FSDreamTeam forum

Products Support => Chicago O'Hare V2 for P3D4 => Topic started by: markmasterson on November 14, 2021, 03:46:35 am

Title: Activation
Post by: markmasterson on November 14, 2021, 03:46:35 am

Hello,
    And Thank  you for your outstanding products.   I have had computer problems so I have reached the  limit on KORDv2 (6 times in 90 days)  i have rebuilt a crashed system and loaded with problems so had to rebuild.  Please reactivate my license if possible.

Title: Re: Activation
Post by: Captain Kevin on November 14, 2021, 10:06:39 am

That's something you need to e-mail them about because the next question would be what your order number is, and that's not something you want to be discussing on a public forum.

Title: Re: Activation
Post by: markmasterson on November 14, 2021, 04:59:56 pm

Thank you Kevin,   That is what I thought but I am not sure where to send the email.   

Title: Re: Activation
Post by: Captain Kevin on November 15, 2021, 01:07:44 am

Here.

https://fsdreamteam.com/contacts.html

Title: Re: Activation
Post by: virtuali on November 16, 2021, 03:29:54 pm

There's no need to contact support for a reactivation. The Self-Help Site linked on the FAQ page allows you to DEACTIVATE a previous activation with no need to contact support, even if you no longer have access to the old PC.

Title: Re: Activation
Post by: markmasterson on November 24, 2021, 06:28:02 pm

Thank you for your reply.  I tried what you suggested (FAQ).  But I did not write down the computer identifier.  Must have reset my computer name more then once.

Title: Re: Activation
Post by: virtuali on November 24, 2021, 07:10:12 pm

Quote from: markmasterson on November 24, 2021, 06:28:02 pm

But I did not write down the computer identifier. 

The Self-Help site can deal with that as well. Use the "Get License information" option, insert your key, and will tell you all the computer IDs you activated that key on. Which you can use in the other "Deactivate" page.

Title: Re: Activation
Post by: janamparikh on March 22, 2023, 11:42:39 am

I have installed and activated KORD but whenever I spawn there, it says the Trial period has just started. Also, it blurries out the texture in sometime. Can someone help me to fix this?

Title: Re: Activation
Post by: virtuali on March 22, 2023, 11:58:11 am

Quote from: janamparikh on March 22, 2023, 11:42:39 am

I have installed and activated KORD but whenever I spawn there, it says the Trial period has just started. Also, it blurries out the texture in sometime. Can someone help me to fix this?

- Have you installed GSX ? KORD V2 won't run without it.

- Do you have both the Addon Manager and the Couatl menus under the "Addons" menu ?

- If not, configure the antivirus to add the whole Addon Manager folder to the antivirus Exceptions, then run the FSDT Live Update again.