FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: tobyarnold on August 19, 2022, 01:04:27 am

Title: No model for FSDT_Fuel_Hydrant_Chevron
Post by: tobyarnold on August 19, 2022, 01:04:27 am
So I've managed to SOMEWHAT get GSX installed after an hour. (MSFS version)

When I click "GSX" with the couatul dialog window open it then goes to show "Error: No model found for title FSDT_Fuel_Hydrant_Chevron". I've attached a photo. The GSX button goes white and doesn't do anything, and after that clicking it doesn't log anything.

Any advice?? I've gone to the universal installer and had it update about 5 times succeeding and nothing's changed. This is kinda bad?

Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: tobyarnold on August 19, 2022, 01:09:58 am
And when I try to run the coautul updater 2 .exe it then shows this
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 02:35:37 am
So I've managed to SOMEWHAT get GSX installed after an hour. (MSFS version)

When I click "GSX" with the couatul dialog window open it then goes to show "Error: No model found for title FSDT_Fuel_Hydrant_Chevron". I've attached a photo. The GSX button goes white and doesn't do anything, and after that clicking it doesn't log anything.

Any advice?? I've gone to the universal installer and had it update about 5 times succeeding and nothing's changed. This is kinda bad?

Got the same...



Error: no model for title FSDT_Fuel_Hydrant_Chevron
Traceback (most recent call last):
  File ".\GSX\__init__.py", line 522, in <lambda>
  File ".\common\youcontrol.py", line 243, in showMenusWithSameTag
  File ".\common\youcontrol.py", line 84, in showContainer
  File ".\GSX\__init__.py", line 961, in checkOnGroundState
  File ".\GSX\assistanceServices\__init__.py", line 4037, in aircraftEngaged
  File ".\GSX\assistanceServices\__init__.py", line 4131, in materializeTrafficCones
  File ".\GSX\assistanceServices\__init__.py", line 4100, in materializeFuelManHole
  File ".\common\modelCustomization.py", line 1179, in getModelWithTitle
common.modelCustomization.ModelNotAvailable: No model of title FSDT_Fuel_Hydrant_Chevron
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 02:36:40 am
I think the installation of the 2nd package, gsx-world-of-jeways, has failed for some reason, most likely server load.

This would explain the failure to find the Fuel Hydrant I see in your log. Try to uninstall and reinstall, and notice if you see any error reported while installing.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 02:39:06 am
I think the installation of the 2nd package, gsx-world-of-jeways, has failed for some reason, most likely server load.

This would explain the failure to find the Fuel Hydrant I see in your log. Try to uninstall and reinstall, and notice if you see any error reported while installing.

Already did 6-7 times... Maybe my image will help?

Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 02:46:52 am
That line you highlighted is the result of the installer fixing a problem with airport packages with names not confirming to the standard, so it handles the issue gracefully.

Nothing to do with the likely missed install of the gsx-world-of-jetways package which should be installed together with the gsx-pro package. Are you installing or updating there ?

Do you have see links to both packages in your community folder ?
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 02:52:58 am
That line you highlighted is the result of the installer fixing a problem with airport packages with names not confirming to the standard, so it handles the issue gracefully.

Nothing to do with the likely missed install of the gsx-world-of-jetways package which should be installed together with the gsx-pro package. Are you installing or updating there ?

Do you have see links to both packages in your community folder ?

I use the Trail Version for LSZH, i uninstall it complete (also Universal Installer), and reinstall and link it again.

Now i see 2 linked folder in my community folder:

fsdreamteam-gsx-pro
fsdreamteam-gsx-world-of-jetways-trial    <- That one is empty and i got a error when i try to open it.

Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 02:55:37 am
Now i see 2 linked folder in my community folder:

Does it work now ?

Quote
fsdreamteam-gsx-world-of-jetways-trial    <- That one is empty and i got a error when i try to open it.

remove it on your next windows startup.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: senchay on August 19, 2022, 03:01:46 am
"Do you have see links to both packages in your community folder ?"

Yes (im not the OP) but the entry shows with an invalid layout.json in addonlinker. So i did check why.

As OP posted already, the link to the gsx-world-of-jetways package is in the community folder. But at the "destination", meaning the real path in addon manager folder, is not existing.

I have only GSX Pro in the addonmanager folder. Also me did update many times by now.
Just thats its not the trial version for me, my missing folder is called fsdreamteam-gsx-world-of-jetways.

So with your answer to OP, did you mean we have to remove this folder and it will be automatically rebuild? Or that we really should fully delete the shortcut in the community folder?
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 03:10:55 am
Now i see 2 linked folder in my community folder:

Does it work now ?

Quote
fsdreamteam-gsx-world-of-jetways-trial    <- That one is empty and i got a error when i try to open it.

remove it on your next windows startup.

No, still got the Error:

Error: no model for title FSDT_Fuel_Hydrant_Chevron
Traceback (most recent call last):
  File ".\GSX\__init__.py", line 522, in <lambda>
  File ".\common\youcontrol.py", line 243, in showMenusWithSameTag
  File ".\common\youcontrol.py", line 84, in showContainer
  File ".\GSX\__init__.py", line 961, in checkOnGroundState
  File ".\GSX\assistanceServices\__init__.py", line 4037, in aircraftEngaged
  File ".\GSX\assistanceServices\__init__.py", line 4131, in materializeTrafficCones
  File ".\GSX\assistanceServices\__init__.py", line 4100, in materializeFuelManHole
  File ".\common\modelCustomization.py", line 1179, in getModelWithTitle
common.modelCustomization.ModelNotAvailable: No model of title FSDT_Fuel_Hydrant_Chevron


But when i move to the Parking position without a Gate it works a bit:

CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_Traffic_Cone2'
CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_Traffic_Cone2'
CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_Traffic_Cone2'
CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_Traffic_Cone2'
CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_Traffic_Cone2'
CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_Traffic_Cone2'
CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_Traffic_Cone2'
CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_Traffic_Cone2'

When i go to GSX Settings i see i got a FSX Version?!
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: senchay on August 19, 2022, 03:15:54 am
The FSX version thing is probably only a leftover.

Anyway, i found no way how to install the qworld of jetways package correctly so far. Maybe im misunderstanding.

Updating only downloads a few things. I guess ill just try reinstalling.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 03:18:49 am
The 2nd jetways package is supposed to be installed together with the first gsx pro package, then are downloaded and installed together.

Have you selected the option to keep the installation files ? If yes, do you have both ZIP files in this folder ?

%APPDATA%\Virtuali\PackagesCache

If you chose not to save them, you won't see anything there so, try uninstalling and reinstalling, and notice if the installation downloads and installs everything.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: senchay on August 19, 2022, 03:20:10 am
I dont have the files anymore, no. I chose not to keep them. Not much space anymore ^^ But ill reinstall now and report back. Thanks so far.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 03:24:09 am
Not much space anymore ^^ .

That's an useful info, which might have explained the problem, between the ZIP files themselves and the extra space required to uncompressed them, you might end up with too few space for the archives to extract, resulting in a failure to install all packages.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 03:29:14 am
I try now a complete new Installation with all Products and now i got a Error after i press "link" with GSX Pro

************** Ausnahmetext **************
System.ArgumentOutOfRangeException: Der Index und die Länge müssen sich auf eine Position in der Zeichenfolge beziehen.
Parametername: length
   bei System.String.Substring(Int32 startIndex, Int32 length)
   bei Couatl_Updater2.Program.FindAirportsInPackages(DirectoryInfo dirinfo)
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: senchay on August 19, 2022, 03:30:31 am
Not much space anymore ^^ .

That's an useful info, which might have explained the problem, between the ZIP files themselves and the extra space required to uncompressed them, you might end up with too few space for the archives to extract, resulting in a failure to install all packages.

Its not that bad ^^  I have still 80GB free. But since the package cache is on C i didnt want to keep them.

BUT. Can it be that the whole installation of the jetway package comes after the question if we want to keep the files?

Because in the log in the Installer i only see the entries of the download of the jetway package AFTER i choose Yes, when asked if i want to keep.

If i remember right, the first time when i got asked if i want to keep and said no, the installer stopped pretty quick after that. If not right away.

Can that be? It nearly seems to me that if one answers no to that the whole installation of the jetways package is getting skipped.

I didnt really try it though, just guessing from what it looks like on my try.

Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 03:34:38 am
I try now a complete new Installation with all Products and now i got a Error after i press "link" with GSX Pro

That error should have been fixed already, your error log indicates a line that doesn't exists anymore, because we changed the method to deal with packages using non-standard names in a completely different way so, you are not supposed to see that, unless you are still running the old version.

Try to download the Universal installer again to do the reinstall.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 03:36:53 am
I try now a complete new Installation with all Products and now i got a Error after i press "link" with GSX Pro

That error should have been fixed already, your error log indicates a line that doesn't exists anymore, because we changed the method to deal with packages using non-standard names in a completely different way so, you are not supposed to see that, unless you are still running the old version.

Try to download the Universal installer again to do the reinstall.

Again? I did it 10 minuntes ago... But ok... Give me a moment... i try another fresh install..
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 03:38:48 am
If i remember right, the first time when i got asked if i want to keep and said no, the installer stopped pretty quick after that. If not right away.

Can that be? It nearly seems to me that if one answers no to that the whole installation of the jetways package is getting skipped.

That's interesting, I'll check this.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: senchay on August 19, 2022, 03:49:52 am
It could have been coincidence. I dont want to cause additional workload ^^

Anyway, i did the reinstallation now and this time the jetways folder is there. Its also recognized correctly by addonlinker. Contents look fine too.

But i still have problems.... But its something for another topic i guess.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 03:57:42 am
I try now a complete new Installation with all Products and now i got a Error after i press "link" with GSX Pro

That error should have been fixed already, your error log indicates a line that doesn't exists anymore, because we changed the method to deal with packages using non-standard names in a completely different way so, you are not supposed to see that, unless you are still running the old version.

Try to download the Universal installer again to do the reinstall.

Okey, i try now again a complete fresh installation. I got the Error again...

I make a Video, how can i send it to you private?

Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 04:13:09 am
Okey, i try now again a complete fresh installation. I got the Error again...  I make a Video, how can i send it to you private?

Sending a video is not helpful, it's not as if I don't believe you have the error. There's no telling when the latest files will reach all servers, but they eventually do.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 04:15:00 am
Is there a way to change the Server by my self?
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: senchay on August 19, 2022, 04:23:11 am
probably by vpn or something. But its a hit and miss i guess. I would just wait.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 10:12:01 am
i got now the MSFS Version but still get the Error:

Error: no model for title FSDT_Fuel_Hydrant_Chevron
Traceback (most recent call last):
  File ".\GSX\__init__.py", line 522, in <lambda>
  File ".\common\youcontrol.py", line 243, in showMenusWithSameTag
  File ".\common\youcontrol.py", line 84, in showContainer
  File ".\GSX\__init__.py", line 961, in checkOnGroundState
  File ".\GSX\assistanceServices\__init__.py", line 4040, in aircraftEngaged
  File ".\GSX\assistanceServices\__init__.py", line 4134, in materializeTrafficCones
  File ".\GSX\assistanceServices\__init__.py", line 4103, in materializeFuelManHole
  File ".\common\modelCustomization.py", line 1179, in getModelWithTitle
common.modelCustomization.ModelNotAvailable: No model of title FSDT_Fuel_Hydrant_Chevron

And i only have a "fsdreamteam-gsx-pro" folder.

How i get the other one?
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 10:18:26 am
And i only have a "fsdreamteam-gsx-pro" folder.

That's the problem, you are missing lots of objects.

Quote
How i get the other one?

Try to uninstall and reinstall, something must have happened during the original installation.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 10:29:34 am
I try that already over 20 Times the hole night long and now iam realy pissed... Is it a problem when i ask, could you send me please the folder?

I mean i get really mad slowly...

I hear all night only "Try to reinstall", I'm getting tired of it I now have over 40 FSDT_Universal_Installer downloads on my PC slowly enough for me
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 05:15:01 pm
After some hours i still dont get the other packed  and i still got one Folder "fsdreamteam-gsx-pro".

Dont let us stay in the Rain!

Could you please help us? And yes it was a fresh reinstall.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 05:20:01 pm
What do you have in this folder ?

%APPDATA%\Virtuali\PackageCache
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 05:28:40 pm
I dont have this folder. Only "GSX" and "UpdateCache".
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 05:35:52 pm
When you install, are you being offered the option to save the ZIP files there ? If you say yes, do they stay there ?
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 05:50:53 pm
Yes one zip file called "fsdreamteam-gsx-pro"
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 06:00:32 pm
Yes one zip file called "fsdreamteam-gsx-pro"

That's the problem: you are supposed to download another package after that one, after you say Yes or No to the request to keep the file. Have you noticed any errors instead of the download ?
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 06:15:49 pm
DOWNLOADING GSX Pro files
DOWNLOADING file C:\Users\***\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.001
DOWNLOADING file C:\Users\***\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.002
DOWNLOADING file C:\Users\***\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.003
DOWNLOADING file C:\Users\***\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.004
DOWNLOADING file C:\Users\***\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.005
CREATING GSX Pro .ZIP archive
EXTRACTING GSX Pro .ZIP archive in D:\Flight Simulator Programme\Addon Manager\MSFS\fsdreamteam-gsx-pro
Removing temp file C:\Users\***\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.001
Removing temp file C:\Users\***\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.002
Removing temp file C:\Users\***\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.003
Removing temp file C:\Users\***\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.004
Removing temp file C:\Users\***\AppData\Local\Temp\fsdreamteam-gsx-pro.zip.005
 file not found, cannot check license for GSX World
Found FSDT Vancouver for MSFS in Official folder, downloading it for GSX
DOWNLOADING file C:\Users\***\AppData\Roaming\virtuali\GSX\MSFS\CYVR_AP.bgl
Scenery files digitally signed to ***\*** - *.*.*.*
DOWNLOADING file D:\Flight Simulator Programme\Addon Manager\couatl\common\__init__.pye
DOWNLOADING file D:\Flight Simulator Programme\Addon Manager\texture\rules_handling.cfg
DOWNLOADING file D:\Flight Simulator Programme\Addon Manager\model\rules_fueltruck.cfg
DOWNLOADING file D:\Flight Simulator Programme\Addon Manager\MSFS\fsdreamteam-gsx-pro\html_ui\InGamePanels\FSDT_GSX_Panel\menu
DOWNLOADING file D:\Flight Simulator Programme\Addon Manager\MSFS\fsdreamteam-gsx-pro\html_ui\InGamePanels\FSDT_GSX_Panel\tooltip
GSX Pro not installed.

*** = i replace my username and IP
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 07:53:07 pm
Any idea?
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 07:54:57 pm
It's best to log the installation. You can log the installer in two ways:

- By opening a command prompt, going to the Addon Manager folder, and type:

COUATL_UPDATER2.EXE /INSTALL /LOG

- By adding the /LOG parameter to its shortcut on the Desktop. You should already have /SILENT and /INSTALLMODE there, so just add /LOG

Run it as before, and at the end you'll have a log.txt file in the same folder. It will be large so, please, ZIP it and Attach it to a post.
Modify message.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: senchay on August 19, 2022, 08:10:42 pm
Sounds a lot like the thing i had, where there was no jetway package after i selected No when it asked me to keep the files. Because that clearly happens after the first question.

I would select yes there, if you havent.

Anyway, my problem is solved (im not the OP but posted here yesterday). It didnt update to the latest files but starting today it shows 2022 and all those problems mentioned here are gone.

The things i did so far (maybe of help for the OP, who knows)

- add exclusions as mentioned in manual
- deinstall GSX Pro (and i also manually deleted the shortcut to gsx jetways in community folder)
- Reinstalled GSX Pro
- selected yes when it asked me the first time if i want to keep the files
- let the rest (gsx jetways) download and install
- choose yes again to keep
- start the installer again and let it update

Now it works.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 08:47:40 pm
It's best to log the installation. You can log the installer in two ways:

- By opening a command prompt, going to the Addon Manager folder, and type:

COUATL_UPDATER2.EXE /INSTALL /LOG

- By adding the /LOG parameter to its shortcut on the Desktop. You should already have /SILENT and /INSTALLMODE there, so just add /LOG

Run it as before, and at the end you'll have a log.txt file in the same folder. It will be large so, please, ZIP it and Attach it to a post.
Modify message.

I send u the Log over PM. Because there are personal data inside, like Name, IP.

So check it please and tell me what u think.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 08:54:39 pm
Quote
- add exclusions as mentioned in manual

I did and i also turn anything off.

Quote
- deinstall GSX Pro (and i also manually deleted the shortcut to gsx jetways in community folder)

Dont have that Jetway folder but i delete anything from fsdreamteam. Including the folders in Appdata/Roaming.

Quote
- Reinstalled GSX Pro

Done

Quote
- selected yes when it asked me the first time if i want to keep the files

Done

Quote
- let the rest (gsx jetways) download and install

The installer install still only the one folder called "fsdreamteam-gsx-pro"

Quote
- choose yes again to keep

Dont have anything to press yes?

Quote
- start the installer again and let it update

Still only have the one folder "fsdreamteam-gsx-pro"
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 08:57:01 pm
Still only have the one folder "fsdreamteam-gsx-pro"

The log you sent me is during an update, but the problem is the 2nd package is not installed, so I would really need to see a log of an installation.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 09:07:51 pm
Still only have the one folder "fsdreamteam-gsx-pro"

The log you sent me is during an update, but the problem is the 2nd package is not installed, so I would really need to see a log of an installation.

When i use that command "COUATL_UPDATER2.EXE /INSTALL /LOG" the Updater opens and thats all. But the Programm is freezing at

"Fixing sim compatibility settings
Fixing sim compatibility settings"

And when i add the launch option to the installer shortcut like ""D:\Flight Simulator Programme\Addon Manager\Couatl_Updater.exe" /SILENT /INSTALLMODE=TRUE /LOG" i dont get any Log file
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 09:13:30 pm
When i use that command "COUATL_UPDATER2.EXE /INSTALL /LOG" the Updater opens and thats all. But the Programm is freezing at

That's because the correct parameter, per my last post, is /INSTALLMODE, not /INSTALL.

Quote
And when i add the launch option to the installer shortcut like ""D:\Flight Simulator Programme\Addon Manager\Couatl_Updater.exe" /SILENT /INSTALLMODE=TRUE /LOG" i dont get any Log file

That's because the first installer is not logged that way.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 09:21:22 pm
Quote
That's because the correct parameter, per my last post, is /INSTALLMODE, not /INSTALL.

Quote
- By opening a command prompt, going to the Addon Manager folder, and type:

COUATL_UPDATER2.EXE /INSTALL /LOG

u wrote /INSTALL  8)

But anyways now i got the Installer open.

Check your PM
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 09:35:53 pm
Just an idea, is it maybe because I am using the trail version for the house owned airports so the installer doesn't want to load that on purpose?
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 09:48:04 pm
Just an idea, is it maybe because I am using the trail version for the house owned airports so the installer doesn't want to load that on purpose?

it will load a slightly different version with only few airports and airport services customized, but it's otherwise the same and is a second package anyway.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 19, 2022, 09:52:05 pm
Because i see a second linked folder in my Community folder "fsdreamteam-gsx-world-of-jetways-trial" wich is empty and i cant open it. But it has the name trail at the end.

And when i check Addon Manager\MSFS folder there is no folder with that name.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 19, 2022, 10:15:50 pm
Now that you said you installed in Trial, and provided with a log, I think I understand the problem.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 20, 2022, 12:14:07 am
Now that you said you installed in Trial, and provided with a log, I think I understand the problem.

And what did u think? Any Solution?
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 20, 2022, 01:10:24 am
After another of another fresh Install i got now this when i try to run the Live Update:

************** Ausnahmetext **************
System.ArgumentOutOfRangeException: Der Index und die Länge müssen sich auf eine Position in der Zeichenfolge beziehen.
Parametername: length
   bei System.String.Substring(Int32 startIndex, Int32 length)
   bei Couatl_Updater2.Program.FindAirportsInPackages(DirectoryInfo dirinfo)
   bei Couatl_Updater2.Program.Exclude3rdParty(Boolean reloadTables)
   bei Couatl_Updater2.Program.ReconfigureGSX()
   bei Couatl_Updater2.GSXMSFS.DoUpdate()
   bei Couatl_Updater2.Product.Update(Boolean forceUpdate)
   bei Couatl_Updater2.Program.DoAllUpdates()
   bei Couatl_Updater2.FrmMain.UpdateAllProducts()
   bei Couatl_Updater2.FrmMain.FrmMain_Shown(Object sender, EventArgs e)
   bei System.Windows.Forms.Form.OnShown(EventArgs e)
   bei System.Windows.Forms.Form.CallShownEvent()
   bei System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   bei System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   bei System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   bei System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   bei System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   bei System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   bei System.Windows.Forms.Control.InvokeMarshaledCallbacks()
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 20, 2022, 01:33:30 am
After another of another fresh Install i got now this when i try to run the Live Update:

That error indicates you are getting an outdated installer, because we changed it and the code you seen in the error doesn't exists anymore. In addition to that, there's an update online now, which should fix your issue of the jetway package not being downloaded.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 20, 2022, 02:04:06 am
Okey the Error is gone after a fresh install but i still dont get the second package. :(
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 20, 2022, 02:07:39 am
Okey the Error is gone after a fresh install but i still dont get the second package. :(

I still not sure you got the correct version. I tried to install in Trial, and it didn't work, now it does, and another user already noticed in another post.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 20, 2022, 02:09:56 am
Sounds like the Server need some time again... I will wait a few hours and report here back
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 21, 2022, 12:50:04 am
So after a day of waiting, i still dont get the second package... I try some new fresh installation from zero, and nothing changed...

Are u sure that my Server reached the new files? How can i check the version?

Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 21, 2022, 01:55:59 am
Any idea?
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 21, 2022, 04:18:39 am
No help anymore? Good to know...
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 21, 2022, 04:26:32 am
No help anymore? Good to know...

I really don't know what you are trying to say or imply here. Don't you even realize it's 4:18 AM on a SATURDAY, and I AM replying to you, at least to say "PLEASE".

Hint:

there are many other users waiting for an answer...
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 21, 2022, 04:38:44 am
Saturday or not, you can also write diligently in other topics. I also follow other topics to possibly come after a solution.

i spent HOURS in your Software to try everything out. Its also my freetime and i got nothing for that. U did.

EDIT: Sorry I have not seen opening hours.

EDIT2: I sayed already Thanks, but u (or someone other) delete my post.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 21, 2022, 04:59:15 am
Saturday or not, you can also write diligently in other topics. I also follow other topics to possibly come after a solution.

Because I AM "write diligently in other topics", is precisely the reason why I haven't came back here in the first place!
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 21, 2022, 05:02:27 am
Saturday or not, you can also write diligently in other topics. I also follow other topics to possibly come after a solution.

Because I AM "write diligently in other topics", is precisely the reason why I haven't came back here in the first place!

OK, I'm not going to go into this kind of discussion any further, so could you PLEASE give me a solution??
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 21, 2022, 05:18:38 am
OK, I'm not going to go into this kind of discussion any further, so could you PLEASE give me a solution??

That's precisely the point I was trying to make: I already gave you SEVERAL solutions, but now I need to check others, before I can come back here again, because if you were one of the *other* users still waiting to get their FIRST answer, I'm sure you'll be fairly pissed off if seeing I spent all my time with a single users until *his* problem was fixed.

HINT: is called "Time sharing", and to close on your horrible "Sorry I have not seen opening hours", what are you trying to say here, again, that just because there aren't any opening hours posted, you can just ASSUME 24/7 support, let alone demand for it. 24/7 support is something expressively advertised because it's NOT to be taken for granted.

The norm should be what it's usually called "standard business hours".
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 21, 2022, 05:41:38 am
If you need to check something, just let us know. "I need to check something" or anything like that. It doesn't take 2 minutes and everyone is happy. That's a normal good customer service, where you know "Perfect you're working on it, then I'll wait".  But after 4 hours of waiting and seeing that everything around one is answered everywhere (even repeatedly answered) it is just annoying.

And to "opening hours", no its not horrible when u try to blame me thats 4 AM on Saturday (is it not Sunday?)
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 21, 2022, 05:45:55 am
But after 4 hours of waiting and seeing that everything around one is answered everywhere (even repeatedly answered) it is just annoying.

When in fact the reality is exactly the opposite: you have been replied to many times, while lots of other users are still waiting for their first reply.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 21, 2022, 06:03:57 am
I understand you, I really do, but why don't you get help if it's too much?

Try to understand me, we all wait sooo long for GSX and now its there but u cant use it because the Installer want download the Jetway package. Thats frustaing when u are soo close. And then u see nearly every thread get a answer and u waiting 4 Hours for any kind of singal.

I mean no one on earth can handle everything alone. It seems to me that you do everything alone?



 
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 21, 2022, 11:31:23 pm
Umberto? Finaly i got the second package... What a birth...

My first test looks good so far. I hope it will now work everything.

Thanks for the Help and have a great start in the new Week.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: virtuali on August 21, 2022, 11:33:15 pm
Umberto? Finaly i got the second package... What a birth...

Just like that ? We haven't done anything to it! Your cloudflare node must have woken up, I don't see how else this could be explained.
Title: Re: No model for FSDT_Fuel_Hydrant_Chevron
Post by: n!ke^ on August 21, 2022, 11:35:04 pm
Ya maybe my cloudflare node had a looong sleep... I just run the Installer again and its works now. 8)