for LSGG. However it still does not work for my UK2000 airports (as stated elsewhere) such as EGLL, EGPH, EGPD etc, etc.
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I just ran it. It said it was doing Step 1,2 and 3 of 37 for GSX Pro. Jumped then to step 5 and quit. Tried several more times, same thing.
That's not a problem, the only steps perfumed will be the ones related to a product you have installed, unless you have *all* of them (both FSX/P3D and MSFS), you will never see all steps performed.
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Because, Umberto always remind about not to make a new thread, in case an existing one already discribe an issue, i want to give an update of the current experience.
I have run the update of GSX for P3D this weekend and it worked quite well for me. No issues so far, though it seems Umberto and his team got it once again to eleminate found flaws in very short time.
Accept from small changes in the behavior of GSX there is nothing to claim.
I have seen, that the order of actions by the groundcrew while pushback has slightly changed, but it´s ok and works well so far for me. New is the annoying verbal spoken action by GSX, which can be easily resolved by deleteing the related soundfiles as a workarround, until Umberto integrate an option to turn them off, and i´am sure this won´t take long to happen. Because, if Umberto says it will happen, then it does.
In addition i infrom that i´am running an automated script that calls all the needed GSX services in order as a procedure flow and even this runs perfectly thru all actions without any issue.
Just one very little observation is that the GSX Pilotvoice confirms verbal a good engine start, even that this option is disabled ceompletly in my setup. But i´am sure you can takle this aswell.
No other issues found so far.
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Thankfully I have not updated GSX since before the initial catastrophic update. It appears to me everything since has been a step backwards. I may never install a live update again...lol
Jim B
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I rolled back to the previous version using a system backup, as even with the latest fixes it's still and inferior product with a number of unresolved issues. I'm hopping some of these will be fixed in due course. It does mean however that I can't buy any more FSDT P3D sceneries for P3D as the installation process runs the live update.
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The heavy pushback needs to be fixed its not disconnecting from the plane properly. Their also isn't an option to disable the voice still making users delete the files manually like myself and missing jetways at FSDT airports on arrival. So please Umberto get this product stable again we are counting on you!!!
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For me it still doesn't work at all in P3Dv5, I have totally uninstalled GSX and re-installed followed by re-booting and running the live update then re-booting again.
In P3D I see the Options for the Addon Manager and GSX etc, but none of the menus work when I try to use them, apart from the Addon Manager that will probably show up once and say that my GSX is all active, then they either remain on the toolbar or just disappear totally.
I have tried disabling my firewall and the exclusions are in my anti virus settings.
A proper thread at the beginning of the site would be good from the developers admitting they have screwed everything up and providing the option to roll back.
This has to be the worst release of any piece of software ever and makes you think given the amount of different problems people are having was it indeed ever tested in the first place, or was the rush for more sales way more important.
I would say if you have a working version, make sure you don't update it. For now I have totally removed the programme because it even mucks up my key assignments for Chaseplane and when i'm feeling adventurous I try a new install of GSX to see if it's been fixed, as of 20/09/2022 the date of my last try. It hasn't been fixed so has been removed again from my system.
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Thanks for the update. I will refrain from any "live updates".....
Jim
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A proper thread at the beginning of the site would be good from the developers admitting they have screwed everything up and providing the option to roll back.
This. Let us roll back to a pre-MSFS launch update because honestly, I'm sick of updating in the hope that it works only to find something else that is broken, when I had zero issues with my P3D install prior to the MSFS launch, and haven't even bought the new product yet. Baffles me that people are still giving FSDT money after this farce.
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For me it still doesn't work at all in P3Dv5, I have totally uninstalled GSX and re-installed followed by re-booting and running the live update then re-booting again.
If you read the forum, you'll see most users reported they have no major issues with P3D5, surely not something as obvious as commands supposedly not working.
There's some problems with objects altitudes, but they are being fixed, for example the problem with Fonts has been fixed with yesterday's update, clearly proving we are STILL working on fixing FSX/P3D-specific problems.
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one day these developers will properly test stuff PROPERLY before releasing instead of just throwing it out there.
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one day these developers will properly test stuff PROPERLY before releasing instead of just throwing it out there.
I've read the forum and most users are reporting problems.
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Dear Umberto,
Please confirm we can now safely update GSX for P3D v5, the update won't make things worse again.
Thank you.
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For me it still doesn't work at all in P3Dv5, I have totally uninstalled GSX and re-installed followed by re-booting and running the live update then re-booting again.
If you read the forum, you'll see most users reported they have no major issues with P3D5, surely not something as obvious as commands supposedly not working.
There's some problems with objects altitudes, but they are being fixed, for example the problem with Fonts has been fixed with yesterday's update, clearly proving we are STILL working on fixing FSX/P3D-specific problems.
If you were to read my post and not just be defensive I did state "For me it still doesn't work", and that is still the case. Today 24/09/2022 I re-ran the live update followed by a re-boot, firewall was turned off and the entire addon manager folder is in my virus exception list.
The results were still the same, trying to run GSX via the drop down link did not work, nothing happened (see first attached image). I left it long enough in case it was working in the background but nothing, I then clicked on the Couatl settings > Restart Couatl and rebuild airport cache. Again nothing obvious, I left it awhile before clicking on the Add-ons drop down in P3D and all references to Couatl and GSX have disappeared from the drop down. (see 2nd attached image)
But as you say, no major issues with P3D5, surely not something as obvious as commands supposedly not working.
and yet strangely enough I have just provided the evidence.
And yes, I have been reading the forums and have read all the problems others have reported, and yet you still will not admit there is a problem.
Fantastic customer service.
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And yes, I have been reading the forums and have read all the problems others have reported, and yet you still will not admit there is a problem.
Nobody has YOUR problem.
And you are wrong saying I don't "admit there's a problem". What problem ? As I've said, multiple times, there are some minor problems we are fully aware of, mostly related to changes in handling the ground altitude, but nothing as obvious as yours.
Of course, I cannot replicate it and nobody else reported it but, instead of providing "evidence" in form of screenshots, which are even a bit offensive to me ( together with yoru usage of the word "evidence" ), as if you were implying I don't "believe you", which is clearly not the case.
Instead of screenshots, you should have posted something like your startup log, that MIGHT contain some hint about what is really happening.
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I'm so relieved that nobody else has my problem, I must have misunderstood other posts.
The evidence I provided in the form of screenshots do help to explain what's happening, as they say a picture paints a thousand words. So I can't see why you feel they are offensive, it was being used to explain my situation, admittedly I should have included the log as well, which was an oversight on my behalf.
I have gone through all the previous steps as before to see if I can replicate the problem with the add-on entries disappearing and none of the GSX menus coming up in P3D and the results were the same. I would like to say that prior to around about the time of the MSFS release everything was working perfectly and had been for years, it only all went wrong when I ran a live update.
Over the years I have updated P3D and GSX on multiple occasions and this kind of thing has never happened before it has always been straightforward.
Since then I have completed multiple uninstalls and reinstalls of GSX but cannot get it to work, I do have MSFS installed on my PC but am not using GSX with that, only P3D. Nothing else on my system has changed since GSX was working properly.
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Your log shows GSX regenerated the airport cache and it apparently completed it, but then the simulator crashed or stopped communicating with GSX, so it assumed it must have crashed.
Has the sim really crashed ?
Is the cache being regenerated each time, or your log shows the regeneration just because you just the updater before ? It's normal it would regenerate the airport cache in that case, but if it's always regenerated, it's not normal.
Basically, do you still get the same log if you just start it again, without doing anything ?
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Hi,
The sim hadn't crashed after loosing the GSX menus it still worked fine. I'm not sure what you mean about the cache being regenerated each time (if you are referring to the Scenery Library cache, it is set to "Empty cache on exit").
I have included the following log files:
1 Coualt.txt - For this there was no previous Coualt.log file as I had renamed it to send on my previous post so this was a newly generated one, all I did here was to start P3D let it fully load and settle for a couple of minutes and then exited without doing anything.
2 Coualt.txt - Again a newly generated log but on this occasion after the sim had loaded and settled I clicked on "Show GSX Menu by-passing YouControl", the menu failed to appear and so after a period of time I checked to see if the sim was still active by clicking on one button within the loaded cockpit and it reacted as expected indicating the sim had not frozen. I then exited P3D and this is the attached log file.
If you require me to carry out other tests i'm more than happy to do so.
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I will try again...after all this thread is about whether we can update or not.
Dear Umberto,
Please confirm we can now safely update GSX for P3D v5, the update won't make things worse again.
Thank you.
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Hello the main problem I'm facing is a duplicate wing walker that does not move and only spwans in with heavy pushback tug please let me know if anyone is experiencing this.
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Hello the main problem I'm facing is a duplicate wing walker that does not move and only spwans in with heavy pushback tug please let me know if anyone is experiencing this.
This is a bug that I have also. There is also an uncontrolled camera movement when in cockpit view using Chaseplane when using the smaller tug. The other bug associated with the heavy tug is no animation of the nose lifting but a jerky slew type movement before and after the pushback.
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There is also an uncontrolled camera movement when in cockpit view using Chaseplane when using the smaller tug.
This cannot possibly caused by GSX. Not only nothing in the camera view has changed, but GSX cannot affect cameras created by other add-ons.
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There is also an uncontrolled camera movement when in cockpit view using Chaseplane when using the smaller tug.
This cannot possibly caused by GSX. Not only nothing in the camera view has changed, but GSX cannot affect cameras created by other add-ons.
The camera view is not a big issue. It just wasn't an issue before all the other problems showed up. The extra wing walker showing up with the heavy tug is definitely a new bug.
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I will try again for the 3rd time, maybe this time I will get a reply.
Dear Umberto,
Is it now "safe" to update GSX through the live updater or is it still broken?
Thank you
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Is it now "safe" to update GSX through the live updater or is it still broken?
The Live Update has never been "broken", of course, there are still some issues left, which are being looked at, and some changes some users don't like, but in P3D V5 there aren't any major problems.
Of course, the definition of "major" and "broken" is so highly subjective, than I can only suggest to make a backup of the whole Addon Manager folder, and judge it yourself.
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Is it now "safe" to update GSX through the live updater or is it still broken?
The Live Update has never been "broken", of course, there are still some issues left, which are being looked at, and some changes some users don't like, but in P3D V5 there aren't any major problems.
Of course, the definition of "major" and "broken" is so highly subjective, than I can only suggest to make a backup of the whole Addon Manager folder, and judge it yourself.
My GSX was working perfectly fine, now I am experiencing constant random coualt crashes without the possibility to restart, I hate these annoying voiceovers, Fslabs interaction is totally messed now, sode vgds are not working on arrival, deboard crew popup window. could you please share the pre-august update version? at least until this one fixed.
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Is it now "safe" to update GSX through the live updater or is it still broken?
The Live Update has never been "broken", of course, there are still some issues left, which are being looked at, and some changes some users don't like, but in P3D V5 there aren't any major problems.
Of course, the definition of "major" and "broken" is so highly subjective, than I can only suggest to make a backup of the whole Addon Manager folder, and judge it yourself.
Thank you Umberto for your reply, although it does not fill me with confidence if you are suggeating I should make a backup....
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Just to jump on this as well, I too am having random Coutal crashes. GSX jetways don't even appear anymore. I've tried restarting/reinstalling/updating Windows/excluding the entire Addon folder from antivirus/disabling antivirus and restarting. Clearly something is very wrong with the latest iteration of GSX update. I hope it can be fixed soon please!
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hELLO.
I do not have anymore the GSX in the addon list in P3D v3.4
i have tried to update using the update installer and it does not arrive to the end. It crashes after 2 seconds.
I have uninstalled GSX and insalled again,but nothing has changed. the Avira antivirus is off.
just for info, the GSX, with the passengers coming in and out, etc etc went perfectly until i tried to run the updating. this updating has messed up,y previous situation.
can some of you help me? I am nnot good in English. Any italian or spaniard around to help?
thanks ???
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Thank you Umberto for your reply, although it does not fill me with confidence if you are suggeating I should make a backup....
Re-ready my last sentence: it started with "the definition of "major" and "broken" is so highly subjective", that's why what for me is a minor issue, for you might not, and THAT'S why I suggested to do a backup.
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I am experiencing constant random coualt crashes without the possibility to restart
Please post the couatl.log after this happen.
I hate these annoying voiceovers
Can't obviously report this as a "bug", we confirmed multiple times an option to disable those will be added.
Fslabs interaction is totally messed now
Clearly explain what do you mean.
sode vgds are not working on arrival
SODE VGDS are not controlled by GSX.
deboard crew popup window
What about it ? Users have been asking for that feature for years, now you got it, it's a "bug" ?
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1. wilco
2. did I say bug? :)
3. explained here http://www.fsdreamteam.com/forum/index.php/topic,27527.0.html
4. before the update I had never experienced it and since then nothing changed on my system except GSX update.
5. did I say bug? :) as I said in other thread I expect not to have this window if pilots/crew not deboarding lvar set to 1.
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The Live Update has never been "broken", of course, there are still some issues left, which are being looked at, and some changes some users don't like, but in P3D V5 there aren't any major problems.
Thank you Umberto! At least this is what i wanted to hear when i start this thread and meanwhile i can confirm this is correct. I´ve updated my GSX and it works well as before in P3D from A to Z, with those changes. So it proofs, that GSX for itself "can" and does work quite well, if nothing else is causing weird issues, depending in the individual setups.
Honestly i´am really unhappy about some post in the forum and the way some people might think they are on the right side by the way how they articulate their "opinion" in such an anger. They are NOT! In general we all need to stay a little more calm and be patient, not just claiming aristocratic customer rights.
Yes, i totally agree, it IS extremely annoying if you just want to jump into a nice Sunday afternoon SIM session and GSX doesn´t act as at should or exspected. But there is also a positive portion, because it shows how much we are familar with GSX and how much of immersion is gone if it´s not "just there". This reminds me about the importance of this great add-on.
Sometimes it takes some more additional steps to get something perfect again. But this is how life goes. Just be a little bit more patient and fair. In my case i´ve bought a product for about 28 Euros something 4 years ago, which was constantly evolved meanwhile and got additional features like PBR, and army of pax enter my ac, walkin gates etc. And all of it for NEVER PAY AN ADDITIONAL FEE!
I would be surprised if my car manufacturer would provide me some new car add-ons for my payed car, just for nothing. Instead, i even have to pay for the fuel myself. >:(
Remind yourself how much you appreciate the simple existence of GSX at all, and treat people and developers the same way you expect to be treated. ;)
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1. wilco
2. did I say bug? :)
3. explained here http://www.fsdreamteam.com/forum/index.php/topic,27527.0.html
4. before the update I had never experienced it and since then nothing changed on my system except GSX update.
5. did I say bug? :) as I said in other thread I expect not to have this window if pilots/crew not deboarding lvar set to 1.
anything?
+ wreck sound whenever pushback vehicle connected/disconnected.
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wreck sound whenever pushback vehicle connected/disconnected.
Please clarify.
And please stop continue soliciting answers. Bugs are fixed when they are. On our own pace, when we find them and allowing time to replicate and fix them. The last 3 updates had more fixes for P3D than MSFS.
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wreck sound whenever pushback vehicle connected/disconnected.
Please clarify.
And please stop continue soliciting answers. Bugs are fixed when they are. On our own pace, when we find them and allowing time to replicate and fix them. The last 3 updates had more fixes for P3D than MSFS.
With all due respect, I will stop asking for answers as soon as you stop ignoring. Any reaction would be appreciated. Thanks.
As for the issue, when the tug is connected and pushback initiated one can hear the sound of a crash or a drop. As if airplane fell down. same happens when the tug is being disconnected. experiencing this with fslabs and pmdg airplanes.
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SODE VGDS are not controlled by GSX.
They certainly were activated upon arrival prior to the Sep18 update.
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wreck sound whenever pushback vehicle connected/disconnected.
Please clarify.
And please stop continue soliciting answers. Bugs are fixed when they are. On our own pace, when we find them and allowing time to replicate and fix them. The last 3 updates had more fixes for P3D than MSFS.
With all due respect, I will stop asking for answers as soon as you stop ignoring. Any reaction would be appreciated. Thanks.
As for the issue, when the tug is connected and pushback initiated one can hear the sound of a crash or a drop. As if airplane fell down. same happens when the tug is being disconnected. experiencing this with fslabs and pmdg airplanes.
This is an issue that I have as well. I think what is happening is that GSX is no longer animating the lifting and lowering of the nosewheel by the heavy tug. That sound is the slew mode activating and deactivating when this action is performed.
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They certainly were activated upon arrival prior to the Sep18 update
The update hasn't changed anything related to the way GSX and SODE work, if only because, with SODE not existing on MSFS, there was no reason to touch that part of the code.
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wreck sound whenever pushback vehicle connected/disconnected.
Please clarify.
And please stop continue soliciting answers. Bugs are fixed when they are. On our own pace, when we find them and allowing time to replicate and fix them. The last 3 updates had more fixes for P3D than MSFS.
With all due respect, I will stop asking for answers as soon as you stop ignoring. Any reaction would be appreciated. Thanks.
As for the issue, when the tug is connected and pushback initiated one can hear the sound of a crash or a drop. As if airplane fell down. same happens when the tug is being disconnected. experiencing this with fslabs and pmdg airplanes.
This is the exact same issue I am having after the update . Please look into it ….
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I cant even use the pushback with the TDS 787 now since it starts bouncing as soon as the pushback connects. Doesn't matter which pushback it is. Before the Sept update, it was fine. This is the only one ive tried so far since ive been busy. Attached my log file.
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I'm so relieved that nobody else has my problem, I must have misunderstood other posts.
The evidence I provided in the form of screenshots do help to explain what's happening, as they say a picture paints a thousand words. So I can't see why you feel they are offensive, it was being used to explain my situation, admittedly I should have included the log as well, which was an oversight on my behalf.
I have gone through all the previous steps as before to see if I can replicate the problem with the add-on entries disappearing and none of the GSX menus coming up in P3D and the results were the same. I would like to say that prior to around about the time of the MSFS release everything was working perfectly and had been for years, it only all went wrong when I ran a live update.
Over the years I have updated P3D and GSX on multiple occasions and this kind of thing has never happened before it has always been straightforward.
Since then I have completed multiple uninstalls and reinstalls of GSX but cannot get it to work, I do have MSFS installed on my PC but am not using GSX with that, only P3D. Nothing else on my system has changed since GSX was working properly.
My situation is the same as yours, I am P3Dv5, there is a GSX option on the menu, pull down to start GSX, but nothing happens. But I also installed GSX PRO with MSFS on my computer. I don't know if there is any conflict. Is your problem solved?
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hi Umberto
I can see the option not to board crew added in the change log. but I didn't find it in the gsx settings. how to set the option on or off?
and is it allowing to prevent crew boarding only or deboarding as well? thanks
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I can see the option not to board crew added in the change log. but I didn't find it in the gsx
ettings. how to set the option on or off?and is it allowing to prevent crew boarding only or deboarding as well? thanks
It's not an option in the settings, it's an extra question made when Boarding or Deboarding. Provided, of course, the airplane code hasn't already set that option itself. In that case, the airplane code has the priority.
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It is safe now. Now you can update. But the only issue is Pushback, during which the aircraft is in the air by 20ft.