FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: rgb on August 19, 2022, 01:04:53 am

Title: GSX Not Working
Post by: rgb on August 19, 2022, 01:04:53 am
Since the last update, GSX is not working at all.
I Tried to update using couatl_updater.exe, couatl_updater2.exe, also with the new universall installer, with no luck at all.

This is from couatl.err:

Code: [Select]
couatl v4.8 (build 4796)
panic log started on Thu Aug 18 19:58:35 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\GSX\__init__.py", line 1011, in onSimStart
  File ".\GSX\__init__.py", line 961, in checkOnGroundState
  File ".\GSX\assistanceServices\__init__.py", line 4033, in aircraftEngaged
AttributeError: 'AircraftData' object has no attribute 'handler'
{'Airport': 'KLAX', 'User Pos': (33.94157241782562, -118.4095340378264, 42.7764 m, 4.23959 m, 263.02347344138406, 0.011340955272316933, 0.013089969754219055, -0.00010457613166990962, 3.976725579071045, 1.0)}

I tried several airports and aircrafts (Default and addons in both cases).
Title: Re: GSX Not Working
Post by: ocndvr80 on August 19, 2022, 01:10:53 am
Same exact issue for me - the issue started appearing right after I ran the latest Live Update. I was just about to post the log. It's pretty much identical to yours except my airport is KLIT.

Hope it's fixed soon.

- Bob
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 02:26:09 am
Which airplane are you using ?
Title: Re: GSX Not Working
Post by: martincorderog on August 19, 2022, 02:39:04 am
I have the same problem on P3DV5.3 any aircraft QualityWings 787, PMDG, and Aerosoft the GSX system said 'please stop the engines to use ground services" and after when the engines are off the GSX menu Shift+Ctrl+F12 doesn't show and work.
Title: Re: GSX Not Working
Post by: ocndvr80 on August 19, 2022, 03:01:01 am
I am using the PMDG 737-800NGX and I cannot invoke any GSX functionality. Thanks for any advice.

- Bob
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 03:05:11 am
Try running Live Update again now.
Title: Re: GSX Not Working
Post by: Rameric on August 19, 2022, 03:25:40 am
You can count me in too. I'm running P3d v4.5 and just ran the Live Update. My default start airport is not an fsdt airport but I first noticed my GSX jetways were missing. It has happened before on updates and I would get a message to run Live Update again they would come back. This time I ran it 3 times with no luck. I restarted P3d several times (about 3 times with it crashing to desktop on start up) and I even restarted my computer about 3 times. I went to one of my fsdt airports (KLAX) and the entire airport is missing.
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 03:30:16 am
I would get a message to run Live Update again

Do you mean the message suggesting to open the error log ? If yes, do you still have the same error reported by the other users, which should be fixed after my last post ?
Title: Re: GSX Not Working
Post by: ocndvr80 on August 19, 2022, 04:12:09 am
I just re-ran the Live Update and am happy to report that all works again. Thanks Umberto!

- Bob
Title: Re: GSX Not Working
Post by: smiley on August 19, 2022, 04:47:00 am
Thanks Umberto

regards

Miles
Title: Re: GSX Not Working
Post by: trisho0 on August 19, 2022, 05:40:00 am
Ran FSDT Live Update today and loaded 3 sceneries with P3Dv4 and v5 and I get error after calling GSX jetways service. SODE or GSX issue?
Patricio Valdes
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 05:53:59 am
Ran FSDT Live Update today and loaded 3 sceneries with P3Dv4 and v5 and I get error after calling GSX jetways service. SODE or GSX issue?

Uninstall and reinstall SODE again.
Title: Re: GSX Not Working
Post by: Aaron Liu on August 19, 2022, 06:54:38 am
Hello sir, I just meet the same probelms with trisho0, and I just de-activated and unregister the SODE, then register the SODE again, the problems still...Could you please give this problems another look? Thanks so much!
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 06:57:02 am
Does GSX work normally, apart for jetways ?
Title: Re: GSX Not Working
Post by: Aaron Liu on August 19, 2022, 07:05:33 am
GSX seems like work normally, but I found that the Fuel truck's response in irregular because when I using fuel loading system(PMDG 737-800 NGXu) and it's response is lower than previous version. Also, the tow truck's response is lower then the voice. When the voice said" By-pass pin inserted, the tow truck still park in the previous position, and connect to the gear until the "Locking gear" broadcasted.
Title: Re: GSX Not Working
Post by: Aaron Liu on August 19, 2022, 07:08:26 am
The significant probelm of refueling system is that when I type a specific value to the fuel and it won't make any response, but when I push "SET FULL" or "SET 1/3" or "SET 2/3" it response.
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 07:11:47 am
Shouldn't make any difference. The important thing with a plane with a custom refuel system is that you do this sequence:

- Call the GSX Fuel Truck

- Don't change the fuel until it arrives and tell you to use the Fuel system of the airplane

- Now you can change the fuel quantity, which must be higher than when you called the GSX truck, otherwise it will go away assuming you don't need it anymore.
Title: Re: GSX Not Working
Post by: Aaron Liu on August 19, 2022, 07:17:59 am
Alright I'll try it, but just minuted ago I found a new probelm that modify pushing back is unavailable, when I push Quickset pushback and it doesn't work...
Title: Re: GSX Not Working
Post by: Flyboy0284 on August 19, 2022, 01:45:49 pm
I'm having the jetway issue as well. Reinstalling SODE didn't fix. The jetway will function properly when using the SODE menu to move them, but once GSX activates at the spot the jetway disappears. Everything else in GSX seems to working normally.
Title: Re: GSX Not Working
Post by: gregoryv on August 19, 2022, 03:34:04 pm
After last update GSX is completely broken.
On LYBE airport jetways not working.
During another test on EFHK airport , fuel track behavior is weird. After completely refueling, GSX frozen. Restart of Couatl cannot be done. Disabling GSX is not available too.
https://i.imgur.com/UnL3Ygt.png
https://i.imgur.com/sAZAEO0.png
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 03:43:04 pm
Try to enable logging and check if there's an error in the %APPDATA%\Virtuali\Couatl.log file when it appears stuck.
Title: Re: GSX Not Working
Post by: gregoryv on August 19, 2022, 04:07:48 pm
Try to enable logging and check if there's an error in the %APPDATA%\Virtuali\Couatl.log file when it appears stuck.

I saved a flight and reloaded it. After asking for boarding, GSX freezed again. Here the error that I can see on couatl.log:
File ".\GSX\assistanceServices\baggageTrain.py", line 594, in baggageGrabbed
AttributeError: 'TrainOfVehicles' object has no attribute 'setWagonBaggages'
{'Airport': 'EFHK', 'Requested assistance services at': 'Gate 28', 'User Pos': (60.31873333324952, 24.965397222258858, 58.9997 m, 4.44072 m, 137.43143861173812, 0.006023351568728685, -0.0, -0.0, 4.572, 1.0)}

Nothing else.
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 04:12:51 pm
Well, that was useful, try Live Update now, it should be fixed.
Title: Re: GSX Not Working
Post by: FSworx on August 19, 2022, 04:26:30 pm
The same with me: since the last update GSX is also no longer usable in FSX.

GSX freezes mostly already during the boarding of the crew on the apron - without error message, without log file. Couatl can no longer be started.

At previously configured jetway gates the error message "No jetway can operate at this position" appears. Sometimes nothing happens at all. It seems that GSX is completely messed up.

I have tried it at different airports with different aircraft - always the same problems.

I have run the installer several times - no change.

Is it possible to reset to the state before the last update without losing personal configurations?

Addendum: live update does not work now either. Error message: "invalid parameter".
Title: Re: GSX Not Working
Post by: gregoryv on August 19, 2022, 04:33:55 pm
Well, that was useful, try Live Update now, it should be fixed.

Thanks a lot Umberto,
Aircraft is loading now although fueling track still has wrong position although aircraft is refueling.
https://i.imgur.com/Jud9rSA.jpg
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 04:35:44 pm
Aircraft is loading now although fueling track still has wrong position although aircraft is refueling.

Please clarify: is the fuel truck stuck there with no crew animation ? But IS refueling ?
Title: Re: GSX Not Working
Post by: gregoryv on August 19, 2022, 04:52:02 pm
Aircraft is loading now although fueling track still has wrong position although aircraft is refueling.

Please clarify: is the fuel truck stuck there with no crew animation ? But IS refueling ?

Yep. fuel truck stuck with no crew animation but it is refueling.
Title: Re: GSX Not Working
Post by: trisho0 on August 19, 2022, 05:05:38 pm
Ran FSDT Live Update today and loaded 3 sceneries with P3Dv4 and v5 and I get error after calling GSX jetways service. SODE or GSX issue?

Uninstall and reinstall SODE again.
SODE uninstalled and reinstalled. SODE registered. Ran FSDT Live Update.
Jetways disappears with the same error message. Any other try?
Patricio Valdes
Title: Re: GSX Not Working
Post by: baggycat on August 19, 2022, 06:54:17 pm
I have been running the update a few times and every time I use a jetway, this one disappears.
Have tried a parking stand with no jetways and there the bagage loaders wait for god knows what and do not load the bags.
Also the buses stop in front of the aircraft and passengers stay on the bus!
Uninstalled SODE and reinstalled it, uninstalled gsx and did a fresh install,  did not fix the problem.
I have tried everything at different airports with same results.

           
Title: Re: GSX Not Working
Post by: gregoryv on August 19, 2022, 07:07:24 pm
Also the issue with deboarding:
File ".\GSX\assistanceServices\baggageTrain.py", line 435, in baggageDropped
AttributeError: 'TrainOfVehicles' object has no attribute 'setWagonBaggages'
{'Airport': 'LHBP', 'Requested assistance services at': 'Gate 28', 'Requested parking services to': 'Gate 38', 'User Pos': (47.433630916572255, 19.2584071226238, 155.291 m, 4.41237 m, 223.16297171720404, -0.0015547735383734107, -0.0, -0.0, 4.572, 1.0)}

Deboarding stucked.
https://i.imgur.com/W2VcqSo.png
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 07:16:11 pm
File ".\GSX\assistanceServices\baggageTrain.py", line 435, in baggageDropped
AttributeError: 'TrainOfVehicles' object has no attribute 'setWagonBaggages'

We fixed this as soon it was reported.
Title: Re: GSX Not Working
Post by: Maxim34 on August 19, 2022, 08:23:57 pm
I can confirm I have the same issue with deboarding, did not tried the fuel truck but the deboarding seems to be stuck with the aft baggage guy unloading the first baggage.
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 08:24:53 pm
But do you still have the same error in the log ?
Title: Re: GSX Not Working
Post by: Maxim34 on August 19, 2022, 08:27:36 pm
I did not enable logging but will sure do in a few mins
Title: Re: GSX Not Working
Post by: Maxim34 on August 19, 2022, 08:33:47 pm
But do you still have the same error in the log ?
File ".\GSX\assistanceServices\baggageTrain.py", line 435, in baggageDropped
AttributeError: 'TrainOfVehicles' object has no attribute 'setWagonBaggages'
{'Airport': 'LIRN', 'Requested assistance services at': 'Gate 14', 'User Pos': (40.87885723308656, 14.282853524212104, 92.0718 m, 2.46283 m, 186.85786021525556, 0.014985422603785992, 0.011344640515744686, -0.00017781111432825094, 2.5511759651184085, 1.0)}
Title: Re: GSX Not Working
Post by: perfectflight on August 19, 2022, 09:06:07 pm
Unfortunately I've had the same problem since the last update

GSX just stops when boarding or disembarking, the animation too.

It's funny that it wasn't noticed during the beta test, because apparently a lot of people are affected

is there any way to install the older version?
because probably not much will happen on the weekend
Title: Re: GSX Not Working
Post by: Maxim34 on August 19, 2022, 09:16:48 pm
Unfortunately I've had the same problem since the last update

GSX just stops when boarding or disembarking, the animation too.

It's funny that it wasn't noticed during the beta test, because apparently a lot of people are affected

is there any way to install the older version?
because probably not much will happen on the weekend
I wanted to do some flights tommorrow after 1 week of work but it seems I have to stay up late tonight trying to find a way to install the previous version, if you find a way can you please share it here?
Title: Re: GSX Not Working
Post by: Maxim34 on August 19, 2022, 09:54:30 pm
Coming back with an update, I ran the live update once again and it seems to have fixed the problem.
Title: Re: GSX Not Working
Post by: virtuali on August 19, 2022, 10:12:17 pm
Coming back with an update, I ran the live update once again and it seems to have fixed the problem.

Of course it has, that's what I was saying along since yesterday: the more cloudflare nodes will be filled, the less likely somebody would get an outdated file.
Title: Re: GSX Not Working
Post by: perfectflight on August 19, 2022, 11:41:19 pm
i did an update and now it works but the same error as in the photo remains
Title: Re: GSX Not Working
Post by: gregoryv on August 20, 2022, 07:41:46 am
Something weird is happening on LYBE for example:
Before OFP data sent:
https://i.imgur.com/GfAIcUa.jpg

After OFP data sent - Gate disappearing, refueling animation missing:
https://i.imgur.com/8NFKmJK.png

Title: Re: GSX Not Working
Post by: ChristianH on August 20, 2022, 08:09:52 am
Count me in to this issue. I did several updates (FSDT Live Update) with no luck until now.
I experienced the issue at Munich (SimWings) and LYBE (OrbX) with the FSL Airbus.
Title: Re: GSX Not Working
Post by: gregoryv on August 20, 2022, 09:54:30 am
Budapest - LHBP:
Before operating Jetways:
https://i.imgur.com/J8dEuDM.jpg

After operating Jetways:
https://i.imgur.com/tVd4BmV.jpg

No errors in couatl.log file

Is it possible we can get the previous working version before MSFS Pro version released till issues are fixed?
Title: Re: GSX Not Working
Post by: achmedfsx on August 20, 2022, 11:29:09 am
Wrote a whole shit, now it's enough, so I edited this message.

As I nearly never use GSX and XPOI seems to work:
how do I remove this annoying "Couatl Debug Window" that appears since this morning
while P3D 4.5 HF3 shows the small logo before showing the scenario window ?

If you need more information, tell me, but now I researched for about an hour
about this issue and have to do some other work...

I wrote it in this thread because I found "Couatl Debug Window" only here.
If I shall open a new thread, please tell me.
Title: Re: GSX Not Working
Post by: Adam66 on August 20, 2022, 12:03:31 pm
Couple of issues to report this morning.

Belgrade airport with FSLabs A319:- I got this error code.
All active jetways stopped due to main module reset/disconnection (n=1) is reported in the SODE log


Jersey Airport
"Parking spot isolate ground services not available".
Title: Re: GSX Not Working
Post by: Rameric on August 21, 2022, 12:21:47 am
I would get a message to run Live Update again

Do you mean the message suggesting to open the error log ? If yes, do you still have the same error reported by the other users, which should be fixed after my last post ?

Yes, that is correct. I would get the message to open the error log, I would re-run Live Update and it would correct the problem. This time I did not get any message, however I still re-ran Live Update anyway with no luck. Also, something I neglected to mention the last time is that on my P3d add-ons menu, whenever I clicked on anything to do with GSX, nothing would happen. I've tried re-running it again today (two days later); my default (non FSDT) airport had the jetways back. I went to KLAX and it was still gone. I re-ran Live Update yet again and when I restarted P3d the jetways at my default airport were gone again.
Title: Re: GSX Not Working
Post by: virtuali on August 21, 2022, 11:50:18 pm
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.
Title: Re: GSX Not Working
Post by: Rameric on August 23, 2022, 02:51:05 am
Try this installer, it's not MSFS-specific, it's just an offline copy of the files you were *supposed* to get from the servers:

http://www.fsdreamteam.com/forum/index.php/topic,26480.msg175191.html#msg175191

Before we can look into possible issues, we need to be sure you get the right files.

I wasn't quite sure what to do after downloading the Addon Manager but I did run it, started P3d, no dice. I tried the Live Update again, no dice. I went to add-on manager in my P3d menu, GSX, GSX Level 2 Expansion and all of my FSDT airports it shows as "installed and active". I highlighted GSX, GSX Level 2, and KLAX and pressed the "save to p3d v4" button for tweaks and, yet again, no dice when P3d was restarted. My default airport is KDTW which has a long midfield terminal with several jetways. On start-up I notice I get a varying number of jetways each time but nothing remotely close to what I should have. I tried KSDF and KMEM and, like KLAX, they're gone too... except taxiway signs.
Title: Re: GSX Not Working
Post by: ALT326 on August 23, 2022, 04:49:25 pm
Budapest - LHBP:
Before operating Jetways:
https://i.imgur.com/J8dEuDM.jpg

After operating Jetways:
https://i.imgur.com/tVd4BmV.jpg

No errors in couatl.log file

Is it possible we can get the previous working version before MSFS Pro version released till issues are fixed?

I have the exact same problem. Tried to contact LHSimulations about this problem. Their stance is that it is GSX related. The problem is that there are no errors.
Title: Re: GSX Not Working
Post by: BU830 on August 23, 2022, 05:31:59 pm
There is also a speech message which I cannot remove. The speech gives messages like "Fuel Truck is on its way" etc. It is not possible to remove this voice

As well that the fuel truck e.g is not in correct postion. Look at the screenshot. But refuelling itself worked so the Aircraft get refulled actually. When the refuelling is completed the fuel truck does not disappear, refuelling never stops.

Here is something were big incorrect since the update.

And interesting aswell not ALL jetways disappear

(https://i.ibb.co/JqQjJ4k/Unbenannt55.png)

Title: Re: GSX Not Working
Post by: delta6325 on August 24, 2022, 02:27:13 am
You can count me in too. I'm running P3d v4.5 and just ran the Live Update. My default start airport is not an fsdt airport but I first noticed my GSX jetways were missing. It has happened before on updates and I would get a message to run Live Update again they would come back. This time I ran it 3 times with no luck. I restarted P3d several times (about 3 times with it crashing to desktop on start up) and I even restarted my computer about 3 times. I went to one of my fsdt airports (KLAX) and the entire airport is missing.

I am having the same issue. I have tried everything listed as well. Does anyone have any other suggestions?
Title: Re: GSX Not Working
Post by: Joggu on August 24, 2022, 01:04:07 pm
There is also a speech message which I cannot remove. The speech gives messages like "Fuel Truck is on its way" etc. It is not possible to remove this voice

As well that the fuel truck e.g is not in correct postion. Look at the screenshot. But refuelling itself worked so the Aircraft get refulled actually. When the refuelling is completed the fuel truck does not disappear, refuelling never stops.

Here is something were big incorrect since the update.

And interesting aswell not ALL jetways disappear

(https://i.ibb.co/JqQjJ4k/Unbenannt55.png)

Same problem here. The fuel truck (only the hydrant cart) does not drive to the correct position and the animation doesn't start. But the refuelling starts and when its finished, the whole GSX doesn't work anymore. Also a restart isn't possible.

P3D 5.3.17.28160