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Products Support => GSX Support MSFS => Topic started by: lllPulse on August 26, 2022, 01:50:41 am

Title: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: lllPulse on August 26, 2022, 01:50:41 am
I've been having issues using the CS 777 Aircraft on pushback and on the 3d editor. When the pushback is commenced, the aircraft sinks into the ground. When the 3d aircraft editor is used and it changes into the drone cam, it sinks into the ground. I've attached what it looks like below.
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: mertayd1n on August 26, 2022, 03:49:49 pm
same here.
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: virtuali on August 27, 2022, 03:28:51 am
Does it happen with any other plane ?
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: lllPulse on August 27, 2022, 06:11:38 am
Does it happen with any other plane ?

Nope just with the 777
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: Stephmic09 on August 27, 2022, 06:42:18 am
I’ve also had this happen with the CS 777-300ER, but I’ve been able to correct it so far by either restarting my flight or going in and out of the GSX menu/editor. Doesn’t happen every time for me.
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: sworddevil on August 27, 2022, 07:21:05 am
I have the same problem
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: lllPulse on August 27, 2022, 09:14:05 am
I’ve also had this happen with the CS 777-300ER, but I’ve been able to correct it so far by either restarting my flight or going in and out of the GSX menu/editor. Doesn’t happen every time for me.

Tried this out and still getting the same sinking issue on pushback. It seems like it has something to do with the "freeze" part of GSX that occurs on pushback, considering it only happens when the aircraft is supposed to freeze.
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: virtuali on August 27, 2022, 11:10:05 am
Tried this out and still getting the same sinking issue on pushback. It seems like it has something to do with the "freeze" part of GSX that occurs on pushback, considering it only happens when the aircraft is supposed to freeze.

Sure it happens because GSX needs to freeze the airplane, that's why I asked if it happens with other planes because, when the airplane is frozen, it supposed to sit on its static_cg over its contact points so, maybe, there's something unusual with that airplane contact points.

In MSFS, by activating Devevelopers mode, there's a menu where you can visualize lots of things about the airplane, including checking where the contact points, like gears, have been set.
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: lllPulse on August 27, 2022, 10:15:03 pm
Tried this out and still getting the same sinking issue on pushback. It seems like it has something to do with the "freeze" part of GSX that occurs on pushback, considering it only happens when the aircraft is supposed to freeze.

Sure it happens because GSX needs to freeze the airplane, that's why I asked if it happens with other planes because, when the airplane is frozen, it supposed to sit on its static_cg over its contact points so, maybe, there's something unusual with that airplane contact points.

In MSFS, by activating Devevelopers mode, there's a menu where you can visualize lots of things about the airplane, including checking where the contact points, like gears, have been set.

Figured out where the static_cg value was for the aircraft and adjusted it. The aircraft no longer sinks into the ground when I set the value to 18.6.
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: sworddevil on August 28, 2022, 07:40:12 am
Tried this out and still getting the same sinking issue on pushback. It seems like it has something to do with the "freeze" part of GSX that occurs on pushback, considering it only happens when the aircraft is supposed to freeze.

Sure it happens because GSX needs to freeze the airplane, that's why I asked if it happens with other planes because, when the airplane is frozen, it supposed to sit on its static_cg over its contact points so, maybe, there's something unusual with that airplane contact points.

In MSFS, by activating Devevelopers mode, there's a menu where you can visualize lots of things about the airplane, including checking where the contact points, like gears, have been set.


Figured out where the static_cg value was for the aircraft and adjusted it. The aircraft no longer sinks into the ground when I set the value to 18.6.


location please
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: sworddevil on August 28, 2022, 08:10:29 am
C:\Users\yourname\AppData\Roaming\Microsoft Flight Simulator\Packages\Community\masterrob94-salty-777\SimObjects\Airplanes\CS_B777-300ER_GE115B

open flight_model in notebook
under
[contact points]
find and change
static_cg_height = 18.6


I tested it
need to change under gsx aircraft configuration uncheck pushbackraise



Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: Stephmic09 on August 30, 2022, 07:32:11 am
Ugh. So, I just got the 777-300ER and I had the same sinking issues on pushback and editing the aircraft. My previous post here I hadn't even tried pushing back yet after I got the 777. I am using mods for the aircraft, Salty mod. Now that I've got the aircraft not sinking, I cannot move it once pushback has completed. Any throttle input from very little to full TOGA doesn't move the aircraft forward at all. It's just stuck in position and won't move. Checked all brakes, everything. No idea why the aircraft isn't moving. Not sure if it's due to GSX and changing those numbers or something else? Any ideas?
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: Stephmic09 on August 30, 2022, 01:36:07 pm
And I can at least confirm that when starting on a runway the aircraft works as it should. Only after using pushback does it not want to budge. Not sure why.
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: Charlesnb on November 14, 2022, 11:35:53 am
Hello there. Thank you for all your useful comments, but I still have the same problem, even if I adjusted the static gc to 18.6 (or any other value), this doesn't change anything and my 777 keeps on sinking during pushback. Any ideas please ?
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: Charlesnb on November 24, 2022, 10:14:19 am
Any help please ?  :'(
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: 309-Sierra-November on February 05, 2023, 09:08:59 am
Sorry for digging this out once again - but would anyone mind sharing the contact points for the other CS aircraft (save for the 77W). Thanks!
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: JennyD on April 20, 2023, 03:36:03 pm
Bump any soloution to this?
Standard pushback works fine
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: layercom on April 20, 2023, 04:29:10 pm
Does it happen with any other plane ?

Yes the 787 i have reported it before on this forum, its breaks the amazing of GSX
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: JennyD on April 20, 2023, 07:13:25 pm
Seems to happen with all heavies ( not tried 747)
Title: Re: CS 777 Fleet Sinks Into Ground On Pushback And While Using 3D Aircraft Editor
Post by: MIRKOP79 on July 29, 2023, 08:00:49 pm
Hello guys,  some one find the solution about this long issue?
I try many test and I'm quite sure that the  problem is the combination between gsx and this airplane