FSDreamTeam forum
General Category => General Discussion => Topic started by: asegm08 on December 29, 2021, 03:22:39 am
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What channels of support do I have to utilize to get a response?
Thank you.
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As explained on all the manuals, and as indicated on the "Contacts" page of this site, you should use
- The support email ( the address is indicated on the same "Contacts" page of this site ) for questions related to orders and activations. DO NOT use the forum for these questions.
- This forum, for questions about product usage
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Thank you sir. I’ve attempted the support email and sent three subsequent emails asking for assistance and was not answered over the course of the summer. I will forward that email chain once again.
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Thank you sir. I’ve attempted the support email and sent three subsequent emails asking for assistance and was not answered over the course of the summer. I will forward that email chain once again.
- You sent an email in July 31th, were you wrote you lost the KORD installer for a 2nd time, after you already got it once.
- You HAVE been replied to, JUST 5 HOURS LATER, and I told you the shared folder on Google you sent me didn't work, because you haven't provided me with write permission.
I never got any other emails from you, perhaps they might have been lost, I checked by Spam folder but couldn't find any. I only got a new email from you yesterday. In fact, I got two emails, one asking for the KORD installer, another one saying you needed the KEYW installer instead.
These two emails, of course, has already been answered this morning ( 8:03 AM MY TIME ), and there, I sent you a new kind of installer we are testing, asking for your feedback.