FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: ThePilotKyan on July 01, 2021, 01:50:01 pm

Title: GSX Level 1/2 Can't activate.
Post by: ThePilotKyan on July 01, 2021, 01:50:01 pm

Hello! I've had GSX Level 1 since December of 2019 and around a month ago bought GSX Level 2. There's been no problems with it and today when I loaded up the sim I had no GSX menu. I opened Addon Manager and click on GSX where it said 'Product in TRIAL Mode.'

Once I hit 'Register Serial' the serial which I was given once I bought the product was already entered. I pressed enter and nothing happened so I checked the addon manager menu again and the same 'Product in TRIAL Mode.' message was there.

I manually typed out my serial to no avail. Also happening with FSDT JFK which I purchased with GSX Level 2.

Would love some assistance. I've attached a video to help.

Title: Re: GSX Level 1/2 Can't activate.
Post by: ThePilotKyan on July 01, 2021, 03:05:29 pm

So, I reinstalled GSX but now I have no menu for it. Like there's no 'GSX' option in P3D and the keybinds won't work. As well as magically in the addon manager menu GSX and GSX Level 2 has had their serials activated and registered. Would love some help...

Title: Re: GSX Level 1/2 Can't activate.
Post by: virtuali on July 03, 2021, 12:49:25 am

- Turn off the firewall

- Configure the antivirus to add the whole Add-on Manager folder to the antivirus Exclusions list.

- Run the FSDT Live Update again.