FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: moisespgomes on May 26, 2022, 06:16:54 pm

Title: The addon does not open
Post by: moisespgomes on May 26, 2022, 06:16:54 pm

Hello, first excuse the English, as I am using a translator. I am a User of GSX Level 2 for FSX. And the program has stopped working, the error that appears is attached. I already tried to reinstall and it didn't work, can you help me?

Title: Re: The addon does not open
Post by: virtuali on May 26, 2022, 10:45:53 pm

- Configure the antivirus and add the whole Addon manager folder to the antivirus Exclusions.

- Run the FSDT Live Update again.

Title: Re: The addon does not open
Post by: moisespgomes on May 27, 2022, 01:15:15 pm

I did what you recommended, but it didn't work. The program was working normally until last week, it's been 1 year now. And for no reason it stopped working.

Title: Re: The addon does not open
Post by: virtuali on May 28, 2022, 12:39:23 am

Quote from: moisespgomes on May 27, 2022, 01:15:15 pm

I did what you recommended, but it didn't work. The program was working normally until last week, it's been 1 year now. And for no reason it stopped working.

Well, clearly the problem doesn't have anything to do with GSX or our software, since we haven't updated the FSX version of the module in a long while. Try doing again, but with the following change:

- Restart Windows first.

- Redo the FSDT Live Update.

- If you see the message again, ignore it and always allow the module to run, even if on the first run the sin crashes, never mind, and always allow it.