FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: daydreamer17 on August 19, 2022, 05:02:04 am
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Hi it was really quite a surprise that the FSDT team released GSX pro today, thank you so much!
However, I'm getting the "Could not find valid AFCAD Data at this position, services are not available" and I've tried a mix of 3rd party, Marketplace and default airport and I'm still getting the same error.
Attached is my couatl.log file, hope anyone can get back to me soon, I'm really looking forward to using the software, Thanks!
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I'm also having this problem.
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Run the Live Update later on, it's likely haven't got all new files, because cloudflare servers are still replicating. As an alternative, try a full reinstall:
- Uninstall everything using the FSDT Installer
- Uninstall the FSDT Installer itself from the Control Panel
- Go into your Addon manager folder (the one you chose for the installation) and remove the whole folder
- Run the installer again.
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Hi, I already did this with "Couatl Scripting Engine hasn't started" error then after that I was faced with this one.
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Check the GSX Settings if you have a copyright year of 2022. If not, you haven't got the latest files from the server so, you just have to run Live Update later, they will eventually reach you.
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Where can I find that? is it in the about of couatl program?
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Where can I find that? is it in the about of couatl program?
In the GSX Settings page.
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How can I access that? cause everytime I click on the gsx in-game menu it just narrates the error.
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Check the filesize ( in bytes ) for this file:
c:\Program Files (x86)\Addon Manager\couatl\GSX\__INIT__.PYE
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The file is 55kb
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Same
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I asked for the size in bytes.
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Oh I'm sorry about that, The file is 54.4 KB (55,728 bytes).
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54.4 KB (55,728 bytes) also
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You both have the right file but, of course, another file could be outdated, I just chose one as a test.
Try to add the whole Addon manager folder to the antivirus Exclusion and run the updater again.
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I did that
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ok, try this:
Remove both these folders:
\Addon Manager\couatl
\Addon Manager\couatl64
then run the Live Update again, it should download several files, see if it makes any difference.
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I've notice when my updater gets to the FSX/P3D part it quits.
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I've notice when my updater gets to the FSX/P3D part it quits.
As explained many times, if you run the Updater with the "Live Update" icon, it will quit at the end, performing only the steps for the product you actually have installed so, unless you installed everything, you'll never see all steps performed, and since at the end of the last step, there's nothing else left to do other than quit, it quits.
Report a problem only if you see actual errors.
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I've tried the antivirus exclusions and deleting the couatl folders then updating, still no dice.
I'm still getting the error in the sim and these errors in my couatl.log file:
Error: exception UNRECOGNIZED_ID in call SetDataOnSimObject param #2 '-548581440'
{}
Error: exception UNRECOGNIZED_ID in call SetDataOnSimObject param #2 '-548583792'
{}
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I'm still getting the error in the sim and these errors in my couatl.log file:
Are you getting ONLY those ones ? If yes, they are harmless, because they have been handled without a panic. If you have other errors, if would be best if you posted the actual LOG file ZIPPED, and attached to a post.
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Yes, but the sim is still narrating "Could not find valid AFCAD Data at this position" when I try to open the GSX Menu
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Here is my latest couatl.log file, I'm still getting the "Could not find valid AFCAD data at this position, services are not available 6" error in the sim.
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It looks like as the program is being prevented from reading the MSFS folders to search for airports. You can try adding both the Community and Official folders to the antivirus Exclusions.
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Unfortunately my antivirus does not have the capability to exclude whole folders, only single files are there any key files in the program that I can exclude to enable it to search for airports?
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Unfortunately my antivirus does not have the capability to exclude whole folders, only single files are there any key files in the program that I can exclude to enable it to search for airports?
That's unfortunate, try to exclude this file:
c:\Program Files (x86)\Addon Manager\couatl64\couatl64_MSFS.exe
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Still no dice :'(
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Could this still be related to old files not updating?
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Could this still be related to old files not updating?
Sure, basically all of the issues we are having were caused by that.
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Hmm I found out something very interesting, I tried it on KLCT and it worked, then tried it on KORD and other airports but it doesn't work there. here is my log.
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I am having this same issue. Could it be because my community folder is on a different drive, and not the standard MSFS location? I have tried the total reinstall of the Installer as well, suggested at the start of this thread, to no success.
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I am having the same issue. I tried the exclusions, uninstalling and fresh install with no luck
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I have the Community in a separate drive, another copy of MSFS for Steam, with another Community in another folder as well, and GSX work fine in both, so that can't be.
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how I can get a coatl log report?
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- open the Notepad and type the following on a new blank file:
logFile=couatl.log
(please note logFile is written beginning with a lower case L and a capital F )
- Save the file as couatl_MSFS.ini in the %APPDATA%\Virtuali folder
- Restart Couatl from the Tray Bar or start it from its icon on the Desktop
- Check your %APPDATA%\Virtuali folder and if there's a Couatl.LOG file there, post its content
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actually I can see the jetway with the airline logo but still having the Re: ERR:Could not find valid AFCAD Data at this position, services are not available
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Run the Live Update later on, it's likely haven't got all new files, because cloudflare servers are still replicating. As an alternative, try a full reinstall:
- Uninstall everything using the FSDT Installer
- Uninstall the FSDT Installer itself from the Control Panel
- Go into your Addon manager folder (the one you chose for the installation) and remove the whole folder
- Run the installer again.
Even after following this, when redownloading GSX it seems to be unzipping a file from my computer, rather than downloading it as it did initally. I assume because I agreed to the options to keep this on my computer when installing. Perhaps something in this archive is the issue, so where is it located so I can delete it and try downloading again properly?
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Perhaps something in this archive is the issue, so where is it located so I can delete it and try downloading again properly?
%APPDATA%\Virtuali\PackageCache
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%APPDATA%\Virtuali\PackageCache
Thanks will try now and report back
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I'm running into the same problem. I've tried fully uninstalling every FSDT program, the installer itself, the FSDT Addon Manager directory, deleting the old PackageCache, rebooting, reinstalling everything from scratch using the Universal Updater, running the live install to the default suggested FSDT directory, adding the Addon Manager to antivirus exclusions, live updating again, etc. Still running into the same roadblock of GSX not reading any AFCAD data.
Running a standard Steam installation. Log file included.
Scott,
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Thanks will try now and report back
Nope, unfortunately still did not work.
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I'm running into the same problem.
Well, no, according to your log, your problem is much worse. First, it seems your MSFS config folder, which should always be here on Steam:
%APPDATA%\Microsoft Flight Simulator
It's either missing, or it's missing the UserCfg.OPT, which we need to open to read where your Community folder is.
OR, the file might be there, but your user account might lack permission to access it. This seems to be indicated by the error in the log that it cannot start to write into %PROGRAMDATA%\Virtuali\Couat to create the airport cache. Without the airport cache, nothing will work.
One thing to try is to start Couatl as Administrator.
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Oh joy. :)
Looked into the UserCfg.OPT issue. It's sitting in the %APPDATA%\Microsoft Flight Simulator main directory where it sounds like it is supposed to be. [Enclosed]
Checked if the program lacks permission to write into %PROGRAMDATA%\Virtuali\Couatl . It has the airports.bin , airports2.bin , files.bin , and meta.txt files there. The airport and files have a size of 0 and the meta.txt file consists of these two lines:
"10
1660919179"
It's all greek to me but maybe those numbers make sense to you. As best I can tell, it is able to write to this directory as it is creating these new files and populating at least the meta one with data.
Tried running Couatl as administrator to see if that makes a difference (as I run MSFS itself as an admin). No joy there.
Sorry to be adding to the headache on release day. Hopefully if other folks are running into the same challenge this trouble shooting will make life easier for them.
Scott,
Scott,
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Looked into the UserCfg.OPT issue. It's sitting in the %APPDATA%\Microsoft Flight Simulator main directory where it sounds like it is supposed to be.
Ok, but the file says your Community and Official should be inside the "Package" folder there. Are they ? Are they real folders or shortcuts ?
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I am trying V Pilot MPTO scenery from the marketplace and I keep getting that there are no AFCAD for this airport, hence GSX does not work. How can I make it work? It works perfectly at other airports but not this one.
This is a Marketplace airport, does it make a difference?
How can I generate the AFCAD file?
Teo
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Here's a screen shot of the folder. They appear to be real folders rather than shortcuts.
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This is a Marketplace airport, does it make a difference?
Last page of the manual, big red sign labeled "Marketplace Airports"
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You should mention this on the product page and not only in the manual after people bought this product. >:(
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My couatl isn't detecting my sim directory. Current sim directory is D:/Addon Manager/couatl64, when my directory should be D:\Microsoft Flight Simulator. Is this why I'm having this problem?
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My couatl isn't detecting my sim directory. Current sim directory is D:/Addon Manager/couatl64, when my directory should be D:\Microsoft Flight Simulator. Is this why I'm having this problem?
Yes, but the line you see is not the problem, because even if it says "current sim directory", is in fact its own root, so it's right. The real problem is here:
RunningMode::pathToInstalledPackages
This indicates that, for some reason, your UserCfg.opt which contains the line with the path to the Community/Official folder, cannot be read. We suspect it's a permission problem because, we are doing some tests and, if we remove read permissions on purpose from that file, it doesn't crash, but it returns an empty string.
Is there anything unusual about your user account ? Like a limited user account ? What is your MSFS version, Steam or MS Store ?
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I have the steam verson, and I don't believe that I am on a limited user account.
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Hi there having same issue here reinstalled the fsdt installer twice but getting the afcad error at any airport I've restarted couati with administrator but still no joy. also to add my MSFS is installed in my own location on d drive, I also have the ms store version.
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I have the steam verson, and I don't believe that I am on a limited user account.
There's a little utility from Microsoft here:
https://docs.microsoft.com/en-us/sysinternals/downloads/accessenum
That can check permission on a folder and down. Try to run a Scan both in your Package folder, but also the ProgramData\Virtuali folder, it will tell you who has access to it.
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Here's an issue I've run into. I have two sceneries by fsimstudios. One is Kelowna and the other is for Edmonton. The Edmonton scenery has a cyeg-airport.bgl which I copied per your instructions. The Kelowna scenery does not contain a cylw-airport.bgl file. GSX doesn't see the addon scenery so I have to relocate to a parking position that GSX recognizes. Any thoughts on this? The issue isn't GSX but the addon scenery.
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The Kelowna scenery does not contain a cylw-airport.bgl file.
it is a Marketplace airport ?
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No, I purchased it off of Orbx Central.
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No, I purchased it off of Orbx Central.
Well, it must have some kind of airport file. UNLESS, maybe it's just 3d buildings placed over the default scenery taxy/parking layout ? I think you better ask the developer.
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No, I purchased it off of Orbx Central.
Well, it must have some kind of airport file. UNLESS, maybe it's just 3d buildings placed over the default scenery taxy/parking layout ? I think you better ask the developer.
Thanks for the reply. That could very well be. Odd that one of their airports has an airport bgl and another doesn't.
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Ok so I did change the permission on both Package folder and my ProgramData\Virtuali folder. I still get the error. I also restarted my computer after I did this.
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Ok so I did change the permission on both Package folder and my ProgramData\Virtuali folder. I still get the error. I also restarted my computer after I did this.
I need you to try a special diagnostic version we made, to show more about what's happening while accessing the Community folder:
http://update.virtualisoftware.com/couatl64_MSFS.exe
Place it in Addon Manager\Couatl64, post a new log made with it.
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Here's the log with the exe that you gave me.
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I have tried several re-installs, running couatl as admin and even updating the engine and i am still getting this error when at default airports. I haven't ever had this issue with P3D, is there a plan to fix this?
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Here's the log with the exe that you gave me.
Sorry, but the link I gave you is not the right version, could you please download it again and do the log again ?
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Here you go. I've notice will the logs is that the Airport cache are not valid, is that an error?
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Here you go. I've notice will the logs is that the Airport cache are not valid, is that an error?
You made this log with the standard version, likely because you updated, so it overwrote the testing version I linked before. Download it again and try again making a log.
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I download from the link you sent me, and this is the log.
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Hi, is there some explanation of where GSX looks for the user.cfg file? I've tried looking in where I've found online, but I don't actually have a user.cfg, or any files, in the folder in %USERPROFILE%\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\, just the empty folder structure. Is this perhaps the issue?
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Hi, is there some explanation of where GSX looks for the user.cfg file? I've tried looking in where I've found online, but I don't actually have a user.cfg, or any files, in the folder in %USERPROFILE%\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\, just the empty folder structure. Is this perhaps the issue?
It is under %USERPROFILE%\AppData\roaming\Microsoft Flight Simulator for me
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Yes for Steam version the UserCfg file it's under %USERPROFILE%\AppData\Roaming\Microsoft Flight Simulator (the same as %APPDATA%\Microsoft Flight Simulator)
otherwise is in %USERPROFILE%\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache
(or %LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache)
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Hi, I've actually managed to fix the issue.
I had previously installed MSFS using Xbox Game Pass, but then uninstalled and reinstalled via Steam.
When I uninstalled from the Microsoft Store ir left behind the previous file structure in %USERPROFILE%\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\, but empty. It seems GSX looked for the UserOpt.cfg in this file, but didn't move onto the steam install location for MSFS after it discovered the Micrtosoft one existed.
When I deleted the entire file structure from the old install it imediately worked.
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Ok so I tried the option above and that fixed it, now to fix the coult engine hasn't started problem.
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I've updated again today (still no luck) and got the diagnostic version of couatl, here is my log.
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I've updated again today (still no luck) and got the diagnostic version of couatl, here is my log.
check to see if you have this: %USERPROFILE%\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe. If you do delete it.
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GSX is working for me now. Thank you Benjwir and also thank you Umberto for your help with this.
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For some reason i can't delete the file even though i am running as admin in the app data local packages file
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I take this back.
I've updated again today (still no luck) and got the diagnostic version of couatl, here is my log.
This worked like a charm! Thanks Benjwri, and Thanks Umberto for all the help! (Side-note, hoping for PHNL soon so we can fly into paradise)
Hi, I've actually managed to fix the issue.
I had previously installed MSFS using Xbox Game Pass, but then uninstalled and reinstalled via Steam.
When I uninstalled from the Microsoft Store ir left behind the previous file structure in %USERPROFILE%\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\, but empty. It seems GSX looked for the UserOpt.cfg in this file, but didn't move onto the steam install location for MSFS after it discovered the Micrtosoft one existed.
When I deleted the entire file structure from the old install it imediately worked.
Happy Weekend of flying everyone!
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For some reason i can't delete the file even though i am running as admin in the app data local packages file
Are you using Microsoft store version or steam version?
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For some reason i can't delete the file even though i am running as admin in the app data local packages file
Yep, to solve that go into the folder, delete all the sub folders, then go back and delete the original folder.
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For some reason i can't delete the file even though i am running as admin in the app data local packages file
Yep, to solve that go into the folder, delete all the sub folders, then go back and delete the original folder.
That worked thanks!
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still not working for me i removed the folder started msfs and it put the folder back even tho msfs is installed on drive D
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Hi all
I found a BGL read failure in the GSX log of one of the Landmark addons.
This also produced this failure of GSX not doing any Airports and announcing AFCAD issues.
Best regards,
Daniel
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Hi all,
Been tinkering with GSX Pro for a while and trying to get it all to work at ENZV, made by WombiiActual on Flightsim.to.
As required the GSX jetways has to be disabled to make the scenery work as intended. I have disabled them in the configurator, just as I have at other airports.
But for some reason when the jetways are disabled, GSX can't read the AFCAD any more.
If I enable GSX jetways, there is no problem. But then the scenery is conflicting with the GSX jetways and gives elevation issues.
After several attempts on making it work, I'm giving up and hoping that one of you guys at this forum can point me in the right direction.
logfile is attached.
Cheers!
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Could not find valid AFCAD Data at this position, services are not available solution?
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Could not find valid AFCAD Data at this position, services are not available solution?
The sticky thread in this section "how to report an error"
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The logs indicates you set the visibility range of the airport to 0, using the disable_on_airports lines on the Couatladdons.ini file.
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My god! The one place I did not look.
Thank you! :-D
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Could not find valid AFCAD Data at this position, services are not available
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Could not find valid AFCAD Data at this position, services are not available
Then troubleshooting this kind of error, it's best to clear the airport cache, which will force a rebuild, which will be logged. Remove this folder:
%PROGRAMDATA%\Virtuali
And post a log after the first startup,
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How do you change the visibility range from Zero. I am trying to get GSX Pro to recognize KAUS but it says; Could not find valid AFCAD data at this position, services are not available.. How do I change Airport visibility range for 'enzv' set to 0 miles (due to disable_on_airports)
V/r
Tom Denbrock
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I am trying to get GSX Pro to recognize KAUS but it says; Could not find valid AFCAD data at this position, services are not available.. How do I change Airport visibility range for 'enzv' set to 0 miles (due to disable_on_airports)
That particular line was only a problem in the OP case, without your log is impossible to say if yours is the same problem.
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Thank you for replying.. How do I go about getting you that information?
Tom
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To troubleshoot this kind of error, it's best to clear the airport cache, which will force a rebuild, which will be logged. Remove this folder:
%PROGRAMDATA%\Virtuali
And post a log after the first startup, following the instructions here:
http://www.fsdreamteam.com/forum/index.php/topic,26759.0.html
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I'm sorry to keep asking but where is this folder %PROGRAMDATA%\Virtuali? I cannot find it
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I'm sorry to keep asking but where is this folder %PROGRAMDATA%\Virtuali? I cannot find it
If you type exactly that on the windows start area or on a file explorer view, then Enter, it will open it.
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Solution for this problem? COULD NOT FIND VALID AFCAD DATE AT THIS POSITION, SERVICES ARE AVAILABLE DOES NOT START THE APPLICATION
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Where do I find the %APPDATA%\Virtual folder.. I have no clue
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Where do I find the %APPDATA%\Virtual folder.. I have no clue
First, it's %PROGRAMDATA%\Virtuali, not %APPADATA%\Virtualii
You don't have to find anything: just type exactly that from the windows Start area or from a File Explorer address bar, then press Enter, the right folder will open.
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I tried that and it does not recognize it. This is crazy, That folder doesn't exist
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It's normal it doesn't exists if you just run the FSDT Live Update, which means the next start GSX will rebuild its airport cache, so the log you'll get from that session should contain some information about why the airport couldn't be found.
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hank you. I finally got some help. I miss understood the %APPDATA% I needed to go to User/Appdata/Roaming/virtuali
Thank you for your help
V/r
Tom Denbrock
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I miss understood the %APPDATA% I needed to go to User/Appdata/Roaming/virtuali
Sorry, no. I said %PROGRAMDATA% not %APPDATA%!!
It's usually in C:\ProgramData\Virtuali, but if it's not there, just go ahead and do the log.
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I haven't been able to use the software since day 1. The error "Could not find valid AFCAD data,......." at this position keeps coming up. I tried the offline installer, also without success.
My theory is because my user folder contains the letter "'Ä" so the folder is not accessible. As I said, I really tried everything and reinstalled.
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I haven't been able to use the software since day 1. The error "Could not find valid AFCAD data,......." at this position keeps coming up. I tried the offline installer, also without success.
I merged your post in the correct thread, to troubleshoot this kind of error, it's best to clear the airport cache, which will force a rebuild, which will be logged. Remove this folder:
%PROGRAMDATA%\Virtuali
And post a log after the first startup, following the instructions here:
http://www.fsdreamteam.com/forum/index.php/topic,26759.0.html
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Here u are
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Here u are
You posted the .ERR file, not the .LOG file, which you should have if you followed the previous instructions correctly.
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I have tried to find a solution to this problem with the solutions proposed in this forum. Nothing worked, I need help. Attached the log.
Thank you
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You posted the .ERR file, not the .LOG file, which you should have if you followed the previous instructions correctly.
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Now
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Now
I suspect the problem might be your user name containing non-ascii characters. This is something we need to check, because it's supposed to work, but I can't say right now when it will be fixed on our side.
There might be a workaround, by creating a Symlink from an different folder, like C:\MSFS or something similar, TO the actual Community folder, and edit your UserCfg.opt file last line to point to this new folder. This to save you from moving everything out but, if you are not comfortable with this, I suggest waiting for an update.
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That's exactly what I was thinking. Users from Germany in particular will often have to struggle with this problem.
I ask you to fix this problem quickly, the product is absolutely useless and I should really ask for my money back.
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I can't get the log. I create a new blank file with notepad, I write: logFile=couatl.log, I save it in %APPDATA%\Virtuali with the name couatl_MSFS.ini. I restart MFS and Couatl and when I close everything again, the file is blank with the line I wrote at the beginning
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I can't get the log. I create a new blank file with notepad, I write: logFile=couatl.log, I save it in %APPDATA%\Virtuali with the name couatl_MSFS.ini. I restart MFS and Couatl and when I close everything again, the file is blank with the line I wrote at the beginning
You must have done something different. The thread here has a sample .INI file that is surely correct.
https://www.fsdreamteam.com/forum/index.php/topic,26759.0.html
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Of course I was doing something wrong, the file extension was still .txt and not .ini
It's fixed now, attached the log.
Thank you!
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Hi,
I'm also having the error "could not find valid AFCAD..." No matter what Airport, Gate, Stand - same thing.
This is beyond frustrating. I've tried everything mentioned here to no avail.
Attached is couatl.log zipped.
Please help/advice
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I'm also having the error "could not find valid AFCAD..." No matter what Airport, Gate, Stand - same thing. This is beyond frustrating. I've tried everything mentioned here to no avail.
Your error is caused by a permission problem in the airport cache folder:
Error while creating airport cache: can't write to "C:\ProgramData\Virtuali/Couatl/msfs\meta.txt"
This shouldn't normally happening, because of course we set the proper permissions in the installer and we reset them correctly again each time your run the FSDT Updater, so it might be caused by:
- Your antivirus is blocking access to it. Configure the antivirus to add the whole Addon Manager folder to the Exclusion.
- The file might be blocked from a crash happened in a previous session. Restart windows, remove this folder:
C:\ProgramData\Virtuali
And run the FSDT Update again, so the correct permissions are reset.
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Thanks for your quick reply, but it didn't work.
Did exactly what you said, eg,
- I completely disabled my AV, not just creating exemption
- restarted Windows
- deleted the "C:\ProgramData\Virtuali" folder
- Run the Live update again
- started MSFS @ default EDDF
- started couatl64_MSFS.exe
Problem persists. I don't know what else to do.
BTW, meta.txt looks exactly the same as before.
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Try starting it As Administrator.
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Nope, same thing.
However, I don't know if it's related, but when I run the updater, i get a ton of messages like these:
"Removing file C:\Program Files (x86)\Addon Manager\MSFS\fsdreamteam-gsx-world-of-jetways\scenery\FSDT_WorldOfJetways\ZSPD_jetways.bgl after uncompressing it, because it's Disabled"
Not quite sure what this means
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"Removing file C:\Program Files (x86)\Addon Manager\MSFS\fsdreamteam-gsx-world-of-jetways\scenery\FSDT_WorldOfJetways\ZSPD_jetways.bgl after uncompressing it, because it's Disabled"
It's normal, you Disabled those airports in the Config panel, so it won't install them again.
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Either way, re-enabling them in the Config Panel does nothing.
At this point I have no other choice but to un-install the product, because sure enough it isn't working as intended.
It could be something very simple, I could be missing something, but I don't have time and money to waste.
I'm glad it works for others, but it seem's I'm not the only one having a hard time with this.
I'll give it a few month's and see if you guys or the community comes up with a fix, but until then - no GSX for me.
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I'm glad it works for others, but it seem's I'm not the only one having a hard time with this.
You are in fact the only one with a permission problem on a folder you shouldn't have any problems writing to, who couldn't fix in that way.
COULD BE you are running a 2nd copy of Couatl ? One that is started by the sim (because it's in the EXE:XML) and another one you started yourself manually ? Restart Windows again, start MSFS and don't start Couatl manually but, pay attention to the TRAY BAR and see if its icon comes up.
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That's me and those stupid Windows permissions, lol
Anyway, when starting the sim the icon for Couatl is in fact in the tray bar.
And no, I am not starting a second one manually.
So, problem persists.
Speaking of permissions, I remember reading in a previous post you mentioned something about some Microsoft permission file/folder checking program, would it beneficial to try that and could this program indeed fix my issue?
I can't remember the post, so if you would be kind enough and post a link, I would appreciate it.
TIA
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Could Not Find Valid Afcad please solve this problem paid and disappointment
SOLUTION PLEASE
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Could Not Find Valid Afcad please solve this problem paid and disappointmentSOLUTION PLEASE
Your problem is the same discussed before: non-ascii characters in your user name:
https://www.fsdreamteam.com/forum/index.php/topic,26527.msg178502.html#msg178502
We'll have to fix it, for sure, but it might take some days. In the meantime, a possible solution is to move the MSFS Content outside your user account, as explained here:
https://www.fsdreamteam.com/forum/index.php/topic,27258.msg178611.html#msg178611
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Well it didn't work for me either.
I enabled permissions for the addon manager folder, deleted the C:\ProgramData\Virtuali folder and then restarted windows. it didn't work
I fired the antivirus and deleted all folders, uninstalled gsx and fsdt installer, and all its folders. I restarted windows and installed fsdt and gsx again (without antivirus) and I get the same result.
I think I am left without gsx and without my money, like the rest of my colleagues with the same problem.
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The problem really should be number one on your agenda. Because others can at least use the product, unlike us.
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Please give us an update, when the problem is fixed... I won't make the goaround, because it's too risky for just one addon.
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The problem of non-ascii characters in your user name will surely be fixed, but we can't give an exact estimate when, most likely somewhere during the next week.
The whole airport cache issue will eventually go away after SU10 will be out, because there will be a new API that will allows us to get data about the airport directly from the simulator, without having the need to opening the airport .BGL, which will not only remove the need to have an airport cache, but also will allow GSX to be used on Marketplace encrypted airports.
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The whole airport cache issue will eventually go away after SU10 will be out, because there will be a new API that will allows us to get data about the airport directly from the simulator, without having the need to opening the airport .BGL, which will not only remove the need to have an airport cache, but also will allow GSX to be used on Marketplace encrypted airports.
I just hope you are right with this statement.
Knowing the pace at which Microsobo rather throws new addons and eyecandy at us instead on focusing to fix the most funadmental flaws and bugs plaguing the community since MS Flight Crapulator 2020 was conceived, I have my doubts.
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Knowing the pace at which Microsobo rather throws new addons and eyecandy at us instead on focusing to fix the most funadmental flaws and bugs plaguing the community since MS Flight Crapulator 2020 was conceived, I have my doubts.
We are already working with it with Beta, and we are working at integrating in GSX. It's mostly there, the only thing still missing is data for Jetways, which is very important for GSX.
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I understand perfectly, but in the meantime I would like to have my money back, how can I request it?
When I see that the problem is really solved, I will make a purchase again and I will be able to have the long-awaited gsx.
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i can not figure out this problem and can seem to pull up the log couatl log but the last time i seen it. it would not read afcad because something like section 6 fail has this happened to any one and how to fix
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i can not figure out this problem and can seem to pull up the log couatl log but the last time i seen it. it would not read afcad because something like section 6 fail has this happened to any one and how to fix
Impossible to help you without a log with that error.
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I had it.
Been messing around with this AFCAD crap for the past 8 hours, uninstalling - re-installing, giving permissions to everything GSX / virtuali related...
Updating with regular Installer, updating with offline installer - NOTHING works.
I'm at my wit's end.
Since there is absolutely no help found here, I just stick with my faithfull Pushback Toolbar.
At least that works.
I am not expecting to be held by my hand and shown exactly how and what to do, but getting no trouble-shooting tips whatsoever?
And no, Umberto, I am NOT the only one who has this permission denied msg, as there are plenty of other users with exactly the same problem
I do hope that SU10 will fix the problem, but as I said before: I HIGHLY doubt it.
I am aware there is only so much you can do so I thank you for the help so far,
Regards
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I am not expecting to be held by my hand and shown exactly how and what to do, but getting no trouble-shooting tips whatsoever? And no, Umberto, I am NOT the only one who has this permission denied msg, as there are plenty of other users with exactly the same problem
Each single one who had this permission problem either fixed by configuring the antivirus or being sure he didn't started couatl twice, a first copy started by the simulator automatically and another started by himself, because he tried to launch it manually without realizing it already started.
Maybe this is your issue ?
I do hope that SU10 will fix the problem, but as I said before: I HIGHLY doubt it.
SU10 alone won't fix it. But it will allow use to UPDATE GSX so it won't require an airport cache to begin with. Assuming the API will contain everything we need.
At this time, it lacks data about Jetways and Runway starts. Asobo confirmed Runway Starts will come, but haven't confirmed if Jetways (and Jetway links ) will come as well, and without them, we can't have the full features working.
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Each single one who had this permission problem either fixed by configuring the antivirus or being sure he didn't started couatl twice, a first copy started by the simulator automatically and another started by himself, because he tried to launch it manually without realizing it already started.
Maybe this is your issue ?
Nope, it ain't.
As I've mentioned in a previous post, I completely disabled my antivirus. So it can't be that.
In regards to couatl starting twice: In 8 out of 10 MSFS start up's, it doesn't even load. There is nothing in the tasktray (where the clock and date is) and nothing showing up in TaskManager either. I looked and checked my exe.xml and sure enough: couatl's entry is present and enabled.
BTW, how many entries regarding everything GSX related should be present in the content.xml file? All I have there is: "<Package name="fsdreamteam-gsx-world-of-jetways" active="true"/>"
TIA
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Im having the same issues couldnt find valid AFCAD Ive tried most suggestion without any luck see log file.
Cheers Greg
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In regards to couatl starting twice: In 8 out of 10 MSFS start up's, it doesn't even load. There is nothing in the tasktray (where the clock and date is) and nothing showing up in TaskManager either. I looked and checked my exe.xml and sure enough: couatl's entry is present and enabled
But that doesn't have anything to do with GSX, it's a known MSFS but that results in program started from the EXE.XML doesn't start automatically:
https://www.fsdreamteam.com/forum/index.php/topic,26924.0.html
BTW, how many entries regarding everything GSX related should be present in the content.xml file? All I have there is: "<Package name="fsdreamteam-gsx-world-of-jetways" active="true"/>"
That's all you are supposed to have, because there you'll only find packages that have at least one scenery.
As I've said, assuming your windows permissions are correct, the only reasons why you could possibly get an "access denied" when trying to build the airport cache, is:
- antivirus interference.
- two copies of couatl .exe running
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Im having the same issues couldnt find valid AFCAD Ive tried most suggestion without any luck see log file.
Your error is caused by this file:
totofteam-france-totofobjet-modellib\scenery\TOTOF-LIB-MF2020.bgl" (system:409)
I'm not sure why windows report an error, as if it was meant to be encrypted, but it isn't.
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Thank VM ill take the scenery out and report back.
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So I see, that the ASCII Characters Problem was fixed. Should I start the Liveupdate or Installer Update first?
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So I see, that the ASCII Characters Problem was fixed. Should I start the Liveupdate or Installer Update first?
As explained in the Offline installer instructions, always try the Live Update first, and see if you are getting the update files. If you don't or see the updater keeps downloading old files over and over, then use the Offline installer.
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I have to ask again if the product is already installed. Can I run the offline installer over it or do I have to uninstall everything first?
If I installed the offline installer, I still have to run an update. If so, do I assume the Live Updater first and then the Installer Update?
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I have to ask again if the product is already installed. Can I run the offline installer over it or do I have to uninstall everything first?
If uninstalling was required, we'll clearly alerted to do so in the Offline installer instructions.
Yes, of course the Offline installer cannot be used to install from scratch if you don't even have the product installed, it doesn't contain anything, only the base GSX code updates there were supposed to be obtained as Live Update.
If so, do I assume the Live Updater first and then the Installer Update
Please re-read my explanation: you only need to download and install the Offline updater if you notice the Live Updater is downloading the same files over and over and you are not getting the latest update. Otherwise, you only need to run the Live Update.
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GSX worked OK for me on initial install, but since then it has always given the "could not find valid AFCAD" error. Uninstalled and reinstalled, updated with the latest offline addon manager and the problem remains.
I've uploaded the couatl log from the latest flight.
Thanks
steve
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So I really tried everything. Disabled antivirus, reinstalled via the installer, then ran the live updater and last but not least ran the offline installer, but I still have the same problem of the data not being found.
I actually thought that the ASCII problem was fixed, but apparently there are still problems -.-
Attached is my log file.
I simply can't use this application since 2 weeks.
Plus, GSX updates all the time. Even if I then load the offline installer over it, the same files are always downloaded and the update button is always visible in the installer.
The Live Updater is always 1 of 37 and closes at some point. When restarting, the same files are always downloaded. Then I started the latest offline installer and opened the liveupdater again. Everything the same, the same files are downloaded as always.
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I actually thought that the ASCII problem was fixed, but apparently there are still problems -.-
In order to understand why is still not working, we need your actual UserCfg.OPT file, located here:
%LOCALAPPDATA%\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache
ZIP IT ( important!!! ZIP IT, please ) and Attach it to a post.
Plus, GSX updates all the time. Even if I then load the offline installer over it, the same files are always downloaded and the update button is always visible in the installer
Nowhere we ever said the Update button is supposed to disable itself, it's not an indication if you are updated or not, it just a button you click to request an "Update check", so it's always active.
The Live Updater is always 1 of 37 and closes at some point.
You are not supposed to see all steps performed, until you have *ALL* FSDT products, for all simulators, all installed at the same time. If you have only 1 product installer, only 1 product will be updated.
When restarting, the same files are always downloaded.
Please clarify which files are always downloaded, because this might not be an indication of the problem. As explained in several other threads, at least two files, the Airport Services and the jetway Scenery files ARE supposed to be downloaded over and over, because we found it's faster to always download them than checking if they are updated or not (because those two are made of many small files)
If you see files other than these two being downloaded over and over, and always the same, then you need to use only the Offline installer.
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Thanks for your fast reply!
Here is the UserCfg.
GSX flightLoaded C:\Users\Matthäus\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\MISSIONS\Custom\CustomFlight\CustomFlight.FLT
The Matthäus part is the problem.
in the UserCfg it's right:
Matthäus
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Is it possible to change the path manually?
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I am very tired
I have unistall and installed for many time…..I have delete all old folder after new installation….but the problem is the same!!!!!!
THERE ARE NOT PARKINGS AVAILABLE AT THIS AIRPORT
and manu gsx start but always loading
Mr Umberto can you help me?
Thanks in advanced
Giosue
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Thank VM ill take the scenery out and report back.
All fixed now GSX working thanks.
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Please review the attached log. I am having the same problem as others. I've tried multiple solutions listed in this thread to no avail.
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I am very tired
I have unistall and installed for many time…..I have delete all old folder after new installation….but the problem is the same!!!!!!
THERE ARE NOT PARKINGS AVAILABLE AT THIS AIRPORT
and manu gsx start but always loading
Mr Umberto can you help me?
Thanks in advanced
Giosue
Hi to all ... solved at 3:00 am :-\
I've been lucky, afther new installation from universal download with antivirus closed ... pre deleted all old folder of gsx ..... now all run perfectly
Regards
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Any news about my problem?
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Please review the attached log. I am having the same problem as others. I've tried multiple solutions listed in this thread to no avail.
You have the same error in a recent post on this page:
https://www.fsdreamteam.com/forum/index.php/topic,26527.msg179665.html#msg179665
Just, in your case, the offending file is this one:
Community\Walt Disney Amphitheatre Orlando FL v1.0\scenery\mycompany\objects.bgl
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Any news about my problem?
You posted your file at 10:45 PM in the night, are you already expecting a solution on the next morning ? We are obviously looking at it right now.
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Thanks for your great support Umberto!
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Thanks for your great support Umberto!
We just released another update today, which I hope should fix your problem now.
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Umberto, i kiss your heart! It's finally working now!
Thanks a lot for your work and all the best!
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Guess I'm the only one who can't get it to work because of some f****d up Windows permission error/problem.
And Umberto, before you tell me again that it's either 2 couatl's running and/or my AV causing the problem as
you have stated before: It is NONE of that.
First of all: My AV is COMPLETELY disabled. In other words: No exclusion needed.
Second: couatl won't start automatically with MSFS (which is NOT my problem at all) because if it fails to autostart,
I just run it from it's original location as Admin.
To conclude: The only option left for me to do is obviously a complete wipe and new install of Windows which is weird, as the current install of Windows isn't even a month old. EVERYTHING, and I mean ALL my other programs, apps and games work without any problems, including those which have entries in the ProgramData folder, and there are quite a few.
And I am in no mood to start all over again from scratch just because of ONE program not working.
I tried everything possible, but closing in on this permission thing is impossible as there are literally 1000's of solutions online of which most contradict themselves.
Bottomline: NO GSX for me.
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First of all: My AV is COMPLETELY disabled. In other words: No exclusion needed.
And that's a mistake. Never, ever, we suggested to "disable" anything. Antivirus are never really disabled, because their low-level windows service is always running and, I witnessed so many times the antivirus still interfering, even if it looked "disabled".
That's why not a single time we ever said to "disable" the antivirus but, instead, CONFIGURE it to add the whole Addon Manager folder to the antivirus EXCLUSIONS.
Second: couatl won't start automatically with MSFS (which is NOT my problem at all) because if it fails to autostart
It's not your problem but, it's a known MSFS bug, it doesn't start automatically for me either, and none of the programs in my EXE.XML starts automatically.
I just run it from it's original location as Admin.
That's what I find strange, and that's why ( according to your own report ) I said it was more likely the "access denied" was more likely a problem of having started two copies of the program at once, with the first one blocking access to the second because, running as Admin, you should always have access to the airport cache folder, that is %PROGRAMDATA%\Virtuali.
I'd say remove that folder and try again with the latest offline installer we released today but, I think you already tried that.
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Used the latest offline installer, now I am getting this (see attached image).
The GSX MAIN MENU loading screen just sits there forever circling (been watching it now for 15 mins) but other than that doing nothing.
Also on the top left it keeps saying "There are no Parking spots available at this Airport (which, in this case, is EDDS - Stuttgart (Asobo).
Tried different spots and different airports - still the same. However, I never even saw this "Loading GSX Menu,..." screen before, so I assume I musdt be making some sort of progress.
Any idea?
TIA
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Used the latest offline installer, now I am getting this (see attached image).
It seems your permission problem has been fixed now but, please, don't post screenshot, always post the log, which includes all information we need, inducing the message.
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I have the same problem
Used the latest offline installer, now I am getting this (see attached image).
The GSX MAIN MENU loading screen just sits there forever circling (been watching it now for 15 mins) but other than that doing nothing.
Also on the top left it keeps saying "There are no Parking spots available at this Airport (which, in this case, is EDDS - Stuttgart (Asobo).
Tried different spots and different airports - still the same. However, I never even saw this "Loading GSX Menu,..." screen before, so I assume I musdt be making some sort of progress.
Any idea?
TIA
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Used the latest offline installer, now I am getting this (see attached image).
The GSX MAIN MENU loading screen just sits there forever circling (been watching it now for 15 mins) but other than that doing nothing.
Also on the top left it keeps saying "There are no Parking spots available at this Airport (which, in this case, is EDDS - Stuttgart (Asobo).
Tried different spots and different airports - still the same. However, I never even saw this "Loading GSX Menu,..." screen before, so I assume I musdt be making some sort of progress.
Any idea?
TIA
I was the same problem.....I solved in this way...:
1. unistall all from gsx installer
2. unistall the FSDT universal installer from control panel of windows
3. delete manually the folder addon manager and the virtuali folder in the programdata! close and restart the pc
3. close the antivirus
4. install FSDT universal installer and run the installer of gsx pro.
I think thet the problem is during the installation loss some files....need try few times and be lucky!
you have slow internet line? could be a cause of data loss .... try at night ...
Regards
Giosue
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It seems your permission problem has been fixed now but, please, don't post screenshot, always post the log, which includes all information we need, inducing the message.
Here's the log:
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I am having the same problem as Crashdive and JoeBlack, I tried using the method JoeBlack used to fix his problem, but it didn't work for me.
Here is my log.
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I am having the same problem as Crashdive and JoeBlack, I tried using the method JoeBlack used to fix his problem, but it didn't work for me.
Your log shows you still have the "no parkings available at this airport 6", which is normal you have, since your log also shows you haven't updated, either from the Live Update or the latest Offline installer.
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i didnt turn off the antivirus correctly and I tried it now and its downloading more than it did before, I have hope that it will work now.
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Hey Umberto,
Have been trying to open GSX menu during the last 2 days in MPTO(payware) but it keeps giving me the AFCAD error. Have done everything I could. It only happens at this airport. I used the offline installer. The sim did not crash. I ALT+F4rd out of frustration.
Santiago
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It seems your permission problem has been fixed now but, please, don't post screenshot, always post the log, which includes all information we need, inducing the message.
Here's the log:
Any insights?
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Im having the same problem even with the new Update, here is my log.
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I was the same problem.....I solved in this way...:
1. unistall all from gsx installer
2. unistall the FSDT universal installer from control panel of windows
3. delete manually the folder addon manager and the virtuali folder in the programdata! close and restart the pc
3. close the antivirus
4. install FSDT universal installer and run the installer of gsx pro.
I think thet the problem is during the installation loss some files....need try few times and be lucky!
you have slow internet line? could be a cause of data loss .... try at night ...
Regards
Giosue
I can't believe it: That did it, mate! Thanx so much! :o :P
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@Crashdive Did you activate it the antivirus after the instalation of the gsx pro?
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Have been trying to open GSX menu during the last 2 days in MPTO(payware) but it keeps giving me the AFCAD error.
Should I assume you mean it works in other airports ? Is that a Marketplace-bought airport ?
If you check the log after the 1st startup after running the updater ( which forces the airport cache to be regenerated ), it might contain indications why that airport hasn't been loaded.
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@Crashdive Did you activate it the antivirus after the instalation of the gsx pro?
Not quite sure what you mean, but I'm using AVG Antivirus and created an exemption/exclusion for the whole Addon Manager folder.
I think (Umberto actually pointed this out) the mistake I made was I had the AV program completely disabled. Once I re-enabled it I then
followed your steps by un-installing and re-installing the GSX program and THEN creating the exemption/exclusion in AVG.
Fired up MSFS and BINGO! It worked.
One thing to notice (at least in my case): the couatl engine resided in the OS's System Tray but for some strange reason did NOT show
as an entry in the TaskManager. At least not straight away - only after activating the GSX menu from the toolbar within the sim did it show
up in the TaskManager. (Is that supposed to be like that? - I don't know. All I can say is it worked).
In other words: couatl started with the Sim (as defined within the exe.xml).
Maybe this will be helpful to other users facing the same or similar problems I had.
Regards, C ;)
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Should I assume you mean it works in other airports ? Is that a Marketplace-bought airport ?
Yes. I said it. It only happens at this airport. And yes, it is a payware airport bougjt at the marketplace. However, other airports bought frlom the marketplace, even from the same developer, work fine.
If you check the log after the 1st startup after running the updater ( which forces the airport cache to be regenerated ), it might contain indications why that airport hasn't been loaded.
Would you please elaborate a little?
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Would you please elaborate a little?
After you run the FSDT Live Update, the airport cache is cleared, so a new one will be generated at the first startup.
This is where all airports are searched so, if there's a problem with that airport, the log will indicated that but, it's important you don't restart the program, otherwise the next log will overwrite the one made on the first startup during the cache regeneration, so the one that might have potentially indicated the issue would be lost.
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Im having the same problem even with the new Update, here is my log.
Umberto is there any solution to this? I have spent two weeks more than 20 hours trying gsx to work by reinstalling, following all the instructions in this topic but nothing, it says that can't find valid AFCAD, thanks.
Zoco
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following all the instructions in this topic but nothing, it says that can't find valid AFCAD
If your error is still this one you posted in your log ( and if it's not, please post an updated log with your current situation ).
IOError: [Errno 2] No such file or directory: u'C:\\Users\\ZOCOPETA\\AppData\\Local\\Packages\\Microsoft.FlightSimulator_8wekyb3d8bbwe\\LocalCache\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/tooltip'
You have been mislead about the "Not valid AFCAD" message, which is a consequence of this, but not the real cause, since this error is not caused by the airport cache or a BGL, it seems you either:
- Haven't installed GSX
- The links to GSX in the Community folders are not there anymore or are not valid
- Your Community is not really there.
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following all the instructions in this topic but nothing, it says that can't find valid AFCAD
If your error is still this one you posted in your log ( and if it's not, please post an updated log with your current situation ).
IOError: [Errno 2] No such file or directory: u'C:\\Users\\ZOCOPETA\\AppData\\Local\\Packages\\Microsoft.FlightSimulator_8wekyb3d8bbwe\\LocalCache\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/tooltip'
You have been mislead about the "Not valid AFCAD" message, which is a consequence of this, but not the real cause, since this error is not caused by the airport cache or a BGL, it seems you either:
- Haven't installed GSX
- The links to GSX in the Community folders are not there anymore or are not valid
- Your Community is not really there.
My gsx is installed, this happened the same with the livery application of the Fenix a320, like the app couldn't find the location of the community but was ther, they passed me a different livery application fo the Fenix a320 and it worked, probably was a different method for the application to find th community, I don't really know, I'm not very good at this.
Zoco
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following all the instructions in this topic but nothing, it says that can't find valid AFCAD
If your error is still this one you posted in your log ( and if it's not, please post an updated log with your current situation ).
IOError: [Errno 2] No such file or directory: u'C:\\Users\\ZOCOPETA\\AppData\\Local\\Packages\\Microsoft.FlightSimulator_8wekyb3d8bbwe\\LocalCache\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/tooltip'
You have been mislead about the "Not valid AFCAD" message, which is a consequence of this, but not the real cause, since this error is not caused by the airport cache or a BGL, it seems you either:
- Haven't installed GSX
- The links to GSX in the Community folders are not there anymore or are not valid
- Your Community is not really there.
My gsx is installed, this happened the same with the livery application of the Fenix a320, like the app couldn't find the location of the community but was ther, they passed me a different livery application fo the Fenix a320 and it worked, probably was a different method for the application to find the community or could be that the FSDT app can't find the vez in the community but gsx is installed in the community, I don't really know, I'm not very good at this.
Zoco
Or could be that the community is not there but all of my other things are working
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following all the instructions in this topic but nothing, it says that can't find valid AFCAD
If your error is still this one you posted in your log ( and if it's not, please post an updated log with your current situation ).
IOError: [Errno 2] No such file or directory: u'C:\\Users\\ZOCOPETA\\AppData\\Local\\Packages\\Microsoft.FlightSimulator_8wekyb3d8bbwe\\LocalCache\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/tooltip'
You have been mislead about the "Not valid AFCAD" message, which is a consequence of this, but not the real cause, since this error is not caused by the airport cache or a BGL, it seems you either:
- Haven't installed GSX
- The links to GSX in the Community folders are not there anymore or are not valid
- Your Community is not really there.
today i tried another product and i tried to install but following the steps for arrive to the fommunityin the Appcache or something like that and then locals and then I start searching the Microsoft flight simulator folder, following the steps of where is my community , it was imposible to find it.( This was in the product panel file, it wasn't my normal file, I think is that). This is a new thing, i created a flight on the runway and it worked! then i told gsx to teleport me to a stand and it worked but then suddenly it stop working and imposible to do it work again, this log is after it worked, i dont know
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following all the instructions in this topic but nothing, it says that can't find valid AFCAD
If your error is still this one you posted in your log ( and if it's not, please post an updated log with your current situation ).
IOError: [Errno 2] No such file or directory: u'C:\\Users\\ZOCOPETA\\AppData\\Local\\Packages\\Microsoft.FlightSimulator_8wekyb3d8bbwe\\LocalCache\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/tooltip'
You have been mislead about the "Not valid AFCAD" message, which is a consequence of this, but not the real cause, since this error is not caused by the airport cache or a BGL, it seems you either:
- Haven't installed GSX
- The links to GSX in the Community folders are not there anymore or are not valid
- Your Community is not really there.
today i tried another product and i tried to install but following the steps for arrive to the fommunityin the Appcache or something like that and then locals and then I start searching the Microsoft flight simulator folder, following the steps of where is my community , it was imposible to find it.( This was in the product panel file, it wasn't my normal file, I think is that). This is a new thing, i created a flight on the runway and it worked! then i told gsx to teleport me to a stand and it worked but then suddenly it stop working and imposible to do it work again, this log is after it worked, i dont know
Oky so for what i seen if i respawn in the runway all works but it doesn´t anything when i ask deboarding or catering or all, it just like invisible, it saying that is deboarding but there are no stairs and all
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So if im in the stand i get could not find valid AFCAD and sometimes a log that is the same i posted before and when i create a flight from the runway, it tells me that gsx works but there is no ground services, all are invisible, please Umberto what can i do, i have spend more than 30hours trying to do GSX work reading peoples problem and more, i have been around 2-3weeks, please.
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So if im in the stand i get could not find valid AFCAD and sometimes a log that is the same i posted before and when i create a flight from the runway, it tells me that gsx works but there is no ground services, all are invisible, please Umberto what can i do, i have spend more than 30hours trying to do GSX work reading peoples problem and more, i have been around 2-3weeks, please.
The last log you posted still shows the same problem, I'll repeat again the possible reasons:
You have been mislead about the "Not valid AFCAD" message, which is a consequence of this, but not the real cause, since this error is not caused by the airport cache or a BGL, it seems you either:
- Haven't installed GSX
- The links to GSX in the Community folders are not there anymore or are not valid
- Your Community is not really there.
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So if im in the stand i get could not find valid AFCAD and sometimes a log that is the same i posted before and when i create a flight from the runway, it tells me that gsx works but there is no ground services, all are invisible, please Umberto what can i do, i have spend more than 30hours trying to do GSX work reading peoples problem and more, i have been around 2-3weeks, please.
The last log you posted still shows the same problem, I'll repeat again the possible reasons:
You have been mislead about the "Not valid AFCAD" message, which is a consequence of this, but not the real cause, since this error is not caused by the airport cache or a BGL, it seems you either:
- Haven't installed GSX
- The links to GSX in the Community folders are not there anymore or are not valid
- Your Community is not really there.
Okay what can i do? gsx is installed, in the FSDT installer it says where is my community and i dont know what to do..
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Okay what can i do? gsx is installed, in the FSDT installer it says where is my community and i dont know what to do..[/quote]
The Installer will not check each and every file to be there, to report "installed" or not. In your case, you are missing a file that is surely always installed with GSX, so you should first try to:
- Run the Live Update, and pay attention if there are errors. The missing file should be restored.
Maybe you have a permission problem in your Community folder, so the updater might not be able to restore the file. Also, WHERE you installed the "Addon manager" ? Have you changed the suggested location ? If yes, where, exactly ?
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So i run like Live uptader like 10 times and i think it worked perfectly the addon manager is in my C:\Program Files (x86)\Addon Manager, i didnt change the suggested location, i did installed where he wanted.
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Do you have the file which is reportedly missing in your log ?
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Do you have the file which is reportedly missing in your log ?
I think i have it but when i try to search it in my folder automatically it sends me to a google page and giving error
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I think i have it but when i try to search it in my folder automatically it sends me to a google page and giving error[/quote]
Don't search for it, but browse the folder with windows explorer.
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Don't search for it, but browse the folder with windows explorer.
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Your image doesn't show you ever tried to browse the folder to find the file that is supposed to be missing, it shows you stopped at the community folder.
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Your image doesn't show you ever tried to browse the folder to find the file that is supposed to be missing, it shows you stopped at the community folder.
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Your image doesn't show you ever tried to browse the folder to find the file that is supposed to be missing, it shows you stopped at the community folder.
I tihnk this is what you asked no?
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Since the file is there, and there's an error accessing it, then the only possible explanations left are:
- Permission problems to that folder
- Antivirus interference.
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Since the file is there, and there's an error accessing it, then the only possible explanations left are:
- Permission problems to that folder
- Antivirus interference.
I have excluded all of the antivirus, trying to install other products in msfs was the same problem, it couldn't find the community folder, I need it to search it manually and it wasn't there( this with the folder application product) but if I search it with my Folder I can find it
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trying to install other products in msfs was the same problem, it couldn't find the community folder,
You mean other non-FSDT products ? They also can't find the MSFS Community folder ?
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trying to install other products in msfs was the same problem, it couldn't find the community folder,
You mean other non-FSDT products ? They also can't find the MSFS Community folder ?
Yes, so I think FSDT products can have the same problem in my pc
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Yes, so I think FSDT products can have the same problem in my pc[/quote]
Well, that clarifies it so, of course, if other product installers can't find the Community folder either, it indicates some problem with your MSFS installation, so you should fix that, instead of trying to solve a problem with individual add-on that might not even be solvable from their side.
I'm sure that, after you fix your MSFS installation, all installers will start work.
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I'm sure that, after you fix your MSFS installation, all installers will start work.
But I don't know how to do it, in some products works well the installation in others can't find it, Fénix developers did an livery manager for find the community in a different way I think, I asked them a week ago how did they solve it so I can mention what was the problem and how to solve it, but no answer I have in their part for the moment, I'm not good at pcs, I paid GSX pro, and I know I'm not the unique guy that have this problem of the Msfs2020, thanks.
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But I don't know how to do it, in some products works well the installation in others can't find it
Uninstalling MSFS would be the first thing I'd try.
As I've said, if you have *multiple* installer failing, you will always have problems a way or the other with some installer, you can't expect every installer could possibly be adapted to fix a faulty installation of the sim.
Not sure what is the problem doing this, just make a backup of your Community folder somewhere, uninstall MSFS completely, remove any leftovers, and reinstall it afresh.
Don't install anything, just try the FSDT installer and check if it sees the Community folder, if it does, you'll know you have fixed your installation.
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But I don't know how to do it, in some products works well the installation in others can't find it
Uninstalling MSFS would be the first thing I'd try.
As I've said, if you have *multiple* installer failing, you will always have problems a way or the other with some installer, you can't expect every installer could possibly be adapted to fix a faulty installation of the sim.
Not sure what is the problem doing this, just make a backup of your Community folder somewhere, uninstall MSFS completely, remove any leftovers, and reinstall it afresh.
Don't install anything, just try the FSDT installer and check if it sees the Community folder, if it does, you'll know you have fixed your installation.
In my folder i can´t find any msfs direction in here C:\Users\ZOCOPETA\AppData\Roaming
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I'm back to thank you for fixing it.
When things don't work, it's a duty to say so, but when they do, you also have to say so.
Thanks for the updates and for the work and let's hope SU10 doesn't break everything
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But I don't know how to do it, in some products works well the installation in others can't find it
Uninstalling MSFS would be the first thing I'd try.
As I've said, if you have *multiple* installer failing, you will always have problems a way or the other with some installer, you can't expect every installer could possibly be adapted to fix a faulty installation of the sim.
Not sure what is the problem doing this, just make a backup of your Community folder somewhere, uninstall MSFS completely, remove any leftovers, and reinstall it afresh.
Don't install anything, just try the FSDT installer and check if it sees the Community folder, if it does, you'll know you have fixed your installation.
Thanks for all now working, i did a full reinstall to my pc.
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Hi!
I'm sorry but I am about to give up this product as I spend more time making it work than actually fly. I've read through every post in this thread, and can't get it to work. I am an IT professional, but here I have met my match. Sometimes clearing the %PROGRAMDATA%\Virtuali folder fix it. But not now. Both my Windows and MSFS installation is less than 2 weeks old.
I appreciate the efforts trying to help out. But having said that, should we users that have spent almost $50, have to tweak the software with endless installs, reinstalls, clearing of folders, running updates, disabling antivirus, etc, etc? I feel like I am a beta user.
I'm posting this as a last effort to get this up and running. Attached please find the log file.
Best regards
Jorn
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Hi!
I'm sorry but I am about to give up this product as I spend more time making it work than actually fly. I've read through every post in this thread, and can't get it to work. I am an IT professional, but here I have met my match. Sometimes clearing the %PROGRAMDATA%\Virtuali folder fix it. But not now. Both my Windows and MSFS installation is less than 2 weeks old.
I appreciate the efforts trying to help out. But having said that, should we users that have spent almost $50, have to tweak the software with endless installs, reinstalls, clearing of folders, running updates, disabling antivirus, etc, etc? I feel like I am a beta user.
I'm posting this as a last effort to get this up and running. Attached please find the log file.
Best regards
Jorn
Hi again!
It looks like I've missed one tip. Unticking "Use SU10 Navdata API" in the FSDT Installer-->GSX-->Config "fixed" my problem.
However, I have another issue. I fly in VR. If the GSX icon in the toolbar is active (white) I can not interact with other apps in the toolbar. They will open up, but I can't click in them.
If I click the GSX icon to make it inactive, all other panels/apps work as supposed again.
Regards
Jorn