FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Hazza on April 18, 2021, 11:36:24 am

Title: Mising Help Request
Post by: Hazza on April 18, 2021, 11:36:24 am: I started a thread about Live Update not working but it has disappeared? I now get a page that says "An Error has Occured"

Admins, can you tell me what has happened to it?
Title: Re: Mising Help Request
Post by: virtuali on April 18, 2021, 12:51:12 pm: Quote from: Hazza on April 18, 2021, 11:36:24 am
I started a thread about Live Update not working but it has disappeared? I now get a page that says "An Error has Occured"

The thread has been removed, since you opened a new thread when there wasn't any need, because another identical thread was already opened and, in that thread, it has been confirmed the server is now up again. Please don't open a new thread, if the issue is already discussed in its own thread.

The thread discussing this is in this same section, and it has already marked as solved:

http://www.fsdreamteam.com/forum/index.php/topic,25124.msg165685.html#msg165685
Title: Re: Mising Help Request
Post by: Hazza on April 20, 2021, 09:00:31 am: Hi Umberto, unfortunately my problem is NOT with the server being down. My problem still exists and has been for some weeks now.
Title: Re: Mising Help Request
Post by: virtuali on April 20, 2021, 04:52:55 pm: Quote from: Hazza on April 20, 2021, 09:00:31 am
Hi Umberto, unfortunately my problem is NOT with the server being down. My problem still exists and has been for some weeks now.

Try to clear your browser cache.
Title: Re: Mising Help Request
Post by: Hazza on April 22, 2021, 12:05:03 pm: Sorry Umberto, was away for a couple of days for work. I have flushed the Browser Cache and still no change. It also prompted me to flush the DNS Cache but again no change. I restarted the PC after both actions.

I realise this is a problem with just my PC as I don't see any other posts with the same issue. Is it worth uninstalling and cleaning out the Registry? (I know you don't normally encourage uninstall/reinstall).

To be fair I have had years of no problems but this one has really got me.
Title: Re: Mising Help Request
Post by: virtuali on April 22, 2021, 01:26:42 pm: After you remove the browser cache, be sure you are on the page that contains the download link that doesn't work, and Refresh/F5 that one.