FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: D. Saster on August 23, 2022, 07:58:16 am

Title: Restore previous GSX version?
Post by: D. Saster on August 23, 2022, 07:58:16 am
Hey,
can you guys at least give us a patch file or something to restore the previous version of addon manager/gsx so we can enjoy P3D again?
I've only updated because of the window which kept popping up at start, saying there is a new version, but now I wish I didn't...
Title: Re: Restore previous GSX version?
Post by: imranrshdkhan on August 23, 2022, 08:29:35 am
Hey,
can you guys at least give us a patch file or something to restore the previous version of addon manager/gsx so we can enjoy P3D again?
I've only updated because of the window which kept popping up at start, saying there is a new version, but now I wish I didn't...

This is what me and other users are hoping for. at least!!!
Title: Re: Restore previous GSX version?
Post by: gregoryv on August 23, 2022, 09:32:55 am
Hey,
can you guys at least give us a patch file or something to restore the previous version of addon manager/gsx so we can enjoy P3D again?
I've only updated because of the window which kept popping up at start, saying there is a new version, but now I wish I didn't...

+1
Title: Re: Restore previous GSX version?
Post by: gilbert on August 23, 2022, 09:54:56 am
Hey,
can you guys at least give us a patch file or something to restore the previous version of addon manager/gsx so we can enjoy P3D again?
I've only updated because of the window which kept popping up at start, saying there is a new version, but now I wish I didn't...

+1
+1
Title: Re: Restore previous GSX version?
Post by: benbo on August 23, 2022, 10:35:29 am
Hey,
can you guys at least give us a patch file or something to restore the previous version of addon manager/gsx so we can enjoy P3D again?
I've only updated because of the window which kept popping up at start, saying there is a new version, but now I wish I didn't...

+1 Please can we have the last working GSX prior to update so we can use the addon again.
Title: Re: Restore previous GSX version?
Post by: virtuali on August 23, 2022, 11:26:41 am
This can be done, the full installer hasn't been updated yet, because I need to know what's really going on with you, since another user here posted he has MSFS and P3D working fine together:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175594.html#msg175594

If that doesn't work for you, you can keep the previous version, because the full installer which is still online now, is the latest P3D version, and I think it's better NOT to update it until I fully understand how it's possible that I have GSX working normally in both MSFS and P3D, and so many of you are reporting errors, like SODE disconnect, etc.

You can start with a clean install this way:

- Uninstall GSX for P3D and reply YES to the question "Do you want to remove the Addon Manager ?". After uninstall is complete, REMOVE the Addon Manager folder.

- Install the Full GSX installer with the network disconnected

- This should give you a full GSX version for P3D from February. Check it works correctly, before doing anything else.
Title: Re: Restore previous GSX version?
Post by: virtuali on August 23, 2022, 11:53:30 am
So ive tried this roll-back method until i tried reinstalling GSX see attachment (started the installer from the website and .. well self explanatory i think :(

Sorry, I should have been more precise:

- Let the small installer download all large files first, and THEN disconnect the network after it starts the 2nd step.

Also, if you previously installed the full installer, you might still have a copy of it in the Documents\GSX_Installer folder IF you chose the option to keep it. If you have it, you can start the installer from there ( assuming it IS the last version from February ) with the network disconnected, saving the initial download part.
Title: Re: Restore previous GSX version?
Post by: Lisler on August 23, 2022, 11:54:31 am
sorry ive just thought of that aswell let it download and before it installs disconnect
Title: Re: Restore previous GSX version?
Post by: D. Saster on August 23, 2022, 12:08:24 pm
This can be done, the full installer hasn't been updated yet, because I need to know what's really going on with you, since another user here posted he has MSFS and P3D working fine together:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175594.html#msg175594

If that doesn't work for you, you can keep the previous version, because the full installer which is still online now, is the latest P3D version, and I think it's better NOT to update it until I fully understand how it's possible that I have GSX working normally in both MSFS and P3D, and so many of you are reporting errors, like SODE disconnect, etc.

You can start with a clean install this way:

- Uninstall GSX for P3D and reply YES to the question "Do you want to remove the Addon Manager ?". After uninstall is complete, REMOVE the Addon Manager folder.

- Install the Full GSX installer with the network disconnected

- This should give you a full GSX version for P3D from February. Check it works correctly, before doing anything else.

Ok, so ive found my old gsx full installer (version 2.9.3) and did as you told me. Problem was: GSX and GSX Level 2 were in trial mode and I had no success in activating it via serial key. It gave me the "Couatl Engine failed to start" error message.
Then I tried the full installer from your website (version 2.9.5) and it gave me an error message one time right on P3D start up "Couatl Engine failed to start" and one time when I've tried to activate the license.
Title: Re: Restore previous GSX version?
Post by: Lisler on August 23, 2022, 12:09:33 pm
So ive followed the instructions .. Couatl/GSX is not in the Add-ons list in apps and feutures it says gsx only has a size of 806kb (avast was fully disabled (previously remove mcafee thinking it was the major issue)) disconnected my lan cable before starting the second step it gave me a message asking me to use the live-updater when done due to the lack of internet connection.. so i dont know what went wrong here but either this offline setup doesnt work or something has failed dramatically with the installer.   
Title: Re: Restore previous GSX version?
Post by: Lisler on August 23, 2022, 12:30:58 pm
yes... and GSX and Couatl arent in the sim when i try to register its says well screenshot says it...  and yes avast is still disabled
Title: Re: Restore previous GSX version?
Post by: D. Saster on August 23, 2022, 12:47:41 pm
Ok so quick update:
You can install previous versions but the addon will straight up not work (error message, products not activated).
You can install the most up to date version and the addon is going to work but with disappearing SODE jetways. (Yes, also with reinstalled SODE)

Both problems with Windows Defender disabled/Exclusions set (I don't use any other anti-virus software).
Title: Re: Restore previous GSX version?
Post by: virtuali on August 23, 2022, 01:13:03 pm
You must have skipped something in my instructions, I'll copy them again, with the aforementioned correction. I also add that, you don't have to find out older versions, as I've said, the latest full installer for GSX IS still available on our site, and it's 2.9.5, a version from February.

- Uninstall GSX for P3D and reply YES to the question "Do you want to remove the Addon Manager ?". THIS IS IMPORTANT

- After uninstall is complete, REMOVE the Addon Manager folder.

- Download and install the full GSX installer from our site. It's only a small file which just download the rest of the installer, you should not disconnect the network yet.

- After the small installer has completed, it will start the "real" installation of the downloaded files. NOW it's time to disconnect the network.

- Continue the installation and don't run the updater, and see if it works.
Title: Re: Restore previous GSX version?
Post by: Lisler on August 23, 2022, 01:19:43 pm
thats what i did the first time i tried it... both ways had the same result
Title: Re: Restore previous GSX version?
Post by: srcooke on August 23, 2022, 01:22:48 pm
Remove the Addon Manager folder is not really an option with multiple scenery installed, are there specific files in this root folder to remove ?
Title: Re: Restore previous GSX version?
Post by: D. Saster on August 23, 2022, 01:26:29 pm
With "previous versions" I also meant the 2.9.5 from your website. Miscommunication on my end, sorry.

Still, I exactly understood your described steps and followed them precisely like you told me to in your newest answer.

End of the story:
Addon is not working, only Addon Manager is showing up in the Addons tab without Couatl/GSX with all products inactive.
When trying to activate them ---> See attachment.
Title: Re: Restore previous GSX version?
Post by: airbadger on August 23, 2022, 01:32:15 pm
With "previous versions" I also meant the 2.9.5 from your website. Miscommunication on my end, sorry.

Still, I exactly understood your described steps and followed them precisely like you told me to in your newest answer.

End of the story:
Addon is not working, only Addon Manager is showing up in the Addons tab without Couatl/GSX with all products inactive.
When trying to activate them ---> See attachment.

This is the exact same error that's coming up for me after following the instructions.

edit: and yes, my Addon Manager is excluded from Windows AV scanning as it has been for years
Title: Re: Restore previous GSX version?
Post by: ltforce on August 23, 2022, 03:25:41 pm
+1 here as well.

Followed the steps from Umberto to rollback and install 2.9.5 from website.

GSX fully installed, registering the product triggers same error as others (confirmed AV is not the issue).
Title: Re: Restore previous GSX version?
Post by: ArslanTuregun on August 23, 2022, 03:48:33 pm
I am not sure if this is right but, when the previous "new version" came out we had this couatl problems. That is why we had to use universal installer.
Now, I am not quite sure but I think, to be able to register couatl, we need to use universal installe which still updates the GSX to the newest version.

Cheers,
Arslan
Title: Re: Restore previous GSX version?
Post by: yurirodin on August 23, 2022, 03:57:00 pm
Installing GSX 2.9.5 without running Live Update does not work. Couatl will not start without the files in Live Update.
Title: Re: Restore previous GSX version?
Post by: gregoryv on August 23, 2022, 04:54:28 pm
You must have skipped something in my instructions, I'll copy them again, with the aforementioned correction. I also add that, you don't have to find out older versions, as I've said, the latest full installer for GSX IS still available on our site, and it's 2.9.5, a version from February.

- Uninstall GSX for P3D and reply YES to the question "Do you want to remove the Addon Manager ?". THIS IS IMPORTANT

- After uninstall is complete, REMOVE the Addon Manager folder.

- Download and install the full GSX installer from our site. It's only a small file which just download the rest of the installer, you should not disconnect the network yet.

- After the small installer has completed, it will start the "real" installation of the downloaded files. NOW it's time to disconnect the network.

- Continue the installation and don't run the updater, and see if it works.

Hi Umberto,

Followed your advice and made exactly each step your wrote.
Here a problem I have:
(https://i.imgur.com/5pbvwsz.png)
Title: Re: Restore previous GSX version?
Post by: liamr685 on August 23, 2022, 04:59:38 pm
You must have skipped something in my instructions, I'll copy them again, with the aforementioned correction. I also add that, you don't have to find out older versions, as I've said, the latest full installer for GSX IS still available on our site, and it's 2.9.5, a version from February.

- Uninstall GSX for P3D and reply YES to the question "Do you want to remove the Addon Manager ?". THIS IS IMPORTANT

- After uninstall is complete, REMOVE the Addon Manager folder.

- Download and install the full GSX installer from our site. It's only a small file which just download the rest of the installer, you should not disconnect the network yet.

- After the small installer has completed, it will start the "real" installation of the downloaded files. NOW it's time to disconnect the network.

- Continue the installation and don't run the updater, and see if it works.

This doesn't work. GSX does not show in the SIM following this method.

GSX only shows once the live update has been ran post installation.
(P3Dv4.5)

Title: Re: Restore previous GSX version?
Post by: Peter Lund on August 23, 2022, 05:30:53 pm
I think the problem is with the Addon Manager.

I tried installing GSX as instructed by disconnecting from the internet after the first installation had finished and prior to the second.
After restarting my computer I was unable to call any GSX services, so I installed the standalone Addon Manager that was linked to in another thread and now I can call the services, but the jetways dissappear.

At no point did I run the Live Updater.
Title: Re: Restore previous GSX version?
Post by: imranrshdkhan on August 23, 2022, 06:02:45 pm
This can be done, the full installer hasn't been updated yet, because I need to know what's really going on with you, since another user here posted he has MSFS and P3D working fine together:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175594.html#msg175594

If that doesn't work for you, you can keep the previous version, because the full installer which is still online now, is the latest P3D version, and I think it's better NOT to update it until I fully understand how it's possible that I have GSX working normally in both MSFS and P3D, and so many of you are reporting errors, like SODE disconnect, etc.

You can start with a clean install this way:

- Uninstall GSX for P3D and reply YES to the question "Do you want to remove the Addon Manager ?". After uninstall is complete, REMOVE the Addon Manager folder.

- Install the Full GSX installer with the network disconnected

- This should give you a full GSX version for P3D from February. Check it works correctly, before doing anything else.

The user you are saying might have gsx working because he have both p3d and msfs. Your update this time comes together for both sims. Because i noticed there are several msfs files in addon manager. This i think might have ruined p3d for user who only have p3d installed. Same goes to user who only have msfs installed. Why dont you just do seperate update for each sim??? Obviously it is different platform of simulator.

You releasing a new product for msfs and at the same time you ruined p3d. Dont you realize that?? And the amount of support you are giving to msfs is more than what you are giving in p3d since you are a pioneer in this sim for so many years.
Title: Re: Restore previous GSX version?
Post by: BU830 on August 23, 2022, 06:11:58 pm
This can be done, the full installer hasn't been updated yet, because I need to know what's really going on with you, since another user here posted he has MSFS and P3D working fine together:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175594.html#msg175594

If that doesn't work for you, you can keep the previous version, because the full installer which is still online now, is the latest P3D version, and I think it's better NOT to update it until I fully understand how it's possible that I have GSX working normally in both MSFS and P3D, and so many of you are reporting errors, like SODE disconnect, etc.

You can start with a clean install this way:

- Uninstall GSX for P3D and reply YES to the question "Do you want to remove the Addon Manager ?". After uninstall is complete, REMOVE the Addon Manager folder.

- Install the Full GSX installer with the network disconnected

- This should give you a full GSX version for P3D from February. Check it works correctly, before doing anything else.

The user you are saying might have gsx working because he have both p3d and msfs. Your update this time comes together for both sims. Because i noticed there are several msfs files in addon manager. This i think might have ruined p3d for user who only have p3d installed.

Not correct, I use both sims and neverthless I got this issues
Title: Re: Restore previous GSX version?
Post by: liamr685 on August 23, 2022, 06:27:16 pm
Same here, I have both P3Dv4.5 & msfs installed. But only have GSX level 1 purchased and installed (but not working)
Title: Re: Restore previous GSX version?
Post by: imranrshdkhan on August 23, 2022, 06:29:41 pm
This can be done, the full installer hasn't been updated yet, because I need to know what's really going on with you, since another user here posted he has MSFS and P3D working fine together:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175594.html#msg175594

If that doesn't work for you, you can keep the previous version, because the full installer which is still online now, is the latest P3D version, and I think it's better NOT to update it until I fully understand how it's possible that I have GSX working normally in both MSFS and P3D, and so many of you are reporting errors, like SODE disconnect, etc.

You can start with a clean install this way:

- Uninstall GSX for P3D and reply YES to the question "Do you want to remove the Addon Manager ?". After uninstall is complete, REMOVE the Addon Manager folder.

- Install the Full GSX installer with the network disconnected

- This should give you a full GSX version for P3D from February. Check it works correctly, before doing anything else.

The user you are saying might have gsx working because he have both p3d and msfs. Your update this time comes together for both sims. Because i noticed there are several msfs files in addon manager. This i think might have ruined p3d for user who only have p3d installed.

Not correct, I use both sims and neverthless I got this issues

Thanks for clarifying. This addon has ruined both sims. They just rush on releasing their product without testing it
Title: Re: Restore previous GSX version?
Post by: virtuali on August 23, 2022, 11:39:31 pm
Instead of making comments about "it doesn't work", it would be more useful providing a Couatl.log, which might give me a hint about WHY
Title: Re: Restore previous GSX version?
Post by: marco goncalves on August 23, 2022, 11:43:42 pm
Instead of making comments about "it doesn't work", it would be more useful providing a Couatl.log, which might give me a hint about WHY

Really ? You dont have enough information to go by based on all the posts ? This has been going on ever since you released the update ( Last Thursday ), have you called cloudfare ? You said you woud !!!!
Title: Re: Restore previous GSX version?
Post by: airbadger on August 23, 2022, 11:48:09 pm
Instead of making comments about "it doesn't work", it would be more useful providing a Couatl.log, which might give me a hint about WHY

here

Python 2.7.16 Stackless 3.1b3 060516 (default, Mar  9 2019, 21:32:11) [MSC v.1500 64 bit (AMD64)] wxPython 3.0.2.0
couatl v4.0 (build 4475)
log started on Tue Aug 23 06:28:48 2022

connecting to SimConnect...
connected to SimConnect
bglmanx non ready yet, waiting.
connected to bglmanx
View changed to On-Board (ChasePlane)
View changed to On-Board (ChasePlane)
View changed to On-Board (ChasePlane)
View changed to On-Board (ChasePlane)
View changed to On-Board (ChasePlane)
View changed to On-Board (ChasePlane)
View changed to On-Board (ChasePlane)
View changed to Gimbal (ChasePlane)
View changed to Gimbal (ChasePlane)
Simulator version: 5 3 17 28160
Running in mode: Prepar3D v5 (bglmanx setting)
RunningMode::pathToInstalledPackages D:\MSFS Packages
Loading addons
Loading addon common
Added Menu Item "Couatl settings" (id 68)
Addon common loaded
Loading addon LiveUpdate
Added Menu Item "Couatl Live Update" (id 70)
Added Menu SubItem "Disable" (parentId 70, id 71)
Addon LiveUpdate loaded
requesting AddOn list to bglmanx
Failed SHA256
Title: Re: Restore previous GSX version?
Post by: flaviossa on August 24, 2022, 12:00:46 am
Well, unfortunatelly i didn´t come here before the P3D erros started and did the update. GSX dissapeared from my p3d instalation (Dont have GSX for msfs yet). Quick question for the developer: can i wait to a more compreensive solution than "delete this", "download that", "do that", etc? Can we wait for a more final and easy way to correct this? (Just using the update thing)

Thanks.

Title: Re: Restore previous GSX version?
Post by: liamr685 on August 24, 2022, 12:23:15 am
Well, unfortunatelly i didn´t come here before the P3D erros started and did the update. GSX dissapeared from my p3d instalation (Dont have GSX for msfs yet). Quick question for the developer: can i wait to a more compreensive solution than "delete this", "download that", "do that", etc? Can we wait for a more final and easy way to correct this? (Just using the update thing)

Thanks.

I think we will get a proper fix, as anyone who purchases this add-on new, will have the issues, and it'll also put people off buying it, if the issue isn't properly fixed.

However, I don't think we're going to get a fix as fast as we hope we would.
Title: Re: Restore previous GSX version?
Post by: marco goncalves on August 24, 2022, 12:26:45 am
I just saw a post from someone who said they just ran the update again and its working now .

I havent tried it myself as i am working at the moment.
Title: Re: Restore previous GSX version?
Post by: marco goncalves on August 24, 2022, 12:27:44 am
I just saw a post from someone who said they just ran the update again and its working now .

I havent tried it myself as i am working at the moment.


Could it be that its fixed ???

Quote from: virtuali on August 23, 2022, 11:35:40 pm
Quote from: skipy33 on August 23, 2022, 06:58:13 pm
The first thing GSX is doing when invoking something is to remove all sim objects near the aircraft. A good thing with MSFS because it removes default trucks and stairs around. But why this code is also running in the P3D version???? It's the reason why SODE jetways near the aircraft are deleted. The GSX configuration is the same for both simulators.

I think you caught that! Yes, we made a change and before we removed only groundvehicles in P3D, in MSFS we remove everything, because there are humans, ai planes, static planes, etc.

I've added back the "only ground vehicles" rule, in FSX/P3D only. Try to get it from Live Update, so we can test if it's working, otherwise I'll place the fix in the offline installer and rebuild it.

The Live Update is supposed to download these two files:

\Addon manager\Couatl\common\__INIT__.PYE
\Addon manager\Couatl\GSX\__INIT__.PYE

I just tried running the live updater and my issues in P3D is now solved and the SODE gate works again  :D
Title: Re: Restore previous GSX version?
Post by: flaviossa on August 24, 2022, 12:46:37 am
Just did the update... still not working. When i click "fly", the coatl.exe process closes, and there is no GSX commands in the menu. Just the Addon manager option. When i click the addon manager, it opens, all my FSDT products are in trial mode, BUT all the serials are there listed.
SODE still works ok. The fingers are working (But thru sode, not gsx)

Dont know what to do now. Ill wait.

Saw this on the events:
Nome do aplicativo com falha: Couatl64_P3D.exe, versão: 4.8.0.4800, carimbo de data/hora: 0x62ff6845
Nome do módulo com falha: Couatl64_P3D.exe, versão: 4.8.0.4800, carimbo de data/hora: 0x62ff6845
Código de exceção: 0xc0000005
Deslocamento da falha: 0x000000000000cd5c
ID do processo com falha: 0xa7c
Hora de início do aplicativo com falha: 0x01d8b741532f1118
Caminho do aplicativo com falha: C:\Program Files (x86)\Addon Manager\couatl64\Couatl64_P3D.exe
Caminho do módulo com falha: C:\Program Files (x86)\Addon Manager\couatl64\Couatl64_P3D.exe
ID do Relatório: 63d07115-101e-4566-bbde-cb3863634a3f
Nome completo do pacote com falha:
ID do aplicativo relativo ao pacote com falha:
Title: Re: Restore previous GSX version?
Post by: virtuali on August 24, 2022, 12:47:25 am
I'm sorry but, reverting to an old version is getting pretty complex. I know what's happening and why, but it's not easy to fix.

We'll better try to fix the current version, so we might finally have a new complete full install that works.
Title: Re: Restore previous GSX version?
Post by: flaviossa on August 24, 2022, 01:07:23 am
Thanks. I prefer to wait for the proper correction. Good luck in the process  :)
Title: Re: Restore previous GSX version?
Post by: ArslanTuregun on August 24, 2022, 04:49:01 pm
I'm sorry but, reverting to an old version is getting pretty complex. I know what's happening and why, but it's not easy to fix.

We'll better try to fix the current version, so we might finally have a new complete full install that works.

That would be great. I prefer waiting a bit more instead of installing / unistalling stuff.

Just a tiny request.

When everything is OK, could you announce it on web page and in forum with a sticky?

Cheers,
Arslan
Title: Re: Restore previous GSX version?
Post by: liamr685 on August 24, 2022, 05:42:03 pm
Running the live update today has fixed the vanishing jetways / vehicles bug, but for me, i still have

No parking available at some airports (UK2000 EGLL still only has 1 Heavy gate showing in GSX, but when at the gate its 'isolated' and no services available)

No jetway animated at UK2000 EGCC Or FlyTampa OMDB. SODE states no triggerable abjects, GSX shows jetways but doesnt animate them.

Also GSX custom aircraft settings are ignored, such as changing the pushback tug from towbarless to one with towbar, GSX still continues to display and use a towbarless tug.
Title: Re: Restore previous GSX version?
Post by: virtuali on August 24, 2022, 08:31:53 pm
Please provide a Couatl.LOG with the affected airplane loaded on the affected airport.
Title: Re: Restore previous GSX version?
Post by: dgo86f11 on September 01, 2022, 05:32:20 pm
I'm sorry but, reverting to an old version is getting pretty complex. I know what's happening and why, but it's not easy to fix.

So are we correct in assuming there currently really is no way to revert to the older version of February / March? I also tried the steps you provided to no avail.

I think I can speak for all of us when I say that I appreciate P3D and FSX versions still getting updates and benefitting from MSFS development due to a shared code base!

But could it be possible to give people at least temporarily the option to revert back to a previously working state (for example by providing a standalone installer with the old GSX and AddonManager files)? It could also take the pressure off your development team to iron out the kinks with a select beta-testing team instead of rolling out a mandatory (non-revertable) update that breaks the application for many users.
Title: Re: Restore previous GSX version?
Post by: kmanning on September 02, 2022, 02:59:13 am
So ive tried this roll-back method until i tried reinstalling GSX see attachment (started the installer from the website and .. well self explanatory i think :(


- Let the small installer download all large files first, and THEN disconnect the network after it starts the 2nd step.


Umberto,

I'm confused as to what you mean by letting the small installer download all large files and disconnecting from the network. And how do I know when the 2nd step starts?

Ken.


Title: Re: Restore previous GSX version?
Post by: kmanning on September 02, 2022, 04:08:42 am
So ive tried this roll-back method until i tried reinstalling GSX see attachment (started the installer from the website and .. well self explanatory i think :(


- Let the small installer download all large files first, and THEN disconnect the network after it starts the 2nd step.


Umberto,

I'm confused as to what you mean by letting the small installer download all large files and disconnecting from the network. And how do I know when the 2nd step starts?

Ken.


Well,

Since you're saying that reverting back to the older version won't work, I guess there's no use in explaining things.

Ken.