FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: londoncontroller on August 20, 2022, 10:31:58 am

Title: GSX broken in P3D... great!
Post by: londoncontroller on August 20, 2022, 10:31:58 am
Hi,

I am gutted by the way this has been released and caused a great upset to a community that WAS really excited about the release of this product. Help would be greatly appreciated.

Onto the MSFS version - I have reinstalled pretty much 15 times, from fresh install to running the live updater after the installer. You name it, I have done it. First of all, I was getting the Couatl scripting error. However, I now just receive the AFCAD error... which for the life of me I can't fix. Yes, I have tried the bglmanx.dat file which does absolutely nothing. So any help on that one would be greatly appreciated.

Onto the P3D version - well this is totally borked now. GSX works, but the SODE connection doesn't work in tandem with GSX. If you try and connect the jetway up, it will simply make the jetways disappear. Is there a plan to fix this, or is there a way to fix it?

Regards,
Jamie | LondonController
Title: Re: GSX broken in P3D... great!
Post by: samh234 on August 20, 2022, 11:32:35 am
This is what is happening to me. I've tried everything I can think of - reinstalling GSX, SODE, the scenery short of a full P3D reinstall.

But a couple of observations if I may:

All active jetways stopped due to main module reset/disconnection (n=1) is reported in the SODE log. This never happened before the update so I'm fairly sure the update did this.

There are a couple of airports; UK2000 EGCC and FlyTampa Dubai where I use Cartanya (as the original jetways with those sceneries was not SODE) and these are unaffected, presumably because GSX creates these jetways using it's own models.

The airports affected are those that come with their own jetway models it seems to me. For some reason GSX is not happy about them and disconnects as soon as you request them or as soon as you request boarding. I have no idea why this is.

Thanks

Sam
Title: Re: GSX broken in P3D... great!
Post by: dabr0an on August 20, 2022, 11:37:13 am
k... guess I'm not alone here..

after installing GSX Pro, now none of my sim(MSFS and P3D) GSX works..

the SODE type jetway disappeared after select Jetway Operating. (Flytampa Las Vegas)
Title: Re: GSX broken in P3D... great!
Post by: Adam66 on August 20, 2022, 11:53:08 am
Couple of issues to report this morning.

Belgrade airport with FSLabs A319:- I got this error code.
All active jetways stopped due to main module reset/disconnection (n=1) is reported in the SODE log


Jersey Airport
"Parking spot isolate ground services not available".
Title: Re: GSX broken in P3D... great!
Post by: airbadger on August 20, 2022, 12:55:33 pm
GSX is having a complete and total meltdown on both platforms.
Title: Re: GSX broken in P3D... great!
Post by: roadrabbit on August 20, 2022, 03:46:34 pm
Does anyone read the 'pinned' messages at the top?

I have commented on this elsewhere - not that you would know 

roadrabbit :-\
Title: Re: GSX broken in P3D... great!
Post by: ryanbogan on August 20, 2022, 09:21:22 pm
Totally agree, I haven't even bought the MSFS version and my P3D version is dead. What a poor release, and the responses on the forum from the devs are extremely poor. Captain Sim levels of support we're receiving here
Title: Re: GSX broken in P3D... great!
Post by: may7day on August 20, 2022, 09:43:13 pm
I Uninstalled GSX, GSX 2 and GSX Pro. I also deleted the whole Addon Manager folder and started from scratch. I uninstalled the FSDT installer too. I installed a new installer and installed GSX Pro for MSFS. It worked fine. I proceeded to install GSX & GSX 2 for P3Dv5. I launched P3D and everything worked fine. When I went back to MSFS I got the dreaded Couatl error... I will wait for a better patch from FSDT.
Title: Re: GSX broken in P3D... great!
Post by: coreyc84 on August 21, 2022, 02:58:51 am
Should've came here first lol, good to see after a few hours of uninstalling and reinstalling multiple things that I'm not the only one
Title: Re: GSX broken in P3D... great!
Post by: Chok on August 21, 2022, 12:43:54 pm
Can confirm this issue.

P3D V4.5

"All active jetways stopped due to main module reset/disconnection (n=1)" as soon as you request anything from GSX. Up until you ask GSX to do anything the gates work fine.

Reinstalling sode, re-running the FSDT live updater, restarting sim, rebuilding scenery cache did not do anything.

Title: Re: GSX broken in P3D... great!
Post by: Tarzan on August 21, 2022, 12:57:27 pm
Hey guys,

I can confirm this issue too.
Nothing helps, reinstalling Sode and all FSDT stuff doesn't help at all.
Title: Re: GSX broken in P3D... great!
Post by: Supera380 on August 21, 2022, 02:17:23 pm
Hi,

Reporting the same issue. GSX was fine last week, but I ran a GSX Live Update yesterday (since it was prompted for) now its pretty much hosed as any attempt to operate the jetways means the jetways disappear and the SODE error is generated. Multiple airports see the same issue.

SODE error: All active jetways stopped due to main module reset/disconnection (n=1) is reported on the top message banner of P3Dv5.3.

One other thing I did notice is, there appears to now be a female voice announcing the various GSX operations. This is new for me. I assume this was part of one of the last GSX updates? Does anyone else know what other updates were made?

Lets hope Umberto can help resolve the issues we are seeing.

Cheers,


Title: Re: GSX broken in P3D... great!
Post by: liamr685 on August 21, 2022, 03:16:03 pm
Joining in on the 'Not Working' train.

Updated GSX.

Loaded sim, loaded at airport, all works until a request Jetway, then I get this message "All active jetways stopped due to main module reset/disconnection (n=1)"

At other airports i get the "GSX Couldnt find the airport data for this position" audible warning

Ive uninstalled and reinstalled GSX & Addon Manager.

Regenerated the cache

deleted the Virtuali folder in appdata and let it generate a new one

still no fix.

happens to any aircraft.

T2G OTHH has disappearing jetways then the error
FlyTampa OMDB says 'default gates' amd doesnt move anything
All UK2000 scenery gets the no data voice warning.

Example at UK2000 Heathrow, i spawn at a heavy gate, open the GSX menu, tells me theres only 1 location suitable...i warp to it...i then get an audio warning "This gate is isolated, no services available"

safe to say, whatever youve done, youve destroyed GSX for P3D


First time ive wanted to fly in P3D for a while and i get greeted with this.

Thanks.
Title: Re: GSX broken in P3D... great!
Post by: virtuali on August 21, 2022, 11:49:16 pm
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.
Title: Re: GSX broken in P3D... great!
Post by: FilbertFlies on August 22, 2022, 12:06:52 am
https://live.staticflickr.com/65535/52300965287_cc1542b71d_k.jpg (https://live.staticflickr.com/65535/52300965287_cc1542b71d_k.jpg)

I've just installed using this installer and now there is nothing in my GSX menu apart from "disable". Restarting Couatl and rebuilding the airport cache has had no effect.
Title: Re: GSX broken in P3D... great!
Post by: Tarzan on August 22, 2022, 12:08:07 am
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.

It's about P3D and not MSFS. This topic is P3d specific in my eyes.
P3D isn't working and makes the SODE jetways disappear.
Could u please reach out for that problem ?
Title: Re: GSX broken in P3D... great!
Post by: liamr685 on August 22, 2022, 12:22:47 am
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.

Installed, causes P3D to crash.

As soon as I try to select an airport that has add on scenery, my sim just CTD.

I’ve gone from GSX not working, to now having a Sim that doesn’t work.

Bad to worse.
Title: Re: GSX broken in P3D... great!
Post by: virtuali on August 22, 2022, 12:29:57 am
Try running the Live Update, it's possible you have an error, due to updated objects you are missing, which are not part of that installer.
Title: Re: GSX broken in P3D... great!
Post by: Tarzan on August 22, 2022, 12:32:03 am
Try running the Live Update, it's possible you have an error, due to updated objects you are missing, which are not part of that installer.
I think most of us did that already several times and also reinstalled everything.
Sadly nothing helps.
Title: Re: GSX broken in P3D... great!
Post by: liamr685 on August 22, 2022, 12:32:28 am
Try running the Live Update, it's possible you have an error, due to updated objects you are missing, which are not part of that installer.

Ran live update, didn’t fix, still causes CTD.

Have now completely uninstalled gsx to try and get sim working.

So to clarify.

I’ve downloaded the installer you linked.
Installed it
Ran p3d, selected an airport with add on scenery = causes p3d to crash.
Ran live update, let it install files
Ran p3d again, selected airport with add on scenery…still causes p3d to crash.

Have now uninstalled entirely = sim work.
Reinstalling now with the p3d installer from your downloads page.
Title: Re: GSX broken in P3D... great!
Post by: virtuali on August 22, 2022, 12:50:43 am
I cannot explain this: it's a completely offline installer so, you are getting all the correct files, and I just tried it now again, both with P3D 4.5 and P3D 5.3, and it works fine in both.

The first start up it might take a while to start, because it's rebuilding both the airport and the models cache. But subsequent starts should be fast.
Title: Re: GSX broken in P3D... great!
Post by: liamr685 on August 22, 2022, 12:56:56 am
I cannot explain this: it's a completely offline installer so, you are getting all the correct files, and I just tried it now again, both with P3D 4.5 and P3D 5.3, and it works fine in both.

The first start up it might take a while to start, because it's rebuilding both the airport and the models cache. But subsequent starts should be fast.

No idea what’s going on either.

With GSX already installed but not working, I ran the installer you linked, and let it overwrite anything it needed to.

Ran p3d.
Selected an aircraft.
Selected airport (uk2000 egll)
When returning to the scenario screen (haven’t even selected ‘ok’ to start the loading process) it locks up and crashes to desktop.

I then ran the live updates, it did its thing.

Loaded p3d, same scenario as above, locks up and crashes.

Can you not pull the current version from the servers and roll back to a previous one before this happened?
Live update will then pull all those older files and overwrite the ones causing issues?


I’m now back at square one.
I’ve done a fresh install of GSX.
It’s installed, and my sim loads just fine, but I’m back to the original issue, GSX not working as mentioned in this topic.



The only thing I can suggest is, what if we fully uninstall gsx and then run that installer you linked, would that be worth a shot, could the overwriting process be corrupting a file/leaving a duplicate somewhere?

I would try it, but it’s just gone midnight here in the UK and I’m not too far from calling it a night.
Title: Re: GSX broken in P3D... great!
Post by: coreyc84 on August 22, 2022, 03:28:37 am
I have tried a complete reinstall of GSX then following the order with the installer and still the same outcome.
Title: Re: GSX broken in P3D... great!
Post by: dabr0an on August 22, 2022, 05:07:26 am
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.

It's about P3D and not MSFS. This topic is P3d specific in my eyes.
P3D isn't working and makes the SODE jetways disappear.
Could u please reach out for that problem ?

Installed. SODE jetway still disappear.

"All active jetways stopped due to main module reset/disconnection (n=1)"

Title: Re: GSX broken in P3D... great!
Post by: dmaclaury on August 22, 2022, 05:12:39 am
Ran the installer linked, and fired up P3D 5.3, still having my issue where only 1 gate in the whole airport is found (KDEN in my testing right now).

Quit, ran updater, tried P3D again, still having my issue. See screenshot: https://imgur.com/a/x3JyBzc

Calling it a night but hopefully I'll have time to try again from scratch tomorrow.
Title: Re: GSX broken in P3D... great!
Post by: DVA12924 on August 22, 2022, 05:38:08 am
I am also having the same SODE disconnect error in P3Dv5.3 and only ran live update for the P3D version of GSX starting 20 August. Everything worked fine before Live Update because I customized parking positions at 3 airports totaling 462 gate positions and not a single error (done prior to running Live Update). As soon as I run live update and then the following day launch the sim to fly on 21 August, I am getting the exact same error as others here reported at the same time (when doing anything with jetway in GSX).
Title: Re: GSX broken in P3D... great!
Post by: FilbertFlies on August 22, 2022, 09:13:14 am
I've now tried uninstalling GSX from add/remove programs, re-installed the Addon Manager from https://drive.google.com/file/d/1NU20pW0twKl_KptypNFZre9nO5h0Q8F2/view?usp=sharing, re-installed GSX using the installer at https://www.fsdreamteam.com/update/lfsb_p3d4_setup.exe, run Live Update and loaded into the sim. Back to where I started, with the SODE jetways disappearing as described above.
Title: Re: GSX broken in P3D... great!
Post by: samh234 on August 22, 2022, 11:23:48 am
I also tried the updater that was posted and this also did not fix the issue for me.

I just want to highlight the behaviour that I think is important - these disappearing jetways only happen at airports which have their own 3rd party SODE jetways. I have a few airports (EGCC, EHAM, KSFO, OMDB) where I use Cartanya's AFCADs and exclusions - these use GSX's own jetway models for these airports. At these airports, the jetways work completely. I don't know why specifically it's affecting only 3rd party jetways but I thought it was something that was important to highlight.
Title: Re: GSX broken in P3D... great!
Post by: imranrshdkhan on August 22, 2022, 11:28:28 am
I cannot explain this: it's a completely offline installer so, you are getting all the correct files, and I just tried it now again, both with P3D 4.5 and P3D 5.3, and it works fine in both.

The first start up it might take a while to start, because it's rebuilding both the airport and the models cache. But subsequent starts should be fast.

so you trying to say P3D got no issues after the update?? So no solution for those having issues??
Title: Re: GSX broken in P3D... great!
Post by: FSworx on August 22, 2022, 11:50:05 am
Maybe a silly question, but has anyone reinstalled SODE, after finishing the work on GSX as described by Umberto above?

I went another way and replaced my Addon Manager Folder with a backup but still had the jetway issue. Since I have reinstalled SODE, everything seems to be fine again (so far).
Title: Re: GSX broken in P3D... great!
Post by: Tarzan on August 22, 2022, 11:51:21 am
Maybe a silly question, but has anyone reinstalled SODE, after finishing the work on GSX as described by Umberto above?

I went another way and replaced my Addon Manager Folder with a backup but still had the jetway issue. Since I have reinstalled SODE, everything seems to be fine again (so far).
I did it too but it doesn’t do anything at all. I ended up with the same issues.
Title: Re: GSX broken in P3D... great!
Post by: FilbertFlies on August 22, 2022, 01:32:48 pm
Same here. Just uninstalled and reinstalled SODE. Jetways still disappearing.
Title: Re: GSX broken in P3D... great!
Post by: fnav77 on August 22, 2022, 01:38:53 pm
Could we have a product that works if it is not too much to ask? How come a release for MSFS messes up GSX for P3d v5?

Also, could we have a valid and working update via the FSDT Live Update software instead of clicking on a random Google drive link? I am not very clever, I need things to be easy.... so please fix the Live Update!  8)
Title: Re: GSX broken in P3D... great!
Post by: gregoryv on August 22, 2022, 06:05:46 pm
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.

Hi Umberto,
I just downloaded and run provided add-on manager.
Unfortunately, same issues as before. I checked on two different airport and jetways disappeared as before.
https://i.imgur.com/uXG4vFV.jpg
https://i.imgur.com/SLHUdcy.jpg


Title: Re: GSX broken in P3D... great!
Post by: Doc_Z on August 22, 2022, 07:09:30 pm
It is time for new installers for both P3d and MSFS,  Workarounds here and there don't make it. Updates have made P3d  unusable.  GSX in MSFS doesn't work.

Please get this right!!
Title: Re: GSX broken in P3D... great!
Post by: airbadger on August 22, 2022, 07:13:48 pm
It is time for new installers for both P3d and MSFS,  Workarounds here and there don't make it. Updates have made P3d  unusable.  GSX in MSFS doesn't work.

Please get this right!!
.

Yeah, nothing so far has fixed this. GSX has been down in P3D since Thursday.
Title: Re: GSX broken in P3D... great!
Post by: Frank Lindberg on August 22, 2022, 09:06:24 pm
Same issue here :-(
Title: Re: GSX broken in P3D... great!
Post by: Joe Porter on August 23, 2022, 12:07:06 am
It is time for new installers for both P3d and MSFS,  Workarounds here and there don't make it. Updates have made P3d  unusable.  GSX in MSFS doesn't work.

Please get this right!!

Hear, hear!
Title: Re: GSX broken in P3D... great!
Post by: dexspeed on September 05, 2022, 10:18:49 pm
I lost my gsx in p3dv5 after installing gsx pro to msfs also. I have multiple issues: sode jetways not working ,parking editor not working (when klick "customitse parking positions" aircraft spawns to forest and starts spinning and then sim crashes) and many airports there is no gates aviailable or it says this gate is isolatet for example ksfo and kden an often it just dont work at any airport. i have reinstalled many ways
Title: Re: GSX broken in P3D... great!
Post by: mleuck on September 05, 2022, 10:29:44 pm
This product has gone from OK to worthless! Roll back to previous version and fix your errors. At least let us use the product that was working (and we paid for).